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Best Western Kilima Hotel

3.0 star property
Victorian York hotel in Holgate with an indoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Kilima Hotel

Reception hall
Bar (on property)
Restaurant
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
The price is AED 342
AED 400 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)

Highlights

Heating
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, 1 King Bed, Non Smoking

Highlights

Heating
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Heating
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite, 1 Double Bed, Non Smoking (Four Poster Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Family Suite, 1 Double Bed, Non Smoking (Four Poster Bed)

Highlights

Heating
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 5
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Heating
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Daily housekeeping
Desk
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Similar properties

Front of property

York Pavilion Hotel, Sure Hotel Collection by Best Western

Free WiFi
Restaurant
Breakfast available
Parking available
8.2 out of 10, Very Good, (932)
The price is AED 290
AED 339 total
includes taxes & fees
8 Dec - 9 Dec
York Pavilion Hotel, Sure Hotel Collection by Best Western

About the neighborhood

Map
129 Holgate Road, York, England, YO24 4AZ

What's nearby

  • York National Railway Museum - 15 min walk - 1.3 km
  • York City Walls - 19 min walk - 1.7 km
  • York Racecourse - 2 min drive - 1.7 km
  • York Minster - 3 min drive - 2.0 km
  • Shambles - 4 min drive - 2.6 km

Getting around

  • York (QQY-York Train Station) - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 40 min drive

Restaurants

  • ‪York Tap - ‬14 min walk
  • ‪The Punch Bowl - ‬10 min walk
  • ‪KFC - ‬8 min walk
  • ‪BrewDog - ‬11 min walk
  • ‪Duke of York - ‬13 min walk

About this property

Best Western Kilima Hotel

Hotel near York City Walls
Close to York Racecourse and York Minster, Best Western Kilima Hotel provides a terrace, a library, and laundry facilities. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a reception hall, and a front-desk safe
  • A computer station, tour/ticket assistance, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Best Western Kilima Hotel include amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured uncovered self parking on site (GBP 10.00 per day)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee weekends 7:30 AM–10 AM: GBP 12.50 for adults and GBP 5.00 for children
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 5.00 for children
  • Uncovered self parking fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Kilima
Best Western Kilima Hotel
Best Western Kilima Hotel York
Best Western Kilima York
Kilima Hotel
Kilima Hotel Best Western
Best Western York
York Best Western
Best Western Kilima Hotel York
Best Western Kilima Hotel Hotel
Best Western Kilima Hotel Hotel York

Frequently asked questions

Does Best Western Kilima Hotel have a pool?

Yes, this property has an indoor pool.

Is Best Western Kilima Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Kilima Hotel?

Self parking is available for GBP 10.00 per day. Limited spots are available.

What time is check-in at Best Western Kilima Hotel?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Best Western Kilima Hotel?

Check-out is at 11:30 AM.

Where is Best Western Kilima Hotel located?

Located in Holgate, this hotel is within 1 mi (2 km) of West Bank Park, York City Walls, and York Racecourse. Shambles and York Minster are also within 1 mi (2 km). York (QQY-York Train Station) is 13 minutes by foot and York Station is 14 minutes.

Best Western Kilima Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 117 out of 287 reviews" "
Rating 8 - Good. 116 out of 287 reviews" "
Rating 6 - Okay. 36 out of 287 reviews" "
Rating 4 - Poor. 14 out of 287 reviews" "
Rating 2 - Terrible. 4 out of 287 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fabulous, friendly and extremly helpful. Part of the hotel needs an upgrade or refresh but otherwise very convenient.
Stayed 5 nights in Oct 2024

4/10 Poor

Paul

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff very friendly,hotel in dire need of refurbishment, car park like a building site.They do have a nice swimming pool but one wall needed re plastering.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gavin

Stayed 1 night in Jul 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service
Nice hotel on the outskirts of town
Nice hotel on the outskirts of town not far from the train station. Quiet comfortable rooms. Great breakfast and pleasant staff. Perfect for a weekend while exploring York.
Stayed 1 night in Jun 2024

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Short Break
No welcome pack, no fridge, very uncomfortable pillows, no window with a view in bedroom so very dark. Very helpful host and friendly, lovely breakfast, good location for York central, rather surprised to be charged for car parking.
Stayed 2 nights in Jun 2024

4/10 Poor

Peter

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The floor was hugely squeaky - the planks under the carpet really need screwing down.
Stayed 2 nights in Jun 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to racecourse, reasonably priced.
Stayed 1 night in May 2024

10/10 Excellent

Derek

Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Best Western Kilima
Good location and excellent service from the nice German lady doing multiple jobs throughout the hotel.
Stayed 1 night in Apr 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with pool
Lovely hotel friendly helpful staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Stayed 1 night in Feb 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome
Staff very helpful and friendly- breakfast was great too. The hotel is welcoming and warm, decor is a little tired, but the rooms have character 😊
Stayed 2 nights in Dec 2023

4/10 Poor

Michael

Traveled with family
Disliked: Staff & service, room comfort
Not good
I bought this stay for my wife and mother in law. My wife’s room had a leak which wasn’t rectified meaning she couldn’t use the shower. The breakfast wast also poor quality and when mentioned to staff my wife was told “oh really”
Stayed 1 night in Nov 2023

8/10 Good

Craig

Liked: Cleanliness, staff & service
Very friendly and attentive staff. Cleanliness is clearly a priority for this hotel. The hotel requires modernising especially in the older part of the property. It's a bit tired in places. The shower in my room was almost a trickle and in need of replacing. Overall I would recommend staying here.
Stayed 1 night in Nov 2023

10/10 Excellent

Ilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Perfect service, lady on the check in was lovely, polite with good manners . Explain me everything, show me the room.
Stayed 1 night in Nov 2023

6/10 Okay

Jane

Business traveler
it would be helpful to make clearer the charge for parking. Our vehicle was parked of an evening say 7.00pm - 7.30 am and yet still the full charge made.
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023