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Hotel Altus Palace - Destigo Hotels

5.0 star property
Luxury Wroclaw hotel in Wroclaw City Center with a full-service spa

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Photo gallery for Hotel Altus Palace - Destigo Hotels

Pool
Interior
Junior Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Superior Apartment | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Front of property
In the heart of Wroclaw City Center, Hotel Altus Palace - Destigo Hotels is a luxurious haven. Discover international cuisine at the on-site restaurant, WIERZBOWA 15, or rejuvenate with a massage at the spa. Guests rave about the exceptional breakfast and helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is AED 363
AED 392 total
includes taxes & fees
13 Feb - 14 Feb

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Double Room

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Twin Room

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Bathrobes
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Apartment

Superior Apartment | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Apartment

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Separate bedroom
Bathrobes
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Single Room

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Bathrobes
Private bathroom
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Exclusive Apartment

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Separate bedroom
Bathrobes
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room

Junior Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Double Room

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room (with Mezzanine)

Design Double Room (with Mezzanine) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Design Double Room (with Mezzanine)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Bathrobes
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Studio Suite

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2022
Bathrobes
Private bathroom
  • 51.00 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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9.2 out of 10, Wonderful, (591)
The price is AED 437
AED 472 total
includes taxes & fees
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About the neighborhood

Map
15 Wierzbowa, Wroclaw, Dolnoslaskie, 50-055

What's nearby

  • Wroclaw SPA Center - 1 min walk
  • Wroclaw Market Square - 9 min walk
  • Wroclaw Town Hall - 10 min walk
  • Wroclaw University - 13 min walk
  • Wroclaw Zoo - 4 min drive

Getting around

  • Wrocław Central Station - 10 min walk
  • Wroclaw (WRO-Copernicus) - 29 min drive

Restaurants

  • ‪Gniazdo - ‬5 min walk
  • ‪Woosabi Good Vibes Lounge - ‬6 min walk
  • ‪Cafe Berg - ‬3 min walk
  • ‪Falla - ‬6 min walk
  • ‪Cafe Bar Monopol - ‬6 min walk

About this property

Hotel Altus Palace - Destigo Hotels

Luxury hotel revitalized in 2022 and located near Wroclaw Market Square
A garden, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hotel Altus Palace - Destigo Hotels. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, WIERZBOWA 15, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a 24-hour gym and a steam room.
You'll also find perks like:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Wedding services, a computer station, and concierge services
  • Coworking spaces, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 81 individually decorated rooms feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Free toiletries and hair dryers
  • 43-inch LCD TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (PLN 150 per day)
  • Valet parking on site (PLN 150 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: PLN 120-120 for adults and PLN 120-120 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • WIERZBOWA 15
  • LOBBY BAR

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Coworking space
  • Meeting rooms - 3

Outdoors

  • Garden

Spa

  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Renovated entire property - July 2022
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 150 per pet, per day
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 120 to 120 for adults, and PLN 120 to 120 for children
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: PLN 150 per day
  • Valet parking fee: PLN 150 per day
  • Pet fee: PLN 150 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Altus Palace
Altus Destigo Hotels Wroclaw
Hotel Altus Palace Destigo Hotels
Hotel Altus Palace - Destigo Hotels Hotel
Hotel Altus Palace - Destigo Hotels Wroclaw
Hotel Altus Palace - Destigo Hotels Hotel Wroclaw

Frequently asked questions

Is Hotel Altus Palace - Destigo Hotels pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 150 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Altus Palace - Destigo Hotels?

As of 11 February 2025, prices found for a 1-night stay for 2 adults at Hotel Altus Palace - Destigo Hotels on 12 February 2025 start from $106.7, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Altus Palace - Destigo Hotels?

Self parking is available for PLN 150 per day. Valet parking is available for PLN 150 per day. Limited spots are available.

What time is check-in at Hotel Altus Palace - Destigo Hotels?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Altus Palace - Destigo Hotels?

Check-out is at noon.

Does Hotel Altus Palace - Destigo Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 100 per vehicle applies.

Where is Hotel Altus Palace - Destigo Hotels located?

Located in Wroclaw City Center, this luxury hotel is within a 10-minute walk of Wroclaw SPA Center and Wroclaw Market Square. Wroclaw Puppet Theater and Monument of Rota master Pilecki are also within 5 minutes. Wrocław Central Station is 10 minutes by foot.

