Travelodge West Springfield

2.0 star property
Hotel in West Springfield with free breakfast and a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Room options

About the neighborhood

Map
437 Riverdale St,, WEST SPRINGFIELD, SPI, MA 01089

What's nearby

  • Big E - 10 min walk - 0.9 km
  • MassMutual Center - 6 min drive - 6.1 km
  • Baystate Medical Center - 6 min drive - 6.1 km
  • Eastern States Exposition - 6 min drive - 5.9 km
  • MGM Springfield - 6 min drive - 6.2 km

Getting around

  • Springfield Union Station - 10 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 22 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Wood-N-Tap - ‬2 min drive
  • ‪Puerto Rico Bakery - ‬5 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Wendy's - ‬4 min drive

About this property

Travelodge West Springfield

Hotel near MGM Springfield
Travelodge West Springfield provides free continental breakfast and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • RV/bus/truck parking and a 24-hour front desk
Room features
All guestrooms at Travelodge West Springfield include comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • TVs with cable channels
  • Coffee/tea makers, desks, and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Family friendly

  • Cribs/infant beds available

Guest services

  • 24-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds available

Bathroom

  • Hair dryer

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Travelodge Hotel West Springfield
Travelodge West Springfield
Travelodge West Springfield Hotel
Travelodge West Springfield Hotel
Travelodge West Springfield West Springfield
Travelodge West Springfield Hotel West Springfield

Frequently asked questions

Is Travelodge West Springfield pet-friendly?

No, pets are not allowed at this property.

How much is parking at Travelodge West Springfield?

Self parking is free at this property.

What time is check-in at Travelodge West Springfield?

Check-in begins at 3 PM.

What time is check-out at Travelodge West Springfield?

Check-out is at 11 AM.

Where is Travelodge West Springfield located?

Situated in West Springfield, this hotel is within a 15-minute walk of Connecticut River, Big E, and Q Pin 2's. Majestic Theatre and Josiah Day House are also within 1 mi (2 km).

Travelodge West Springfield Reviews

Reviews

6.4
Rating 10 - Excellent. 30 out of 224 reviews" "
Rating 8 - Good. 59 out of 224 reviews" "
Rating 6 - Okay. 70 out of 224 reviews" "
Rating 4 - Poor. 37 out of 224 reviews" "
Rating 2 - Terrible. 28 out of 224 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Santa Baby

Disappointed
This hotel is mediocre. We had to ask them to put out food and the breakfast consisted of coffee, juice, cereal, and a package of bagels. We will not be staying at this hotel again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay.
Price was not what was promised. No vending machine, or staff on hand. The staff wouldn't even take our dirty towels when we wanted them out of the room. The price was $36 more than what we expected. The woman at the front desk was inexperienced, and there wasn't a continental breakfast as promised online. I am VERY MAD. I will never again book through your site. I felt I was at Bates Motel. My boyfriend had to help pay for the hotel, and I want him refunded for this room. I paid a few dollars as well and would like a refund. I have never been in such a nightmare in all my life. Wouldn't be surprised if Travelodge ends up on Hotel Hell.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Angie, West Springfield,MA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FILTHY FILTHY FILTHY
A continental breakfast was supposed to be included. There was none....the lady at the desk told me this facility had new owners....breakfast is not included. I called for a wake up call the first evening of my stay....none was made to me so I almost over slept. The room was FILTHY...if I could include pictures here I would...carpet was filthy; the chair in the room looked like it had VOMIT on it. Even the telephone was filthy...I didn't want to touch it. I kept my shoes on most of the time because I didn't want my feet to touch the dirty carpet. I will NEVER stay at this motel again.

2/10 Terrible

Lori, Carver, MA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER AGAIN
We got to the hotel a little early, and there was no one at the desk in the reception area. We waited awhile, and finally a man came out and just stared at us. No hello, nothing. So, I said we had areservation and were wondering if we could check in early. He said "Check in is at 3", and left. okay.... so, we went to grab some lunch and came back at 3. Again, no one was at the desk. We made some noise, and the man came out and said "Last Name" and slid a form at me to fill out. He gave us ONE key (there were two of us), and said "Room 18". No directions, no thank you, nothing. So we went off in searh of the room. There were two men cleaning rooms when we got to our room, I use the term VERY loosely! We got into our room, and found the trash had not been emptied and there was a dirty towel hanging on the back of the bathroom door. There was a large stain on the carpet, (I asked my husband if he thought it looked like a blood stain, but we couldn't tell). The room itself was set up okay, but at that point, we were weary about sleeping on the sheets. we slept on our jackets on top of the covers. Thankfully, we only had one night to get through! We got up in the morning, went to head out and found no one at the desk again for check out. The door to the office was locked. With no other option or instructions, we returned to our room and left the key there. This was the WORST service I've ever had at any hotel. We will NEVER book here again!

4/10 Poor

OlympicFox

Deferred Maintenance
The room was basically OK, but clearly in need of maintenance. Issues included: grout in tub/shower, worn & battered moldings, toilet valve leaked so the toilet needed manual attention to shut off. While the water pressure in my room was more than adequate and plenty hot - I like a good hot shower - a friend in the adjacent room had issues with low water flow in the shower. Staff did fix his water flow problem the following day. Amenities varied & didn't match the advertisement: he had a microwave but I didn't. The sign out front said a Continental breakfast was included, but none was available. Ice. Our stay was after a snow storm. The snow wasd about 1 foot thick on the roof, which slid off into the parking lot as it melted. Fortunately, there were many vacancies so folks parked their cars away from the building and avoided damage. However, the melting snow drained to the area where the parking lot and walkway joined, resulting in a 2-4' wide area of incredibly slick ice. Extreme care was required to get to the parking lot. Staff did work on the ice some during the day with shovels, but it really needed some salt or sand. Bottom line? It was quiet and clean and the room rate was quite economical, so I'm not complaining.

4/10 Poor

djf, MA

Disliked: Cleanliness, property conditions & facilities, room comfort
overnight
Okay place nothing lavish but fairly reasonable price and location is what I needed.

6/10 Okay

medical doctor, mississauga ontario canada

Disliked: Staff & service
breakfast is non existent, morning clerk rude
i was told breakfast is served till 10 am by a very nice night lady. who gave me an upgraded nice room . arrived 9.50 for breakfast there was none by and told none will be served by a a very rude morning clerk who was looking for a fight and would do better as a bar bouncer. I asked If at least he can provide a coffee since I paid for a breakfast he reluctantly gave me some old reheated old coffee which was not drinkable. I would go there again if that person is fired but he may be the owner because I do not see a sane manager hiring him

4/10 Poor

David Hanna, Montreal

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Lousy breakfast although convenient location
While the location is convenient and the cleanliness good, the breakfast service is terrible. Other than cheap food with no variety, the owner removed everything a full half hour before the official time period indicated on the sign. He also was very belligerent about bringing anything out again (a three minute job in the end) and made the cheap breakfast even more unpleasant. Be forewarned! Forget about the "free" breakfast. You are just going for a room. I'll be changing motels next visit.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient to Big E Events
Convenient. Postage stamp soap. No tissues in room. Otherwise comfortable and front desk help very personable. Bathroom really small.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
went completely down hill from year before
first walked in smoke detector is beeping . went to office to see if he could fix it so he gave me batteries to fix. sofa had stains all over it . Tv did not work , under sofa had bottle caps and paper under it shower had used bars of soap in it . For the two nights I stayed there it was a party in the two rooms beside me which ended up in front of my door and window outside 1:00am in the morning than again at 3:00 am . Than when I left to check out no one came to desk so I could get a receipt . I would not recommend this motel to anyone nor I would be staying here ever again

6/10 Okay

Springfield hotel

Disliked: Cleanliness
Good for one night
My first room smelled horrible and I found out it was a smoking room. They switched my room without a problem but the second room didn't smell great. There was hair in the bathroom and a few towels were dirty but I didn't expect any better for the price. When I tried to check out at 6:30 am, there was no one at the front desk. This place is decent if you're traveling on a budget and just need to stay for one night. The area is a little sketchy.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

John, Newington, CT

Disliked: Cleanliness, property conditions & facilities
Bad Presentation!
I arrived to the Lodge around 3:45 pm and I went into a check in room that had no lights. Then a young man came out from the back and took my information and gave me a key card for room # 108. I went to room 108 and try to enter with the key card and it did not work! I tried for about 3 minutes to get the card to work" I went back to the check in room and the lights were on" and a young lady came from the back and I told her that the card did not work and a red light was flashing after I removed the card. She said that she will come out and try it her self! She did come out and found the same problem as I, That the key card did not work. She gave me another room card # 103. I had no problem using the key card at room # 103. However after I came back to my room around 10:45 pm and went to bed, I noticed something on the dressure moving, I turned on the light and I saw a big Roach" running back under the dressure. I removed all belongings off all dressures and place them on the bed with me. After getting up around 7:33 am I saw the same Roach" running on the same dressure. Shocking, Nasty" will never go to a Travelodge again! John

4/10 Poor

DBeckstrom, Hornell, NY

Disliked: Cleanliness, property conditions & facilities, room comfort
Older drive-up style motel. Very basic lodging.
Chose this hotel because of price and proximity to the "Big E'. The girl at the desk was very nice and was there promptly each time I went to the lobby. These are very basic rooms. Had to run hot water for several minutes before it got warm. Room was relatively clean although the bed spread was disgusting. It served the purpose but if I go back to the event next year I will likely try to do a bit better for accommodations.

2/10 Terrible

Michael, Charleston WV

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst motel I ever spent a night in.
This was the worst motel I think I ever stayed in, the first night was just Ok, I could hear noise outside all night and could hear people talking in the next room all night long and when I got in the shower the next morning it didn't take very long a few minutes to run out of hot water. II could deal with this, I don't require much sleep. But the next day was even worse, all he same thinks at night and I was awakened at 3:00 am in the morning the heat had went out sometime in the night and the temps were down in the 20's, I got out of the bed to go over to the front desk and let someone know about the heat, but everything was locked up and nobody could be found. I went back to room and was going to brush my teeth was to cold to get a shower and I didn't even have any warm water, much less any hot water. Needless to say I just left. I called them when I returned home and called them about the problem and the only thing I was told was they would get the problem fixed and then the person just hung up the phone. I thought I might get an adjustment on my bill. but they just hung up the phone.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay

6/10 Okay

maybull, New Bedford, MA

Liked: Room comfort
Close to highway a plus
The hotel did what I needed, be a overnight stop close to my final destination. The room was clean but a little musty; once I started up the HVAC it was fine. I could stay here again.

6/10 Okay

Grady, Virginia

Liked: Room comfort
Disliked: Cleanliness, staff & service
It was okay
I stayed for two nights. The first night we got there late and they did out us into a room fast. The next morning me and a friend were looking around. The cleaning was not the great. There were ashes on the ground by the kitchen area. Looked like water spot on the ceiling outside the shower. The main thing that bothered me was the day that we left me and my friend put all of our stuff on a corner. When we got back my bag which was on top had been opened. I did not notice anything missing though.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Economy hotel
Management changed in the last year and it seems services have been cut back and everything is run on a tight budget. The way to run yourself out of business.

8/10 Good

Matt, Vermont

Liked: Cleanliness, staff & service, room comfort
It is what it is..
One floor motel...park in front of your door. Minimalist breakfast. Room cleaned everyday. Basic. Low rate, low expectations, worked out well.

6/10 Okay

Harvey, GA

Liked: Staff & service
Inexpensive motel with a place to lay your head
Inexpensive motel with a place to lay your head. Close to Big E but no frills.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to work site
This hotel was nicer than expected. Much of the room was new