"Great spot for spending the night. Feels safe and family friendly. Close to theaters, restaurants and shopping. Single train from Heathrow airport. I did not give 5 stars for service because Zedwell never replied to messages (phone, and hotel.com) with regard to my late arrival."

"Simply a great hotel within walking distance of Parliament, Big Ben, etc. as well as bus and tube transportation. Staff was so friendly and accommodating from the front desk, concierge, bell stand, etc. Would definitely stay here again."

"Whenever I’m flying out of Heathrow T5, if I have to spend the night, I choose the Sofitel. You can walk to it without ever leaving the airport, the rooms are comfortable, the breakfast is good. And if I want to go into town for some adventure, transportation is close by."

"Staff were happy to help, my boys felt comfortable there and breakfast had all the options"

"This hotel is located right next to Heathrow so obviously expect everything to be at Airport style prices - I found many of the things quite inflated due to the location. If you have a car that you need to park, you need to park underneath the hotel and some of the spaces are pretty tight. Also, ..."