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Hotel Indigo Winston-Salem Downtown by IHG

3.5 star property
Hotel in Winston-Salem with a 24-hour front desk and a coffee shop

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Photo gallery for Hotel Indigo Winston-Salem Downtown by IHG

Exterior
Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Wine bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Free WiFi
The current price is AED 493
AED 557 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, City View (Walk-in Shower)

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communication)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communication)

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Premium Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, Roll-in Shower (Comm, Roll In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Premium Room, 2 Queen Beds, Roll-in Shower (Comm, Roll In Shower)

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communication)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communication)

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Comm, Roll In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Comm, Roll In Shower)

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Comm, Roll In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Roll-in Shower (Comm, Roll In Shower)

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (City View)

Highlights

Air conditioning
LCD TV
Pillowtop bed
Premium bedding
Hair dryer
Bathrobes
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

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Exterior

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9.0 out of 10, Wonderful, (935)
The price is AED 646
AED 730 total
includes taxes & fees
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About the neighborhood

Map
104 WEST FOURTH STREET, Winston-Salem, NC, 27101

What's nearby

  • Benton Convention Center - 5 min walk
  • Old Salem - 16 min walk
  • Wake Forest University Baptist Medical Center - 3 min drive
  • Winston Salem State University - 3 min drive
  • Wake Forest University - 9 min drive

Getting around

  • High Point Station - 24 min drive
  • Piedmont Triad Intl. Airport (GSO) - 27 min drive

Restaurants

  • ‪Incendiary Brewing Company - ‬6 min walk
  • ‪Oh' Calcutta - ‬3 min walk
  • ‪Thai Harmony - ‬2 min walk
  • ‪Young Cardinal Cafe - ‬4 min walk
  • ‪Mellow Mushroom - ‬4 min walk

About this property

Hotel Indigo Winston-Salem Downtown by IHG

Hotel near Hanes Mall
At Hotel Indigo Winston-Salem Downtown by IHG, you can look forward to a coffee shop/cafe, a bar, and a business center. The on-site restaurant, Sir Winston Wine Loft, offers brunch, dinner, and happy hour. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Valet parking (surcharge), express check-out, and express check-in
  • Smoke-free premises, a computer station, and a banquet hall
  • 2 meeting rooms, ATM/banking services, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch LCD TVs with cable channels
  • Wardrobes/closets, limited housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Sir Winston Wine Loft
  • Sir Winston Wine Loft
  • Starbucks

Family friendly

  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Luggage storage

Business services

  • Business center
  • Computer station
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Important information

Optional extras

  • Valet parking fee: USD 26 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Winston-Salem Downtown
Hotel Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
WINSTON-SALEM Hotel Indigo Winston-Salem Downtown Hotel
Hotel Hotel Indigo Winston-Salem Downtown
Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
Hotel Indigo Winston salem Downtown
Hotel Indigo
Indigo
Indigo Winston Salem By Ihg
Hotel Indigo Winston Salem Downtown
Hotel Indigo Winston-Salem Downtown by IHG Hotel
Hotel Indigo Winston Salem Downtown an IHG Hotel
Hotel Indigo Winston-Salem Downtown by IHG Winston-Salem
Hotel Indigo Winston-Salem Downtown by IHG Hotel Winston-Salem

Frequently asked questions

Is Hotel Indigo Winston-Salem Downtown by IHG pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Indigo Winston-Salem Downtown by IHG?

Valet parking is available for USD 26 per night.

What time is check-in at Hotel Indigo Winston-Salem Downtown by IHG?

Check-in start time: 3 PM; Check-in end time: 3:30 AM.

What time is check-out at Hotel Indigo Winston-Salem Downtown by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Winston-Salem Downtown by IHG located?

Situated in Winston-Salem, this hotel is within a 5-minute walk of Frank L. Horton Museum Center and Benton Convention Center. Home Moravian Church and Old Salem are also within 1 mi (2 km).

