8/10 Good
Verified traveler
20 February 2023
Liked: Staff & service
Not bad but definetly overpriced for what it is
"all-included", but the amenities seem to lean heavily towards discouraging that. Drinks are served in small single use plastic cups, iced drinks are filled with air, sitting arrangements in the lounge are very uncomfortable and once again you need to use small drink cups if you want to take snacks over to said couches. On the other hand glass water bottles are used, where plastic bottles or an accessible self serve water cooler would fit much better in a pool/spa area.
Bathrobes are torn and given without care for sizes,replacing a wet one with a new one costs money, and the stall giving them out isn't alway manned. The bed wasn't exactly clean, with stray hairs on the bedding, and the couch had what looked like cigarettes burn holes.
All in all, the place is nice at first look, but once you actually start your vacation all these issues start piling up. We might return just because of the pools and atmosphere, but it is definetly overpriced.
Verified traveler
Stayed 1 night in Feb 2023
