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Hilton Garden Inn Winston-Salem/Hanes Mall

3.0 star property
Hotel with free parking, near Hanes Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Winston-Salem/Hanes Mall

Exterior
Meeting facility
Lobby
Reception
42-inch LED TV with cable channels, TV, pay movies

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pet friendly
  • Gym
The price is AED 445
AED 503 total
includes taxes & fees
28 Dec - 29 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed, Accessible

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Select Comfort bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Select Comfort bed
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Select Comfort bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant

Springhill Suites by Marriott Winston-Salem Hanes Mall

Pool
Breakfast included
Pet friendly
Parking included
9.0 out of 10, Wonderful, (1001)
The price is AED 378
AED 428 total
includes taxes & fees
29 Dec - 30 Dec
Springhill Suites by Marriott Winston-Salem Hanes Mall

About the neighborhood

Map
1325 Creekshire Way, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 4 min drive - 3.2 km
  • Novant Health Forsyth Medical Center - 5 min drive - 4.9 km
  • Wake Forest University Baptist Medical Center - 8 min drive - 7.8 km
  • Benton Convention Center - 10 min drive - 10.7 km
  • Wake Forest University - 12 min drive - 11.4 km

Getting around

  • Piedmont Triad Intl. Airport (GSO) - 33 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Cookout - ‬13 min walk
  • ‪Sixty Six Pizzeria Grill and Bar - ‬3 min drive

About this property

Hilton Garden Inn Winston-Salem/Hanes Mall

Hotel near Hanes Mall
Located close to Novant Health Forsyth Medical Center, Hilton Garden Inn Winston-Salem/Hanes Mall provides dry cleaning/laundry services, a fireplace in the lobby, and an outdoor entertainment area. The on-site restaurant, Great American Grill, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and luggage storage
  • An elevator, ATM/banking services, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 112 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free internet and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, Select Comfort beds, and sofa beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, recycling, and refrigerators

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge), Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12.95 for adults and USD 9.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms - 3

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort bed
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LED TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 9.95 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall
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Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
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Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
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Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem

Frequently asked questions

Is Hilton Garden Inn Winston-Salem/Hanes Mall pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Winston-Salem/Hanes Mall?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Winston-Salem/Hanes Mall?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Hilton Garden Inn Winston-Salem/Hanes Mall?

Check-out is at 11 AM.

Where is Hilton Garden Inn Winston-Salem/Hanes Mall located?

Situated in the business district, this hotel is 1.9 mi (3 km) from Hanes Mall and 2.8 mi (4.5 km) from Novant Health Forsyth Medical Center. Wake Forest University Baptist Medical Center and Truist Stadium are also within 6 mi (10 km).

Hilton Garden Inn Winston-Salem/Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 388 out of 638 reviews" "
Rating 8 - Good. 148 out of 638 reviews" "
Rating 6 - Okay. 55 out of 638 reviews" "
Rating 4 - Poor. 25 out of 638 reviews" "
Rating 2 - Terrible. 22 out of 638 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2024

2/10 Terrible

Karina, Fayetteville

Traveled with family
Liked: Cleanliness, property conditions & facilities
Requested a pack n play since the morning of checking in and was told it would be ready at check in. When we arrived at the hotel, without our pack n play for my one year old since the hotel promised one, we were disappointed to hear that front desk didn’t even know they had them, had no idea if they had them. So we are left with no pack n play and a bad night of sleep with a one year old. Not the kind of night I expected.
Stayed 1 night in Nov 2024

10/10 Excellent

richard

Great place
Stayed 1 night in Nov 2024

10/10 Excellent

Roberta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and awesome staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and friendly. Beautiful area surrounded by department stores and restaurants. Nice gym to do workout. Enjoyed our stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynnette

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Convenient. Clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Liza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful! Would recommend this property to anyone staying in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

Jace

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and helpful. Nice rooms, clean, and spacious.
Stayed 2 nights in Sep 2024

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Mollie

Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property, staff and food arrangements.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel only complaint was the pool water was ice cold and the shower water took forever to get warm. Barry from the front desk needs training could not even print a receipt!!
Stayed 1 night in Aug 2024

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Little busy with construction
Stayed 2 nights in Jul 2024

8/10 Good

Nina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was centrally located to numerous shopping malls, restaurants, hospitals.Hotel was quiet, but don't plan on watching much tv. Very limited cable. Laundry facility was convenient. In hotel restaurant was a little pricey. But plenty of choices in the area . Overall would recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late night and early morning conversations from the guests in the room to our right was obnoxious, inconsiderate and inexcusable. We will likely never stay at a Hilton Garden Inn ever again.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph, Manteo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room at a reasonable price
Stayed 2 nights in Jul 2024

6/10 Okay

Jonathan

Had to check in 2hrs after check in time
Stayed 2 nights in Jul 2024

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and clean property. Staff was great. Only concern was the lack of parking.
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Jul 2024

2/10 Terrible

Irene

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do not recommend this hotel
My experience at this hotel was a horrible.Very unprofessional staff and never had my room cleaned for all three nights. Even when l requested for my room to be cleaned it was never cleaned. When l was checking out l complained at the front desk and the receptionist was just staring at me without any apologies. The hotel should do better. I will definitely not recommend this hotel to anyone
Stayed 3 nights in Jul 2024

2/10 Terrible

Bishop Marc

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024