2/10 Terrible
Lei, Beijing
3 December 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have travelled in Myanmar since 2006.
I booked this hotel for two nights for its location the China town. Four hrs after my checkin at sharp midnight, 3-4 Burmese young hooligans (two men and 1-2 women) came into my floor. They were extremely loud and yelling all over on the hallway and their room. The wall between me and them was a little thicker than paper and the whole building is wooden floored. I thought bandits came feeling so scared when they came to my floor.
One of them opened my door whilst I was just unlocking the door for going to the shared bathroom. I asked he what he wanted to do. He left. Half an hr later, another male hooligan attempted to use his key to open my door. I yelled him away.
I went downstairs to ask the receptionist to remind them it has been mid night. Shortly after the receptionist talked to them and left, they started yelling with hysteric voices again and laughing like insane while hitting furniture.
I began reaching out the Expedia online customer service, telling him all these. He was funny, asking me to waiting 72 hrs and told me that I could check out but the Expedia had no refund for me cuz I have checked in. Maybe, the Expedia people are able to know the mental status of their neighbors before they check in a hotel but most humans cannot.
The next morning, the hotel said they could issue me refund either cuz I booked thru the Expedia. What could I do? I escaped and will never travel with the Expedia again.
Lei
Stayed 2 nights in Dec 2023