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Residence Park

4.0 star property
Slopeside aparthotel with downhill skiing

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December 2024

Photo gallery for Residence Park

Duplex, 1 Bedroom, Kitchenette, Ground Floor | View from room
Front of property
Duplex, 1 Bedroom, Kitchenette, Ground Floor | Living room | LED TV, toys
Duplex, 1 Bedroom, Kitchenette, Ground Floor | In-room dining
Deluxe Apartment, Kitchen, Ground Floor | In-room dining

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Outdoor Space
    Outdoor Space
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Room options

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Showing 2 of 2 rooms

View all photos for Deluxe Apartment, Kitchen, Ground Floor

Deluxe Apartment, Kitchen, Ground Floor | Living area | LED TV, toys

Deluxe Apartment, Kitchen, Ground Floor

Highlights

Patio
Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 52 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Duplex, 1 Bedroom, Kitchenette, Ground Floor

Duplex, 1 Bedroom, Kitchenette, Ground Floor | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Duplex, 1 Bedroom, Kitchenette, Ground Floor

Highlights

Patio
Yard
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Dežmanova 5, Zagreb, 10000

What's nearby

  • Zagreb Funicular - 5 min walk
  • Museum of Broken Relationships - 5 min walk
  • St. Mark's Church - 7 min walk
  • Ban Jelacic Square - 8 min walk
  • Zagreb Cathedral - 11 min walk

Getting around

  • Zagreb Central Station - 20 min walk
  • Zagreb Airport (ZAG) - 29 min drive

Restaurants

  • ‪Stari Fijaker - ‬3 min walk
  • ‪Pivnica Medvedgrad Ilica - ‬3 min walk
  • ‪Roots Juice & Cocktail Bar - ‬5 min walk
  • ‪Dežman - ‬1 min walk
  • ‪Wok 'n' Walk - ‬3 min walk

About this property

Residence Park

Slopeside aparthotel with downhill skiing
Ski into Residence Park, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of a complimentary reception and complimentary wired internet access. Each apartment provides free WiFi and free wired Internet, an LED TV with satellite channels, and a kitchen with a refrigerator, a stovetop, and a microwave. Conveniences include 7 bathrooms and a sofa bed, and guests will appreciate thoughtful touches like a pillow menu and bathrobes. Housekeeping is available on request.
Residence Park offers 7 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to patios. These individually decorated and furnished accommodations include double sofa beds and desks. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. LED televisions come with premium satellite channels. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Croatian, English

Property amenities

Ski

  • Close to a ski area
  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski shuttle nearby
  • Ski equipment rentals
  • Ski lessons on site
  • Cross-country skiing on site
  • Downhill skiing on site

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (EUR 60 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Free ski shuttle

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed
  • Children's games
  • Children's toys

Restaurants on site

  • Dezman Bar
  • Velvet Caffe
  • Papas American Bar

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Manager's reception (free)
  • Snack bar/deli
  • Coffee/tea in a common area
  • Couples dining

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Select Comfort bed
  • Pillow menu
  • Double sofa bed

Bathrooms

  • Shower
  • Rainfall showerhead
  • Hair dryer
  • Shampoo
  • Soap
  • Bathrobes
  • Free toiletries
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Dining room

Entertainment

  • LED TV with satellite service

Outdoor areas

  • Patio
  • Yard
  • Garden

Laundry

  • Near laundromat

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Housekeeping (on request)
  • Local maps
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near a metro station
  • Near a train station
  • In the city center
  • In the historical district
  • Near a health or beauty spa
  • Near a zoo

Things to do

  • Public winery tours
  • Private winery tours
  • Winery release events
  • Art gallery on site
  • Designer stores on site
  • Snowboarding on site
  • Winery tours nearby
  • Mountain biking nearby
  • Casino nearby
  • Cave exploring nearby
  • Scooter/moped rentals nearby
  • Bicycle rentals nearby
  • Segway rentals/tours nearby
  • Hiking/biking trails nearby
  • Hunting nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 7 rooms
  • 1 building
  • Built in 2015
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 200 per vehicle
  • Self parking fee: EUR 60 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and sofa beds
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Residence Park Apartments Apartment Zagreb
Residence Park Apartments Zagreb
Residence Park
Residence Park Zagreb
Residence Park Aparthotel
Residence Park Aparthotel Zagreb

Frequently asked questions

Is Residence Park pet-friendly?

No, pets are not allowed at this property.

How much is parking at Residence Park?

Self parking is available for EUR 60 per night.

What time is check-in at Residence Park?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Residence Park?

Check-out is at 11:00 AM.

Does Residence Park provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 200 per vehicle applies.

Where is Residence Park located?

Located in the city center, this Gornji Grad aparthotel offers ski-in/ski-out access and is within a 10-minute walk of Strossmayer Promenade, Museum of Illusions Zagreb, and Zagreb Funicular. Museum of Broken Relationships and St. Mark's Church are also within 10 minutes. Zagreb Central Station is 20 minutes by foot and Zagreb (ZGC-Zagreb Central Train Station) is 20 minutes.

