Hotel Balcón del Parque provides a restaurant and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self parking
Smoke-free premises, a 24-hour front desk, and an elevator
Luggage storage
Room features
All guestrooms at Hotel Balcón del Parque boast comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
Bathrooms with free toiletries and hair dryers
Smart TVs with cable channels
Wardrobes/closets, coffee/tea makers, and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free covered self parking on site
Food and drink
1 restaurant
Restaurants on site
Sal & Piedra
Conveniences
Elevator
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Luggage storage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 78
Front entrance ramp
In-room accessibility
Tile flooring in room
Well-lit path to entrance
Wheelchair-accessible path to elevator
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Down comforter
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Entertainment
Cable channels
Smart TV
Food and drink
Coffee/tea maker
Free bottled water
More
Desk
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property is also known as
Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa
Frequently asked questions
Is Hotel Balcón del Parque pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Balcón del Parque?
Self parking is free at this property.
What time is check-in at Hotel Balcón del Parque?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Balcón del Parque?
Check-out is at noon.
Where is Hotel Balcón del Parque located?
Situated in Xalapa, this hotel is within a 10-minute walk of Los Tecajetes Park, State Theatre, and Xalapa Metropolitan University. Juarez Park and Diego Rivera Gallery are also within 1 mi (2 km).
Hotel Balcón del Parque Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We were the only ones there so that was nice. The balcony was nice and a great view. Fairly close to where we wanted to be. Good parking facility.
Kennie
Stayed 3 nights in Nov 2024
10/10 Excellent
Barbara
Traveled with partner
9 November 2024
Beautiful hotel with high view of a park in a revine below. The beds were firm and bedding very comfortable. The restaurant is good but separate from hotel so no tabs to room. Everything in Xalapa is a challenge to drive to because of the topography and one-way streets. We recommend taxis! Our overall experience was wonderful. Good value for the money! Our friends stayed in the 3rd floor special room. It was a little more expensive but an amazing room!
Barbara
Stayed 4 nights in Oct 2024
10/10 Excellent
susan, tucson
Traveled with group
9 November 2024
Liked: Cleanliness, staff & service, amenities
I was not happy regarding the late breakfast service and there were days that nothing was available. Otherwise it was a wonderful place , I loved it!
I have a big nose and it is very sensitive. I swear that every hotel could skip using all the cleaners and detergents for a week and the cleanliness would not suffer. And they would save money. My bathroom had a huge smell of some antiseptic cleaner. It spread to the entire room. I had to keep the bathroom door shut with the exhaust fan running.
Also, the TV appears to only stream content. No broadcast channels The last person forgot to log out of Netflix and I could have used her subscription for free.
There is a nightclub nearby and music played until very late. It prevented me from keeping the window open to take advantage of the cool night air.
The facility is beautiful and the rooms large. The shower was huge with lots of hot water. Good location. Friendly English speaking staff
This review is a lot negative but I would stay again.
John Bruce
Stayed 4 nights in Oct 2024
10/10 Excellent
Alejandra
Traveled with family and small children, Traveled with family
Hotel precioso con una vista de lujo al parque de los tecajetes y las montañas a lo lejos. El servicio espectacular y el restaurant creo fue la estrella del show!!! El staff del restaurant son de lo mas dulce y considerado, el menu delicioso, muy tradicional de la zona y con opciones del mismo menu veganizadas, de diez. El restaurant tambien muy bonito, grandes ventanales al parque, una delicia cuando llueve y te comes un chilatole. 20/10 😍
The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation.
martin
Stayed 3 nights in Jul 2024
4/10 Poor
Ana Luisa
Traveled with partner
26 July 2024
Disliked: Staff & service, amenities
They have no service on Mondays and they clause their restaurant very early and nobody cares to let you know. Cero idea of what service to clients means. Shame because the hotel is in a nice area
Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive.
Es un buen lugar, pero no entiendo por qué abren el restaurante a las 830 am (muy tarde para quienes vamos por trabajo) y cierran 830pm (muy temprano). Además, se alcanza a escuchar mucho el ruido de las habitaciones vecinas.