Av. 20 de Noviembre 522, Col. Tatahuicapan, Xalapa, VER, 91060
What's nearby
Xalapa Cathedral - 2 min drive - 2.3 km
Juarez Park - 3 min drive - 2.6 km
Plaza Las Animas Mall - 3 min drive - 2.9 km
Paseo de los Lagos Park - 3 min drive - 3.0 km
Plaza Las Americas Mall - 4 min drive - 3.5 km
Getting around
Xalapa Station - 11 min drive
Xalapa, Veracruz (JAL-El Lencero) - 22 min drive
Restaurants
Asadero Cien - 1 min walk
Ruta Café - 3 min walk
Comida de Reyes - 5 min walk
La Perla Oyster Bar - 1 min walk
El Mesón - 3 min walk
About this property
Capital O Hotel Central, Xalapa
Property highlights
At Capital O Hotel Central, Xalapa, you can look forward to free continental breakfast, a 24-hour business center, and a restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
Free self parking
Tour/ticket assistance, a banquet hall, and a 24-hour front desk
1 meeting room, a front-desk safe, and a reception hall
Room features
All 58 rooms have amenities such as free WiFi, sound-insulated walls, and free bottled water.
Other amenities include:
Bathrooms with showers and free toiletries
21-inch flat-screen TVs with satellite channels
Fans, daily housekeeping, and phones
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Onsite parking includes off-street options
Food and drink
Free continental breakfast available 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
1 restaurant
Family friendly
Soundproofed rooms
Conveniences
Banquet hall
Front-desk safe
Reception hall
Guest services
24-hour front desk
Daily housekeeping
Tour/ticket assistance
Business services
24-hour business center
Meeting room
Accessibility
This property does not have elevators
More
Designated smoking areas
Room amenities
Bedroom
Bed sheets
Fan
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
21-inch flat-screen TV
Satellite channels
Food and drink
Free bottled water
More
Iron/ironing board (on request)
Phone
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Central Xalapa
Hotel Hotel Central Xalapa Xalapa
Xalapa Hotel Central Xalapa Hotel
Hotel Hotel Central Xalapa
Hotel Central Xalapa Xalapa
Hotel Central
Central
Frequently asked questions
Is Capital O Hotel Central, Xalapa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Capital O Hotel Central, Xalapa?
Self parking is free at this property.
What time is check-in at Capital O Hotel Central, Xalapa?
Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.
What time is check-out at Capital O Hotel Central, Xalapa?
Check-out is at noon.
Where is Capital O Hotel Central, Xalapa located?
Situated in Xalapa, this hotel is within 1 mi (2 km) of Xalapa Gallery of Contemporary Art, Diego Rivera Center, and Interactive Museum of Xalapa (MIX). Los Berros Park and San Jose Church are also within 1 mi (2 km).
Capital O Hotel Central, Xalapa Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 72 out of 175 reviews" "
10 - Excellent
72
Rating 8 - Good. 56 out of 175 reviews" "
8 - Good
56
Rating 6 - Okay. 25 out of 175 reviews" "
6 - Okay
25
Rating 4 - Poor. 11 out of 175 reviews" "
4 - Poor
11
Rating 2 - Terrible. 11 out of 175 reviews" "
2 - Terrible
11
8.6/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
George
Traveled with family
6 September 2024
Disliked: Staff & service
I will not stay at that hotel again
Stayed for 5 nights and everyday the keycard had to be reset at the counter. I was given only 2 bottles of water instead of one per night. I only had two little cointainers of shampoo instead of 5.
Nice hotel, I have stayed here several times. This time, there was no hot water and no soap in the bathroom. The reservation said breakfast was included but it wad not. Ther offered me the smallest buffet I have ever seen for about $8 use, I declined it and ate elsewhere and had a very good breakfast at a lower price.
Its ok to stay here but take your own soap an count on dining elsewhere. The staff were nice except the woman at the front desk.
I like the rooms and the wifi works OK though slow at 4mb per second.
There is no elevator,you need to go up the stairs....
Great economy hotel a few minutes walk from the caxa bus station. The rooms are recently refurbished the bathrooms are nice and clean. It has Cable tv
Lots of stairs and no elevator so not really suitable for the handicapped or those who have trouble walking up stairs. If you lose your key, they will charge $100 Mx or about $6. I didn’t know about that in it left a bad taste in my mouth. The WiFi works most of the time but not all the time. My room did not have air conditioning but I was fine without it. It had an upright fan which kept a cool breeze blowing. Xalapa has a mild climate so it is quite comfortable most of the time without air on.
My rate had a continental brake fast included. I kid the $120mx to upgrade to the buffet. DO NOT waste your money, the upgrade was just not worth it. There are plenty of nearly restaurants that offer much better breakfasts for the same price or less!
All
In all a great place to stay, just don’t lose your key and eat elsewhere and it will be a great stay!
The stay is noisy as there is a bar/club next to the property
EFRAIN
Stayed 2 nights in Jul 2022
6/10 Okay
Maribel
Traveled with family
19 December 2021
Liked: Staff & service
staff is super friendly and very helpful, property needs a lot of upgrades, one day without hot water, be aware of the loud noises coming from the banquet hall located on the back of the hotel
Excelente la atención de la chica de recepción. Nos acomodó en una habitación excelente, mejor que la reservación que teníamos. Fue amable, proactiva y genuinamente preocupada por hacer de nuestra estancia más placentera. Las medidas de contención del COVID-19 se llevan a cabo al 100% en este hotel. Es la tercera vez que nos hospedamos aquí y definitivamente lo volveremos a hacer.
El trato en recepción es malísimo con mal carácter no me dieron pronto acceso a la llave, pudieron trabas para brindarme el desayuno "continental" (solo es huevo, frijoles sabor agrio y jugo/café), no cambiaron ropa de cama ni hubo administración de menesteres, además para utilizar la secadora fue un cargo extra, a pesar de que va incluido en el servicio, entra mucho ruido de los autos de la calle y al final tuve que pagar más. Y la factura aún no me llega. Nada recomendado
Alice
Stayed 2 nights in Sep 2024
6/10 Okay
Ies Robles
Traveled with family and small children
2 September 2024
Liked: Cleanliness, staff & service, amenities
Muy bien ubicada, pero hay mucho ruido de la calle y también de los huéspedes.
No había agua caliente dijeron que se había roto alguna manguera y el agua está helada, en recepción muy bien pero eso falló así como la señal de internet pésima comentaron que estaba lleno y por rllo la falla
EDGAR
Stayed 1 night in Aug 2024
6/10 Okay
Maria
Traveled with family and small children, Traveled with family
No tenían elevador y es un hotel con 4 estrellas. Una de las habitaciones que nos asignaron estaba sucia y no tenía luz improvisaron en poner una lámpara. La regadera salía con muy poca presión.
Es un complejo excelente, en cuanto a limpieza y atención a cliente, me dio bastante confianza, queda justo enfrente de la terminal Ado caxa, buena ubicación para llegar a lugares y tiene una parada de autobuses enfrente