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"My main concern regards the staff. In my opinion they required more professional training. It’s not the first I’m staying in HbyH in Kalisz and it’s the same time of the year, public holiday. The hotel is not so busy so the staff should be more attentive. I was waiting during the check in for them to finish private conversations between themselves….not the first time. While ordering from the bar I was given water in the bottle but not glass to drink it from. When the girl was ask for a glass she...

"Nice restaurant, enjoyed the salon and the pool, comfortable beds"

"Amazing hotel with very friendly staff"

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"Excellent staff. Spoke English very well and packed us lunches as we couldn't stay for breakfast. Lovely place and lovely people. Just stayed one night on the road to Warsaw."

"Wonderful Spa hotel lovely staff"

"Great breakfast. Super friendly staff"

"The clerk was very nice but the room did not resemble the pics seen on Expedia-the carpet was extremely dirty and stained. Bedding and furniture appeared old. Ended up canceling the reservation immediately after seeing the inside."