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The Wilderness Hotel

3.0 star property
Riverfront hotel with a full-service spa and bars

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Wilderness Hotel

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Property grounds
Front of property
3 bars/lounges
Standard Family Double Room | Premium bedding, Select Comfort beds, desk, laptop workspace

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Room service
    Room service
  • Pool
    Pool
The price is AED 274
AED 318 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, Select Comfort beds, desk, laptop workspace

Honeymoon Suite

Highlights

Separate sitting area
Private indoor spa tub
Air conditioning
Flat-screen TV
Premium bedding
Select Comfort bed
Blackout drapes/curtains
2 bedrooms
  • 80 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Premium bedding, Select Comfort beds, desk, laptop workspace

Family Suite

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Select Comfort bed
Blackout drapes/curtains
Separate bedroom
Hair dryer
Separate bathtub and shower
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic King Rooms

Classic King Rooms | Premium bedding, Select Comfort beds, desk, laptop workspace

Classic King Rooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Select Comfort bed
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room

Room | Premium bedding, Select Comfort beds, desk, laptop workspace

Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Select Comfort bed
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room (King)

Standard Room (King) | Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room (King)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Select Comfort bed
Private bathroom
  • 28.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room (Classic Twin 13)

Classic Twin Room (Classic Twin 13) | Premium bedding, Select Comfort beds, desk, laptop workspace

Classic Twin Room (Classic Twin 13)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Select Comfort bed
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family Quad Twin Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Deluxe Family Quad Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Select Comfort bed
Premium bedding
Private bathroom
Hair dryer
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Family Quad King Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Deluxe Family Quad King Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Select Comfort bed
Premium bedding
Private bathroom
Hair dryer
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe King Rooms

Deluxe King Rooms | Premium bedding, Select Comfort beds, desk, laptop workspace

Deluxe King Rooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Select Comfort bed
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Family Bunk Bed Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Family Bunk Bed Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Select Comfort bed
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Classic Family Double

Classic Family Double | Premium bedding, Select Comfort beds, desk, laptop workspace

Classic Family Double

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Select Comfort bed
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Family Double Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Family Double Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Select Comfort bed
Premium bedding
Private bathroom
Hair dryer
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Family Suite

Luxury Family Suite | Premium bedding, Select Comfort beds, desk, laptop workspace

Luxury Family Suite

Highlights

Separate sitting area
Private indoor spa tub
Air conditioning
Flat-screen TV
Premium bedding
Select Comfort bed
Blackout drapes/curtains
2 bedrooms
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
George Road, Wilderness, Western Cape, 6560

What's nearby

  • Wilderness National Park - 3 min walk - 0.3 km
  • Wilderness Lagoon - 5 min walk - 0.4 km
  • Dolphin's Point - 2 min drive - 1.9 km
  • Map of Africa View Point - 9 min drive - 4.7 km
  • Victoria Bay Beach - 10 min drive - 9.1 km

Getting around

  • George (GRJ) - 19 min drive

Restaurants

  • ‪The Green Shed Coffee Roastery - ‬4 min walk
  • ‪The Girls - ‬4 min walk
  • ‪KFC - ‬12 min drive
  • ‪Checkers - ‬11 min drive
  • ‪Pomodoro - ‬3 min walk

About this property

The Wilderness Hotel

Family-friendly hotel by the river
Take advantage of a terrace, mini golf, and a coffee shop/cafe at The Wilderness Hotel. Active travelers can enjoy racquetball/squash at this hotel. Treat yourself to a body wrap, a sports massage, or a body treatment at Wilderness Hydro and Spa, the onsite spa. Be sure to enjoy garden views at the on-site restaurant. Guests can also expect to find a garden, a playground and an arcade/game room.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • 2 outdoor tennis courts, express check-out, and express check-in
  • Supervised childcare (surcharge), a porter/bellhop, and a front-desk safe
  • A 24-hour front desk, luggage storage, and coffee/tea in the lobby
Room features
All 155 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, childcare services, and electric kettles

Languages

Afrikaans, Dutch, English, French, Xhosa, Zulu

Property amenities

Parking and transportation

  • Free offsite parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator (on request)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator (on request)

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Facilities fee: ZAR 30 per person, per day and includes use of: sauna; spa; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 10 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Hotel Wilderness
Protea Wilderness Hotel
Wilderness Hotel Wilderness
Protea Hotel Wilderness
The Wilderness Hotel Hotel
The Wilderness Hotel Wilderness
The Wilderness Hotel Hotel Wilderness

Frequently asked questions

Does The Wilderness Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is The Wilderness Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Wilderness Hotel?

There is free parking nearby.

What time is check-in at The Wilderness Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Wilderness Hotel?

Check-out is at 11 AM.

Where is The Wilderness Hotel located?

