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Hotel Balcón del Parque

3.0 star property
Enjoy delicious meals at the hotel’s restaurant then take advantage of stress-free services like luggage storage.

Choose dates to view prices

Photo gallery for Hotel Balcón del Parque

Family Cabin | Premium bedding, down comforters, desk, iron/ironing board
Senior Room | Premium bedding, down comforters, desk, iron/ironing board
Presidential Room | Bathroom | Free toiletries, hair dryer, towels, soap
Presidential Room | Premium bedding, down comforters, desk, iron/ironing board
Family Cabin | Private kitchen | Coffee/tea maker

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
The current price is AED 234
AED 276 total
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, desk, iron/ironing board

Superior Room

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Premium bedding, down comforters, desk, iron/ironing board

Presidential Room

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | View from room

Junior Room

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Room

Senior Room | Premium bedding, down comforters, desk, iron/ironing board

Senior Room

Highlights

Furnished balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Cabin

Presidential Cabin | Premium bedding, down comforters, desk, iron/ironing board

Presidential Cabin

Highlights

Furnished balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, desk, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Cabin

Family Cabin | Premium bedding, down comforters, desk, iron/ironing board

Family Cabin

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Xalapa by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 515 reviews
The price is AED 234
AED 276 total
includes taxes & fees
24 Mar - 25 Mar
Holiday Inn Express Xalapa by IHG

About the neighborhood

Map
Rafael Ramírez, 62, Xalapa, VER, 91000

What's nearby

  • Los Tecajetes Park - 1 min walk
  • State Theatre - 6 min walk
  • Juarez Park - 16 min walk
  • Xalapa Cathedral - 17 min walk
  • Paseo de los Lagos Park - 4 min drive

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 26 min drive

Restaurants

  • ‪Asadero Cien - ‬4 min walk
  • ‪Esquites Sayago - ‬5 min walk
  • ‪Tacos Meridiano - ‬5 min walk
  • ‪Tom Mix - ‬7 min walk
  • ‪La Toscana - ‬2 min walk

About this property

Hotel Balcón del Parque

Property highlights
Hotel Balcón del Parque provides amenities like free full breakfast and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An elevator, a 24-hour front desk, and smoke-free premises
  • Luggage storage
Room features
All guestrooms at Hotel Balcón del Parque boast comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Smart TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free full breakfast available daily 8:30 AM–11:00 AM
  • 1 restaurant

Restaurants on site

  • Sal & Piedra

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 78
  • Front entrance ramp
  • In-room accessibility
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa

Frequently asked questions

Is Hotel Balcón del Parque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Balcón del Parque?

Self parking is free at this property.

What time is check-in at Hotel Balcón del Parque?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Balcón del Parque?

Check-out is at noon.

Where is Hotel Balcón del Parque located?

Situated in Xalapa, this hotel is within a 10-minute walk of Los Tecajetes Park, State Theatre, and Xalapa Metropolitan University. Juarez Park and Diego Rivera Gallery are also within 1 mi (2 km).

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Hotel Balcón del Parque Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 63 out of 81 reviews
Rating 8 - Good. 13 out of 81 reviews
Rating 6 - Okay. 2 out of 81 reviews
Rating 4 - Poor. 2 out of 81 reviews
Rating 2 - Terrible. 1 out of 81 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE LUIS ORTIZ

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024

10/10 Excellent

Kennie

Liked: Cleanliness, staff & service, property conditions & facilities
We were the only ones there so that was nice. The balcony was nice and a great view. Fairly close to where we wanted to be. Good parking facility.
Stayed 3 nights in Nov 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hotel Balcon!! The facility and park are just stunning.
Stayed 7 nights in Jun 2024

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well maintained very close to restaurants, parks
Stayed 2 nights in May 2024

10/10 Excellent

Barbara

Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room!
Stayed 4 nights in Oct 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities
I was not happy regarding the late breakfast service and there were days that nothing was available. Otherwise it was a wonderful place , I loved it!
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 3 nights in Sep 2024

4/10 Poor

Ana Luisa

Disliked: Staff & service, amenities
They have no service on Mondays and they clause their restaurant very early and nobody cares to let you know. Cero idea of what service to clients means. Shame because the hotel is in a nice area
Stayed 1 night in Jul 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive.
Stayed 3 nights in Nov 2023

8/10 Good

John Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a big nose and it is very sensitive. I swear that every hotel could skip using all the cleaners and detergents for a week and the cleanliness would not suffer. And they would save money. My bathroom had a huge smell of some antiseptic cleaner. It spread to the entire room. I had to keep the bathroom door shut with the exhaust fan running. Also, the TV appears to only stream content. No broadcast channels The last person forgot to log out of Netflix and I could have used her subscription for free. There is a nightclub nearby and music played until very late. It prevented me from keeping the window open to take advantage of the cool night air. The facility is beautiful and the rooms large. The shower was huge with lots of hot water. Good location. Friendly English speaking staff This review is a lot negative but I would stay again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yaminah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y tranquilo
Stayed 1 night in Feb 2025

10/10 Excellent

Cesar luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista es EXCELENTE, y las habitaciones son muy comodas y agradables. Ademas, el staff es muy atento y el restaurante delicioso. 10/10, fue una excelente luna de miel
Stayed 2 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

8/10 Good

Matthew Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bien
Stayed 1 night in Jan 2025

10/10 Excellent

Albert

Stayed 2 nights in Dec 2024

10/10 Excellent

J Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente instalaciones y comodidad
Stayed 2 nights in Dec 2024

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel que está muy céntrico, es acogedor, tranquilo , disfrutas la estancia, todo muy bien !!!
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandra Murillo

Stayed 1 night in Nov 2024

8/10 Good

Grecia Mir

Liked: Cleanliness, amenities, property conditions & facilities
El personal de recepción con muy mala actitud
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción cerca del centro
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriela

Stayed 1 night in Oct 2024

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cafetera, , todo bien
Stayed 2 nights in Oct 2024

6/10 Okay

MONICA EUGENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Es un buen lugar, pero no entiendo por qué abren el restaurante a las 830 am (muy tarde para quienes vamos por trabajo) y cierran 830pm (muy temprano). Además, se alcanza a escuchar mucho el ruido de las habitaciones vecinas.
Stayed 3 nights in Oct 2024