Hotel Altus Palace - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 266 out of 309 reviews
Rating 8 - Good. 31 out of 309 reviews
Rating 6 - Okay. 6 out of 309 reviews
Rating 4 - Poor. 2 out of 309 reviews
Rating 2 - Terrible. 4 out of 309 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2025

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited Wroclaw for my husbands birthday over New Year. After reading reviews i contacted the hotel to ask if it was possible to have a room away from the tram line which runs right past and to make them aware it was a special occasion. They offered balloons in the room which i had to pay for (no problem with that) but they were a little disappointing (5 standard latex balloons). We also ended up with a room right on the tram side which you really can hear and feel when the tram passes...but you get used to it. The hotel itself is really lovely though. The decor was gorgeous, it was absolutely spotless and the hotel is in a great location so you can walk everywhere. Some of the front desk staff weren't too friendly, you didn't get a hello or goodbye when greeting them when passing the desk but its not a huge issue and maybe just a difference in cultures. The spa was also a lovely addition that we used a number of times. Overall i would definitely recommend Altus Palace and if i was to visit would absolutely stay there again.
Stayed 4 nights in Dec 2024

8/10 Good

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel expecting a luxurious room and a relaxing wellness stay, but our experience was mixed. The room we were given had windows so high above our heads it felt like a prison cell—not terrible, but certainly not what we anticipated. I asked if we could switch rooms, but unfortunately, there were no alternatives without the same issue. The breakfast, however, was absolutely superb. It offered everything you could want, and the service was attentive. That said, there was one notable issue: when we were seated, a silverfish was crawling on the table. We didn’t sit down and called a waitress to address it. The silverfish was still alive and scurried away before the waitress could grab it with napkins. Rather than offering us a different table, she asked if she should simply change the tablecloth. While I agreed, it was an awkward situation as we stood there watching her clear the table, find the right-sized tablecloth, and reuse the same silverware, which the silverfish had crawled over. That made us a bit uncomfortable. A 5-star hotel should have a better protocol for handling such situations, like immediately relocating guests to a new table. On a brighter note, the breakfast itself was delicious—truly one of the best I’ve had! The spa experience was also a mix. While the amenities were clean and well-maintained, the water in the Jacuzzi was disappointingly not warm enough to relax in. We had to warm up in the sauna instead.
Stayed 2 nights in Dec 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, comfortable and beautiful. Highly recommend. Staff was friendly and helpful
Stayed 5 nights in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with excellent evening meal and superb breakfast, though a little pricey in restaurant. Everything was of superb quality. Loved it. Only draw back is that some rooms are noisy due to the tram going within six feet of side of hotel. Notwithstanding this excellent and we would highly recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel great service
Stayed 2 nights in Nov 2024

10/10 Excellent

Paige

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very friendly staff. Location is ideal for walking around and visiting the Christmas markets
Stayed 2 nights in Dec 2024

10/10 Excellent

Halina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, in excellent condition.
Stayed 4 nights in Nov 2024

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, amenities
Perfect location
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a quiet area but close to the city centre. The staff were very friendly. Very comfortable bed, lovely free breakfast. We were sorry only to be staying for one night but would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Isabella, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything except the noise from outside. Tramway too loud! Breakfast ends too soon. It should be open minimum until 12pm.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kevin, Coldspring

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the rooms everything about this place is amazing! They bring you cookies at night and the bathrooms have heated floors. Such a nice place, and friendly staff. I would go back to this location just for the Hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Pedro Leobardo Montalvo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff. Amazing food, breakfast was varied and delicious. Loved our stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dayou

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thumb up
Excellent services professional staff, just-right location and superb breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Natalia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Colleen, University Place

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was directly behind the front desk and was not optimal. The view from the window was a street car. The area is ok and close to the main square. The staff were helpful and kind.
Stayed 2 nights in Oct 2024

10/10 Excellent

Iwona

Stayed 1 night in Sep 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite luxury /Gorgeous property.
A beautiful, spacious room exemplifying the best in hospitality. The bar needs a wider range of wines by the glass and they need to have available a continental breakfast for those who want a light breakfast. The friendly bar tender created a welcoming atmosphere in the late evenings.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Stayed 2 nights in Sep 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
treatment was great!
Stayed 3 nights in Sep 2024

2/10 Terrible

Vincent

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
noise
my room was connected to street and with tram passing by on 2 meters, every 15 minutes the noise in the room was so noisy that I couldnot sleep. this started at 5 o'clock in the mornign
Stayed 2 nights in Sep 2024

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay from start to finish. Great, spacious room. Friendly and attentive staff. Nothing negative to report
Stayed 1 night in Sep 2024

8/10 Good

David

Stayed 1 night in Sep 2024