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Best Western Plus Congress Hotel

4.5 star property
Escape to tranquility with an airport shuttle that brings you right to your doorstep. Unwind by the pool or indulge in fine dining overlooking serene views.

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Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Gym
Lobby
Lobby
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Spa
The current price is AED 263
AED 316 total
includes taxes & fees
2 Mar - 3 Mar

Room options

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Showing 17 of 17 rooms

View all photos for Comfort Room, 1 King Bed, Non Smoking, Balcony

Comfort Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Comfort Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Economy Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
Premium bedding
  • Sleeps 1
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Executive Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Rollaway/extra beds
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed, Non-Smoking, Executive Room, Balcony, Wi-Fi, Coffee and Tea Maker, Shower

Premium bedding, minibar, in-room safe, desk

1 King Bed, Non-Smoking, Executive Room, Balcony, Wi-Fi, Coffee and Tea Maker, Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room 1 King bed

Premium bedding, minibar, in-room safe, desk

Superior Double Room 1 King bed

  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed, Non-Smoking, Comfort Room, Balcony, Wi-Fi, Coffee Maker

Premium bedding, minibar, in-room safe, desk

1 King Bed, Non-Smoking, Comfort Room, Balcony, Wi-Fi, Coffee Maker

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Premium bedding, minibar, in-room safe, desk

Executive Single Room

  • Sleeps 1
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Double Room

Premium bedding, minibar, in-room safe, desk

Comfort Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Economy King Room

Premium bedding, minibar, in-room safe, desk

Economy King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
1 Italy Street, Yerevan, 0010

What's nearby

  • Republic Square - 5 min walk
  • Blue Mosque - 6 min walk
  • Yerevan Opera Theatre - 19 min walk
  • Yerevan Cascade - 4 min drive
  • Mother Armenia - 6 min drive

Getting around

  • David of Sassoun Station - 10 min drive
  • Yerevan (EVN-Zvartnots Intl.) - 21 min drive

Restaurants

  • ‪Vibe - ‬6 min walk
  • ‪Բորշ - ‬3 min walk
  • ‪Sherep - ‬6 min walk
  • ‪Marriott (Vienna) Cafe - ‬6 min walk
  • ‪Чайный Домик - ‬2 min walk

About this property

Best Western Plus Congress Hotel

Luxury hotel near Republic Square
You can look forward to an airport shuttle, a poolside bar, and a free daily manager's reception at Best Western Plus Congress Hotel. Treat yourself to a massage at the onsite spa. The on-site local and international cuisine restaurant, Accent Restaurant, features pool views. Fitness classes are offered at the 24-hour gym; the property also has a terrace, a garden, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and 2 bars.
Additional perks include:
  • A seasonal outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free valet parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Multilingual staff, ATM/banking services, and 2 meeting rooms
Room features
All 126 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More amenities include:
  • Rollaway/extra beds and free infant beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free valet parking on site
  • Limited onsite parking (max 3 spaces per unit)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: AMD 7500 per person
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Accent Restaurant
  • Vincent Lobby Bar
  • Vincent Wine Room

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Children's pool
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway beds available
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3229 square feet of space)
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway beds available

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 9 to September 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AMD 4000 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AMD 7500 per person
  • Airport shuttle fee: AMD 9000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: AMD 4000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Congress
Best Western Plus Congress Hotel Yerevan
Best Western Congress Hotel Yerevan
Best Western Congress Yerevan
Best Western Yerevan
Yerevan Best Western
Best Western Plus Congress Yerevan
Best Western Plus Congress
Plus Congress Hotel Yerevan
Best Western Plus Congress Hotel Hotel
Best Western Plus Congress Hotel Yerevan
Best Western Plus Congress Hotel Hotel Yerevan

Frequently asked questions

Does Best Western Plus Congress Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM–9:00 PM. The pool is closed seasonally each year from May 9 to September 30.

Is Best Western Plus Congress Hotel pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of AMD 4000 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Congress Hotel?

Valet parking is free at this property.

What time is check-in at Best Western Plus Congress Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Congress Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Best Western Plus Congress Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AMD 9000 per vehicle applies.

Where is Best Western Plus Congress Hotel located?

Located in Kentron, this luxury hotel is within a 10-minute walk of Republic Square, Blue Mosque, and Museum History Yerevan. Singing Fountains and Museum of Modern Art are also within 10 minutes.