Residence Park Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 22 reviews" "
Rating 8 - Good. 6 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 3 out of 22 reviews" "
Rating 2 - Terrible. 3 out of 22 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Tuncay

Stayed 1 night in Jul 2020

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities, room comfort
Room too small and poorly laid out. Fridge didn’t work Safe didn’t work A/C poor
Stayed 1 night in Jul 2018

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Staff & service
Nice but no organization upon our arrival.
We showed up and there was no one at reception. We tried to call and no answer. Thankfully the cleaning staff was around and were able to help locate a building manager. Cleaning staff gave us keys but we had to track down wifi code and code to outside gate. No one there to give instructions. If you know someone is checking in that day, you should probably have someone at reception. We arrived around 4pm which is not late. We tried to email prior to our arrival (about a day or so before) but we never got an email back. Decent rooms but the sheets on one bed had holes.....I hate that. Anyways, I found my VRBO experience in Croatia much better than this.
Stayed 1 night in Jul 2018

10/10 Excellent

Mel, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Loving the location, friendly staffs and great room
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

We did not stay there as the management had a problem with the apartments. We were upgraded to main square residence
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveler

Disliked: Staff & service
Beware- Bait and Switch.
I had booked a room for 4 nights at the Residence Hotel and emailed to let them know I would be checking in late. They emailed me to tell me that I should go to MAIN SQUARE residence, another hotel. It was only after I checked in that they told me I would be staying there (at the Main Square) and not the room I booked on the website. They said the place I booked had water problems- why hadn't they told me this before? Frankly, it seemed to be a lie. This was a good location, but less good room, long 3 flight walk-up. Like a 3 star hotel with no cleaning service, and definitely not what was advertized.. Beware, this may be a Bait & Switch scam - They post this desirable room on the webpage and stick you with less good one.
Stayed 5 nights in Jul 2017

6/10 Okay

Pranay

Liked: Staff & service
GREAT LOCATION
APARTMENT WA SMALL FOR A FAMILY OF 4, RECOMMENDED FOR 2 TO PERSONS ONLY. THERE WERE MOSUITOES IN THE ROOMS. TOM WAS VERY COOPERATIVE AND HELPFUL BUT TOLD THAT HE CANT DO ANYTHING REGARDING THE MUSQUITOES PROBLEM.
Stayed 4 nights in Jun 2017

10/10 Excellent

Elena, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location - right in the Main Square!
It was great and it would be hard for us to imagine a better location in Zagreb. The staff was friendly and helpful. We had a perfect stay!

2/10 Terrible

Chiu

Disliked: Staff & service
Bad Experience
Bad Experience with Residence Park, we made the booking on Dec 19/2016 and got the confirmation for our trips to Zagreb in May 15-17/2017, unfortunately when we arrived on May 15/2017 and want to check in, their staff told us they can't offer the rooms for us (we are group of 8 and booked 4 rooms) they send us to another Apartment to stay for one night and then ask us move out next day and find a hotel by ourselves for the day, after we negotiation with them; they find another apartment for 6 of us and the other 2 go to another Apartment. It wastes our time and ruins our entire schedule, we don't have enough time to explore Zagreb this beautiful city and then we have to go back home. Obviously they over booking , don't consider this apartment RESIDENCE APARTMENT

2/10 Terrible

yvonne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever!
We never got into the apartment, they said there are issues on these apartments which our group had booked 4 apartments out of 7. We were only be advised when we arrived. The first thing they asked was when we booked these apartments. My good guess was overlooked and no rooms were aavailable.Then they moved us to aother apartments which have no air condition as well as under construction on the outer wall. After one night'stay we have to move again to another building which we had to walk up to 5th floor without elevator for another night...never happened before Luke this in my life, this was so upset and frustrating Which ruined our mood in traveling for three days in Zagreb....

8/10 Good

kevin, portland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hard to park
Oh parking is harsh. Very hard to come by. Units are 2 story so heat distribution is unequal. To hot upstairs, too cold downstairs. Room was very clean. Quiet

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appartamento leggermente piccolo ma nell’insieme Gradevole lo consiglio.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience!
It was an amazing apartment!
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Laut, könnten nicht schlafen
Gäste nebenan sehr laut, jung, betrunken. Hatten Angst... Auswahl Gäste wie auch kommunizierte regeln in nachts Ruhe nötig... sehr hellhörig...
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
Für 2 Leute einfach spitze - Hotelbesitzer auch super :)
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is quite good place Nice apartment Gggoood 굿파이트먼트
Stayed 2 nights in Aug 2017

8/10 Good

kouang-lon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Duplex moderne très bel emplacement
Duplex moderne, très bel emplacement. Propre sans plus. Il n'y a personne à la réception, il faut appeler un numéro et le réceptionniste arrive dans 30'. Il avait l'air dépassé car il devait gérer plusieurs appartements mais sympathique.
Stayed 2 nights in Jul 2017

8/10 Good

anonymous, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room
I arrived at the hotel after 11pm, but due to some email communication in advance, the hotel staff was waiting for us to arrive and kindly helped us from various points of view. Room was clean and comfortable as long as the number of people are only two, by which it means I stayed with family (total 4) and the living room was fully occupied by the sofa bed, and it was a bid difficult to open my two suitcases. However, my two children were so happy that they could enjoy the first floor as their playing room and I also enjoyed staying with family anyway.
Stayed 3 nights in Jul 2017

6/10 Okay

K

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort