The staff were very friendly, the breakfast was also good, the evening entertainment was enjoyable, the bed was comfortable with nice sheets, the towels were fresh, however the shower was dirty, with hair in the plug trap, there was black mound underneath a bottle of liquid soap, the toilet cistern, was thick with dust, you could not drink the water, the property needs updating, the lift is very old and makes a horrendous noise when moving between floors, and keeps you awake at night.