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"I like that the property was closed to the lake."

"Very bad smell coming from bathroom and elevator vrijs frequently "

"I stayed in Hawassa for 2 weeks during my vacation back home from the states. I have had to extend my stay in the city a couple times and it was mainly because of this resort. I have never seen such great customer service and such well trained and loving set of staff. This is not just a job for them, they pay attention and show love to their guests like I have never seen before. And this was not limited to front desk or anything. Everyone from the door men, front desk, to servers, house keeping, spa workers, and everyone else I might have forgotten, EVERYONE was great! I have felt so at home while staying at the resort that I was coming even on days I was not staying there. I can keep going on about how amazing and attentive the staff was but it would take too long haha. I just wished the menu had just a bit more variety mainly because I would want to stay for several days whenever I go and it would be nice to be able to diversify my food group options. But whatever was on the menu was great. The only thing I thought could have been better during my stay was the pool. I think it would be upkeeping with the quality of the resort if the pool had a warmer. During our stay it was supposed to be sunny but since the resort is by the water and gets cold at night, we have to wait half a day for the pool water to go back to normal. Because the pool is one of the main activities it would be great to have a pool warmer. Other than that everything was great and I recommend this place"

"Great place and excellent service "

"Good stay with friendly and attentive staff. The property is well designed with modern and well proportioned rooms, halls, elevators, swimming pool and reception area. Will stay again."

"I like every thing, specially the service i get at the cultural dinning room, their food is delicious, the music band is amezing.I stay 4 days and i never go to any hotel or restaurant.The rooms are neet,the housekeepers are very friendly, the shuttle service is on time. Finaly the management is wonderful, from the security guard to the manager they are working team work they help you when you park,take your luggage. I'm from Canada and I am very happy and I will see them again."

"The stuffs are amazing"

"The hotel claimed they didn't have a room available for us, despite our reservation. As a result, we were forced to spend the entire night in the car, which was extremely uncomfortable and inconvenient."

"I booked a room via Expedia and they gave the room away to someone else so I had to stayed in the car for the night. Terrible experience to say the least and no refund."