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"The staff are really friendly and helpful and made us feel very welcome. The room was spotlessly clean and very comfortable. Breakfast was excellent with an amazing selection of food. Hotel is in a very convenient location and we do enjoy our stays there."

"Beautifully presented hotel with great facilities, very clean and staff were really friendly and helpful. Excellent location only a short stroll into the city centre. "

"Very friendly staff"

"One of the best hotels for customer experience I've been to: the staff were helpful, polite and always greeted you with a smile. I had contacted them on booking and said it was a special occasion, and when we arrived there was a lovely card and treat waiting for us as a surprise, such a lovely touch. The reception staff were also fantastic at catching my random emails asking for little things to ensure a special surprise for my partner wasn't spoiled; they played along and it went off without a hitch. The Bentley experience was lovely. Only minor complaints were the room smelt a bit musty, but I think the ventilation for the bathroom wasn't as strong as it needs to be. And there was a lot of noise from the room above when they had a shower at 6am on a Sunday - it sounded like water trickling into our room. But if I'm visiting again will definitely stay again. Highly recommended "

"Great!"

"Very good hotel, clean and modern. Excellent location if travelling by train and only 20 minute walk into the centre of town "

"Our second stay here recently and, honestly, it's a superb hotel. The staff are well-trained and uniformly excellent, the rooms are beautiful, recently refurbed, with wonderful beds and gorgeous bathrooms. We can't fault it and look forward to our next visit."

"Lovely modern hotel and friendly staff especially Jenny on reception who went that extra mile for me even getting me a pair of slippers for the swimming area! Highly recommend this hotel."

"Great location! About a 5-10 minute walk to everything in Cambridge. The biggest pain is how bad the traffic is getting to the hotel and really only having the option for valet parking. But it was a wonderful stay. The staff was top notch as were all the facilities. Another guest had room service and left their tray in the hall for what seemed like a very long time. But other wise it was great!"