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Hotel Indigo Winston-Salem Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 205 out of 332 reviews
Rating 8 - Good. 68 out of 332 reviews
Rating 6 - Okay. 32 out of 332 reviews
Rating 4 - Poor. 15 out of 332 reviews
Rating 2 - Terrible. 12 out of 332 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jedediah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room, good location, SUPER FRIENDLY STAFF!
Stayed 1 night in Jan 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Latasha was great. She helped us find the perfect room for my daughter’s birthday!
Stayed 1 night in Jan 2025

8/10 Good

Amy

Good buffet breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It is very reasonably priced and in a great location. The staff always goes above and beyond.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in May 2024

4/10 Poor

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great , but I am not a fan of their Saturday night dance club which can be heard all the way up to the 4th floor all night until 3am .
Stayed 3 nights in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Indigo was wonderful! Check in was easy, staff was friendly, and hotel is super clean. My room was spacious, decor was lovely. My daughter and I enjoyed breakfast in the cafe each morning. I would definitely stay again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Helpful staff.
Stayed 2 nights in Jul 2024

6/10 Okay

Donnyelle

Liked: Property conditions & facilities, room comfort
Family stay
The Hotel was REALLY NICE, however I felt it wasn’t enough staff The Room was clean all but the floors They needed sweeping and mopped The Restaurant ambiance and food EXCELLENT AGAIN, NOT ENOUGH STAFF
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!

10/10 Excellent

Jasmine

Liked: Staff & service, amenities, property conditions & facilities
The staff was exceptional, the location was AMAZING, the room was great. The hotel was incredibly clean, you can tell that the staff takes pride in their work. It was a fantastic experience, from end to end; there are a ton of indie restaurants and art galleries. We are looking forward to returning next weekend.
Stayed 1 night in Jul 2024

6/10 Okay

Mary

Disliked: Cleanliness
The floor was sticky and had spilled coffee stuck to the ground. The rug was worn. The curtain did not open because the mechanism was broken and the grout in the bathroom was filthy
Stayed 1 night in Oct 2024

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful!! My check in & out was so easy & everything with very clean. Definitely recommend!
Stayed 2 nights in May 2024

6/10 Okay

SANDRA

Disliked: Cleanliness, staff & service
Disappointing
We reserved a handicapped room. Did not get that. Offered to change it later but at this point it was only a stay for a day and a half. We were not given fresh towels nor was the coffe e maker working. The beds were very comfortable. The restaurant was very good and the staff very friendly. At the price of the room we expected better care of that. Would not recommend nor would I go back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is super cute & clean with a Great restaurant
Stayed 1 night in Apr 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always a great place to stay with a great restaurant located on the main floor.

6/10 Okay

Preet

Liked: Cleanliness, property conditions & facilities
The corridors were super noisy in late night/ early morning hours and I could not get a good night sleep on the two nights I was there. The coffee machine had dust all over and looked liked was not wiped clean in several days.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Great room and service!
Stayed 2 nights in Sep 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at the Indigo while attending an concert
Easy check in. We self parked at a public garage that was near by, approximately 50 yards away. Valet was typically available but they were tied up. My car cost $12 for overnight parking (versus $26 for valet at the same garage not including tip). The room was clean and the bed was comfortable. There was no refrigerator in the room and the ice machine was on another floor. Our room was typically quiet but doors opening and closing were audible. The staff was friendly. We went to a concert at the Ramkat, Ubered to the concert and walked back. The return walk took about 10 minutes.
Stayed 1 night in Oct 2024

10/10 Excellent

Vickie

Liked: Staff & service, amenities, property conditions & facilities
We have stayed at the Indigo several times. So easy to walk to venues and downtown restaurants. Also safe.
Stayed 1 night in Feb 2024

8/10 Good

Caitlin

Parking was very limited in the area and valet had to use street parking for enough spaces. There was some dust in the corners of the room. The valet link sent to my phone didn't allow me to order my car in the morning so I walked down at 6:05am, but they weren't around. I waited a few minutes and they returned for their regular hours of 6am-11pm. The stay was fine, but I wouldn't choose this hotel again since it wasn't the best overall experience, but maybe common for a downtown Winston-Salem hote.
Stayed 1 night in Oct 2024

6/10 Okay

Jesse

Liked: Cleanliness, staff & service
Great staff! Interesting lobby. Terribly thin walls and doors. Could hear everything and everyone on either side of my room and out in the hall.
Stayed 1 night in Apr 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Staff was friendly!
Stayed 1 night in Jun 2023

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very peaceful and lovely stay. Most interactions were delightful and hospitable. The front desk woman at check-in was such a kind, patient, and genuinely helpful person! But another young lady assisted our check-out gave off an 'annoyed retail associate' vibe. The 6th floor rooms were lovely with tall ceilings and modern fixtures. I personally did not like that housekeeping left the hallways messy while they worked. But the room was spotless and I really enjoyed how central and walkable WSNC's downtown area was.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff is always efficient and friendly. Many good restaurants but area can be sketchy after dark.
Stayed 1 night in Aug 2023