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Best Western Plus Congress Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 108 out of 236 reviews
Rating 8 - Good. 90 out of 236 reviews
Rating 6 - Okay. 22 out of 236 reviews
Rating 4 - Poor. 7 out of 236 reviews
Rating 2 - Terrible. 9 out of 236 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 7 nights in Feb 2025

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the centre of Yerevan.
Stayed 4 nights in Aug 2024

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of Yerevan on a walking distance to the Republic square.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lida

Liked: Amenities, property conditions & facilities
I hade great experience, Family place to stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very good breakfast. Close to central location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is so friendly! Very good location.
Stayed 1 night in May 2024

10/10 Excellent

Mayya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Clean, quiet, great breakfast. Great location. The staff is fantastic. Thank you, we will definitely stay with you again.
Stayed 6 nights in Apr 2024

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff. Good location.
Stayed 1 night in Feb 2024

10/10 Excellent

Siranush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in city center to block from main plaza) the most place visit are there. Many shops and gastronomic restaurants.
Stayed 2 nights in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
In the shower water is not powerful
Stayed 10 nights in Sep 2024

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received the best service, great staff, food and amenities🙏👌
Stayed 7 nights in Jan 2023

10/10 Excellent

arbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuffs are nice and smiley and they speak English
Stayed 6 nights in Sep 2023

10/10 Excellent

Zuhayr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Yerevan
Great hotel. Excellent service from start to finish. Excellent room layout, clean, and comfortable. Good central location. Excellent breakfast. My favorite hotel in Yerevan.
Stayed 3 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming Staff
Great stay, very welcoming staff - happy to help with local knowledge, directions, travel, food choices etc. Hotel clean & tidy, plentiful breakfast options. Good overall experience.
Stayed 1 night in Nov 2022

10/10 Excellent

Zuhayr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Yerevan.
Bravo, great hotel. Excellent service from start to finish. Excellent room layout, clean, and comfortable. Good central location. Excellent breakfast, delicious and healthy.
Stayed 5 nights in Feb 2023

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service
Great please for reasonable price. Swimming pool make stay in summer season nice and relax
Stayed 3 nights in Sep 2022

10/10 Excellent

Zuhayr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Many thanks to all the workers at the hotel for excellent service from start to finish. Every thing works well: plumbing, electrical, and mechanical. Excellent room layout, clean, and comfortable. Good central location. sumptuous breakfast, delicious and healthy.
Stayed 8 nights in Feb 2023

2/10 Terrible

Monier

My flight delayed , hopefully tonight I will check in at this hotel.
Stayed 1 night in Sep 2022

6/10 Okay

Armen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There were continue lying to charge an additional fees
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer 2023
Whether was hot but the comfort at the hotel made us comfortable.
Stayed 6 nights in Jul 2023

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service
Although we had a great time in Armenia, but we weren’t happy with our hotel. The walls were super dirty and had so many stains on it, pillows and blankets weren’t new, they were super old and used! The only plus point is the pool, nothing more;(
Stayed 3 nights in Aug 2023

6/10 Okay

Svetlana

check in time was very long, no early check in was available, hotel / staff was too busy. you for them just a next client. otherwise the hotel was clean, but old with a friendly staff, very strong overage hotel. would still recommend, but low your expectation.
Stayed 1 night in Aug 2023

6/10 Okay

Arek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I didn't like the horrid stench in the room. The breakfast was old and not stored correctly.

8/10 Good

Christos

Liked: Property conditions & facilities, room comfort
The pool area is great for relaxing and the pool staff was kind. The lounge is stylish and overall nice contact with the reception and bar staff. The breakfast was little poor, especially when it comes to chees and ham assortments. The breakfast personal was mostly rude and stressing, especially two female staff that picked plates while still eating and always looked unpleasant. The cleaning in the room was bad, specially the clearing of the floor- no sweeping or vacuum cleaning at all during our 6 days staying there. Overall the best parts with the hotel was the location- close to “Kentron” and a nice park outside and that it was new, fresh and with a pool area there you can relax after a long road trip from the Armenian countryside.
The fountains in the park outside the hotel
Poolarea
Stayed 6 nights in Aug 2022

6/10 Okay

Tammy

Liked: Cleanliness, property conditions & facilities
Good: The swimming area and pool was good. Not So Good: The bed. It was not a king size bed. it was two twin that they were put together. There was no fitted sheet on the bed, and in the middle of the night there was a big gape between the two beds, therefore the sheet would came out and we were actually finding ourselves sleeping on the mattress. I also had a extra bed for my kid, but it was extremally uncomfortable. The staff were nice and they spoke English, but not so much knowledgeable about the area such as where we may find a PCR test site or where is a groceries store.
Stayed 4 nights in Aug 2022