Search Cottages in Yamagami

"The staff was very helpful and friendly. Breakfast selection was very good. Dinner was good too"

"Only the staff should be more familiar with options to visit the nearby national park. But the reception is helpful with providing customers with maps. My only problem is the room price."

"I was nervous since I’ve never spent this much on an overnight stay before but everything was perfect. Reception was great and welcoming. The room wa a beautiful and spacious. The food was amazing!! And they brought it to the room (the sever we had was so nice and friendly). Our room had a outdoor bath and it really hit the spot. 10/10 experience I would stay here again and recommend to my friends."

"Staff were friendly and welcoming, and service was great. Views of Mt Sakurajima were absolutely beautiful which is partly why I booked. I opted for a room with private onsen as I have tattoos. They offered tattoo covers but I thought they looked a but silly as I ended up looking like a patchwork quilt. We did did go down the hotels cable car to check out the relaxation room and enjoy some ice pops and tea. My only disappointment was being offered dining option times of 5:30 or 7:30pm, we asked...

"Spent two nights at the hotel and was very pleased with the location and service.. rooms face either the mountain range or Sakurajima, excellent amenities and helpful staff"

"The traditional Japanese rooms were very comfortable, the breakfast was elaborate and very good. Great location, close to many shops and park. Only negatives were that the hotel did not have laundry facilities, and the room key had to be left at the desk when leaving the hotel - this meant that if there was a line when we returned,we had to wait to get the room key. This was a real pain. "

"The check in process and the follow up since the reservation made were excellent. The reception when we arrived was 10/10 perfect. If there were a rating of 11/10, I will use that."

"Very good. The hotel staff are very nice and very friendly. I appreciate a lot of their hand-writing greetings. The food I had there for the dinner and breakfast are excellent."

"Food was poor. Service was poor. Room was tiny. Price was high. Not satisfied. But a hot tub in a room was good. "

"Staff very helpful at changing Room originally assigned by computer to better Room with nicer view."

"The front staff was not all that welcoming. Not friendly for the rather high end hotel. The shower head was broken,whichnI reported to the front."

"the staff are very courteous but the place is very much understaffed. property is undergoing major renovations until april 2025. there is a plastic chemical smell in the hallways. room was acceptable but bathroom had mold. "