Prolongación de Allende No. 6., Xalapa, VER, 91000
What's nearby
Juarez Park - 3 min walk
Xalapa Cathedral - 3 min walk
Paseo de los Lagos Park - 5 min walk
Xalapeno Stadium - 12 min walk
Los Tecajetes Park - 17 min walk
Getting around
Xalapa Station - 17 min drive
Xalapa, Veracruz (JAL-El Lencero) - 29 min drive
Restaurants
La Parroquia - 2 min walk
Butcher's by Tinto - 2 min walk
Reformanda - Barra de Café - 1 min walk
Casa Elo - 3 min walk
Cafe Chiquito - 4 min walk
About this property
Balcon del Alferez
Hotel in the city center
Balcon del Alferez provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
Luggage storage, smoke-free premises, and a 24-hour front desk
Tour/ticket assistance and a front-desk safe
Room features
All guestrooms at Balcon del Alferez have thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Coffee/tea makers, heating, and daily housekeeping
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Free offsite parking; reservations required
Food and drink
1 restaurant
Restaurants on site
Hosteria La Candela
Family friendly
Laundry facilities
Conveniences
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Heating
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Cable channels
Flat-screen TV
Food and drink
Coffee/tea maker
More
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Balcon Alferez Hotel Xalapa
Balcon Alferez Hotel
Balcon Alferez Xalapa
Balcon Alferez
Balcon del Alferez Hotel
Balcon del Alferez Xalapa
Balcon del Alferez Hotel Xalapa
Frequently asked questions
Is Balcon del Alferez pet-friendly?
No, pets are not allowed at this property.
How much is parking at Balcon del Alferez?
There is free parking nearby.
What time is check-in at Balcon del Alferez?
Check-in start time: 3 PM; Check-in end time: anytime.
What time is check-out at Balcon del Alferez?
Check-out is at noon.
Where is Balcon del Alferez located?
Located in the heart of Xalapa, this hotel is steps from El Agora, Palacio de Gobierno, and Juarez Park. Museo Casa de Xalapa and Xalapa Cathedral are also within 5 minutes.
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Balcon del Alferez Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Convenient location right in the center of the city and had plenty of bars and resturants and cafes to chooese from. Had a beautiful view out of the hotel window as well
Edward
Stayed 2 nights in Mar 2024
8/10 Good
Jared
19 July 2024
Liked: Cleanliness, staff & service
Great parking, location, &price but lacks comfort
Great location and price but the beds were hard and bathrooms tiny, otherwise great place to just get some rest for a night or two but long term I’d choose to pay a little more for more comfort… free secure garage parking next to the room!
Excellent location. Safe and secure place. Great rooms selection options. Very clean..friendly and courteous staff. Definitely would stay here again for the third time.
I don't think this is a hotel, it is like an airbnb. I arrived at Xalapa around 12 pm from Veracruz, then I was hoping to drop off my luggage at the hotel if my room is not ready. I can only see the sign "Hotel" but do not know where is the entrance. Then there are couple garage doors and at the end I saw a bell which I rang. Someone answered in Spanish (sorry my Spanish is not good), and of course I won't be able to Google Translate to show them what I wanted. They did not let me in. Wait until someone came out from the door then I went inside to see if I can talk to the front desk. There was only a girl (I believe she is the room keeper) and she cannot speak any English. At the end I used my google translate to communicate with her and she told me the check in time is 2pm. No one offered me to keep my luggage so I have to drag my luggage with me (the roads is not flat and lots of steps). So I went back to the hotel at 2pm and rang the bell. They did not let me in and until a guy came out and asked my booking (with Expedia). I said yes so he let me in. So whole check in process was weird. You can only reach them by phone (which no one speaks English). The room itself was clean and big. But it has no fridge. At night time and early morning the traffic noise is loud. Other than that they provide free parking inside the garage. I guess it is good for the local only but not too foreigner friendly.
Chun Pun
Stayed 2 nights in Sep 2024
8/10 Good
Jesús
27 January 2025
Liked: Cleanliness, staff & service
Las fotos son más bonitas que la propiedad. El personal es súper amable y servicial. Por el precio y la ubicación vale mucho la pena
Bueno, limpio y seguro.
No recomendable para persona con discapacidad motriz o adultos mayores: no hay elevador y para llegar al centro la calle está de subida.
Por lo demás, excelente.
Ángeles
Stayed 9 nights in Nov 2024
10/10 Excellent
Derek
29 November 2024
Derek
Stayed 2 nights in Sep 2024
6/10 Okay
Manuel Ventura
3 August 2024
Liked: Cleanliness, staff & service, amenities
Cama dura. Mucha luz, las cortinas no cubren la totalidad de las ventanas. Hace falta una mesa o tocador para colocar los artículos personales. Mucho ruido en la zona
El hotel es sencillo, pero todo muy limpio y ordenado, el personal muy amable y servicial. Su restaurante fue una maravillosa sorpresa. Altamente recomendable.
Fenomenal sin duda un ambiente muy agradable, te ofrece mucha seguridad y te hace sentir tranquilo algunos comentarios dicen que tras las cortinas se puede ver pero no es verdad, todo muy seguro y muy cómodo
Excelente ubicación, detrás del parque Juárez en el centro histórico, estuve en una habitación super amplia, la limpieza y atención del personal fue excelente, sin duda cuando regrese a Xalapa, será el Hotel de mi predilección.