This family-friendly Wilderness hotel is located in the historical district, within a 5-minute walk of Cape Floral Region Protected Areas, Milkwood Village Shopping Centre, and Wilderness Lagoon. Wilderness National Park and Garden Route National Park are also within 10 minutes.

The Wilderness Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 48 out of 178 reviews" "
Rating 8 - Good. 67 out of 178 reviews" "
Rating 6 - Okay. 46 out of 178 reviews" "
Rating 4 - Poor. 11 out of 178 reviews" "
Rating 2 - Terrible. 6 out of 178 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Stayed 2 nights in Sep 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
The search and booking I submitted was for Wilderness resort in Wisconsin United States. The “quick” response from this location, still hasn’t hapoened
Stayed 3 nights in Aug 2024

6/10 Okay

Michael

Traveled with family
Liked: Amenities
The rooms were a bit dated. The key cards stopped working and had to be reprogrammed every day which was annoying. My sister didn’t have hot water for 6 out of the 7 days we stayed and reception promised to resolve it but didn’t. My sister asked for her room not to be cleaned as she didn’t want her stuff being moved around but they cleaned 6 out of the 7 days even though they were reminded every day. Bit of a shame really that the promises made weren’t honoured
Stayed 6 nights in May 2024

6/10 Okay

Jan

Liked: Cleanliness
Wouldn’t recommend
Avoid if possible. Needs investment also staff training. A positive is that it’s a good location and has a pleasant pool
Stayed 4 nights in Jan 2024

6/10 Okay

Kathy

Stayed 3 nights in Feb 2024

10/10 Excellent

Jade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Mike

Stayed 1 night in Feb 2024

8/10 Good

Anthony, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities
Q
Stayed 1 night in Jan 2024

6/10 Okay

Garth

My business and I use this Hotel at least 2 - 3 nights a month. The Hotel is generally great and staff friendly except this time. It is unreal how one person can make such a difference, and will contribute to your business decisions going forward. I made the mistake of asking for 2 rooms to be processed through one transaction and the utter bad attitude and generally reprehensible behaviour received from Olivia at the front desk was a true reflection of an individual that should not be in Hospitality!!! Unfortunate that one individual can ruin an otherwise great experience and ensure no future business to the hotel.
Stayed 2 nights in Nov 2023

2/10 Terrible

Dean

Stayed 1 night in Nov 2023

6/10 Okay

Ghulam

Stayed 1 night in Jun 2023

8/10 Good

Rod

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent and common spaces are very smart and well-maintained. The room itself was a little tired and in need of some paint. In my aunt's room (103) the shower drain was blocked.
Stayed 1 night in May 2023

8/10 Good

Ashleigh

Stayed 2 nights in Apr 2023

10/10 Excellent

Elsa

Stayed 1 night in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
A Good choice
Although the hotel does need work, I found the hotel clean and comfortable. The room air conditioning was excellent as was the wifi, shower and bedding. They serve an excellent buffet breakfast.
Stayed 3 nights in Jan 2023

8/10 Good

Alan, New York

Traveled with partner
Old hotel that is a little outdated - no elevators - making moving luggage a challenge. There was a plant around the property that gave off a bad musty smell during this time of year. Noticed the smell in other areas around Wilderness, so it may have not been addressable. Breakfast was great, pool was nice. Wish it had a hot tub.
Stayed 2 nights in Jan 2023

2/10 Terrible

Daniella

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down, dirty hotel in need of an overhaul
The hotel is run down and dirty. We moved rooms due to the mould caked in our aircon. There cockroaches in the room. The general areas are filthy. We used to absolutely love this hotel it was under previous management. I cant see it going on for much longer without a serious revamp. The hotel needs a manager to better oversea how it is run. So disappointing. We will not be back
Stayed 5 nights in Jan 2023

6/10 Okay

Biplob

Traveled with family
Good
Stayed 2 nights in Dec 2022

4/10 Poor

Khalid

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very unhygienic & uncomfortable stay
Hi, this is more of a 2.5 star hotel, the pictures on the website are very deceiving. We had entered to a very old setting, check-in was quick, breakfast was decent however the rooms are very uncomfortable & unhygienic - we had found spiders & spider webs in the corner of the rooms, the rooms are also infested with ants, they attack any food stuff lying around. Very disappointed, don't think I will ever consider revisiting this hotel.
Stayed 1 night in Dec 2022

8/10 Good

Trevor

Liked: Staff & service, room comfort
Jewel needing tlc
This is a real jewel which needs a lot of Tox. Great location. Food was good excellent.
Stayed 2 nights in Dec 2022

8/10 Good

Tommy

Stayed 1 night in Oct 2022

6/10 Okay

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel has a reputation for giving out a hotel room that differs from the picture. Be aware.
Stayed 1 night in Sep 2022

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Just an over night stop
Stayed 1 night in Aug 2022

10/10 Excellent

Wilhelm

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Wilhelm

Stayed 1 night in May 2022