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"This property is wonderful in every way imaginable. The property is in a great location with a bus stop right across the street that transports you around the Lake. In addition, the breakfast and dinner buffets are out of this world abundant with too many options to mention. I would recommend anyone who wants to visit Sun Moon Lake to stay. But how great Fleur de Chine Hotel is I want to say that Expedia customer service is complete garbage. I've been a customer for decades and each year I keep getting amazed at how much crappier their customer service can get. My reservation during booking said that they took a deposit at the time and I'm supposed to pay the balance at the hotel but when I arrived they said that they never received the deposit and that I needed to pay in full. The subsequent 40 minutes we tried to get in touch with Expedia customer service greatly angered both myself and the reception desk. We gave up and ended up doing my own detective work in going back through months of credit card statements to see if a deposit was taken. It turned out that it wasn't so the Hotel was correct but Expedia was wrong. I don't know why I'm surprised that this was the outcome considering that my sister recently booked an entire vacation through Expedia. However, due to some mixup, she wanted to reinstate a hotel which Expedia refused. Not sure I want to continue to use them"

"The whole place was very quiet, the bathroom was exceptionally clean as well as the rest of the property. The included breakfast is local food, mostly vegetarian. We like this but if you have to have cereal or other western food this isn't the place for you. Parking is easy too, something that is not common in Taiwan, especially in resort areas."

"Yes"

"The breakfast is great."

"I recommend this place!"

"The front desk staff, shuttle drive and kitchen staff are very friendly, and excellent,"

"Spent 2 nights here. Overall was extremely satisfied with the hotel. Would highly recommend the hotel to anyone looking to stay at sun moon lake. Location was extremely good ( close to main bus drop point, close to boat & multiple bike rentals too ). Every reception staff whom we came across the past 3 days have been extremely friendly. Hotel view was one of the best in sun moon lake! ( remember to get the lake view )Hotel newly renovating hence it’s very clean. Breakfast was decent too. Love our stay here and would definitely be back in the near future! Price of hotel is competitive too. Thank you Sun Moon Lake Apollo for making my fiancé and my stay here in Sun Moon Lake memorable by helping me arrange all the extra request. "

"Rooms are very clean, and comfortable. Owner was very helpful throughout our stay. We had a pleasant experience staying at Youngquan Hotel. "

"Basically in the heart of the Ithao area with the market literally 2 minutes walk away and the sun moon lake walking path another 2-3 if that. "