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The Ancient Gatehouse Hotel

3.0 star property
Pet-friendly guesthouse with a restaurant connected to a shopping center in Wells

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Photo gallery for The Ancient Gatehouse Hotel

View from property
Front of property
Front of property
Room | 1 bedroom, premium bedding, individually decorated
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is AED 340
AED 408 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

Single Room, 1 Twin Bed

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Portable fan
Premium bedding
Separate bedroom
  • Sleeps 1
  • 1 Twin Bed

Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Portable fan
Premium bedding
Separate bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Portable fan
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Portable fan
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Portable fan
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

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Front of property

White Hart Inn

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  • Free WiFi
  • Business services
  • Bar
8.0 out of 10, Very Good, (316)
The price is AED 271
AED 326 total
includes taxes & fees
24 Feb - 25 Feb
White Hart Inn

About the neighborhood

Map
20 Sadler Street, Wells, England, BA5 2SE

What's nearby

  • Wells Cathedral - 2 min walk
  • Vicar's Close - 4 min walk
  • Wells Bishop's Palace - 5 min walk
  • Wookey Hole Caves - 6 min drive
  • Glastonbury Tor - 13 min drive

Getting around

  • Frome Station - 27 min drive
  • Bristol International Airport (BRS) - 39 min drive

Restaurants

  • ‪Cathedral Green - ‬1 min walk
  • ‪The Quarter Jack - ‬7 min walk
  • ‪Fosso Lounge - ‬3 min walk
  • ‪Flapjackery - ‬1 min walk
  • ‪Coffee#1 - ‬3 min walk

About this property

The Ancient Gatehouse Hotel

Guesthouse connected to a shopping center
A terrace, a garden, and a restaurant are just a few of the amenities provided at The Ancient Gatehouse Hotel. In addition to a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), express check-out, and multilingual staff
  • A front-desk safe and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding, in addition to thoughtful touches like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Heating and portable fans
  • 8 bathrooms with free toiletries and hair dryers
  • 18-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 328 ft
  • Street parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–9:30 AM on weekends: GBP 15.00 for adults and GBP 15.00 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Rugantino

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan
  • Premium bedding

Bathroom

  • 8 bathrooms
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 18-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 24
Express check-out available

Special check-in instructions

The front desk is open Thursday - Monday (8:00 AM - 10:00 PM) and Tuesday - Wednesday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 for adults and GBP 15.00 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 24 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Ancient Gatehouse Hotel Wells
Ancient Gatehouse Hotel
Ancient Gatehouse Wells
Ancient Gatehouse
The Ancient Gatehouse
The Ancient Gatehouse Wells
The Ancient Gatehouse Hotel Wells
The Ancient Gatehouse Hotel Guesthouse
The Ancient Gatehouse Hotel Guesthouse Wells

Frequently asked questions

Is The Ancient Gatehouse Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much is parking at The Ancient Gatehouse Hotel?

There is free parking nearby.

What time is check-in at The Ancient Gatehouse Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at The Ancient Gatehouse Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 24 (subject to availability).

Where is The Ancient Gatehouse Hotel located?

Located in the heart of Wells, this guesthouse is steps from Wells & Mendip Museum and Wells Cathedral. Vicar's Close and Ebbor Gorge are also within 5 minutes.

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The Ancient Gatehouse Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 152 reviews
Rating 8 - Good. 46 out of 152 reviews
Rating 6 - Okay. 11 out of 152 reviews
Rating 4 - Poor. 7 out of 152 reviews
Rating 2 - Terrible. 2 out of 152 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The restaurant was great and such an interesting building.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully located in this historic city
Stayed 1 night in Sep 2024

10/10 Excellent

Tiffany M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the staff great and the restaurant amazing. Can’t wait to come back!
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great nights stay
We had a wonderful nights stay. The location is perfect for visiting Wells and backs onto the Cathedral green. The bed was very comfortable, a bit high maybe but such a good nights sleep. Can’t comment on the food as the restaurant was not open the night of our visit.
Stayed 1 night in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully friendly staff. Great location just steps away from the cathedral.
Stayed 1 night in Jul 2024

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem of a hotel. Narrow and steep staircases so probably not ideal for people with mobility issues but it really is beautiful. I stayed in room 4, small and pretty with the most amazing view of the cathedral. Central location, comfortable and clean and excellent value for money.
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located Hotel
Small but very smart and well furnished ensuit single room with excellent views across the Green to the Cathedral. Very centrally situated.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute stunning property, Unique and Ancient, Clean and quiet great position for all Wells has to offer
Stayed 1 night in May 2024

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ancient Gatehouse Hotel
We stayed in Wells to visit friends, the room was comfortable but small due to the age of the property that is understandable. The view from the room was superb
Stayed 2 nights in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a View
Fantastic location with our room having a clear view of the wonderful Wells cathedral.
Stayed 3 nights in May 2024

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opted for a double room and shower but decided to go for a bath and was shown a beautiful room in the tower and took it ! Staff were very helpful and the food was delicious and beautifully presented
Stayed 1 night in Jul 2024

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect small central place to stay
I rarely do reviews but what a gem of a place.
Stayed 1 night in Jan 2024

10/10 Excellent

georgiana

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very very helpful and friendly. My traveling companion developed a medical emergency and they facilitated everything. My complaint is with Expedia it is very unusable in the UK I had to call home to get family to cancel reservations etc. etc. I would highly suggest you make The ability to contact you more more easily
Stayed 1 night in Oct 2024

6/10 Okay

Sharon

The rooms were tired looking but bathrooms renovated and nice. Afternoon and evening staff were great but morning staff rude. restaurant on site fabulous No parking and off site parking very hard to find and long walk with cases. I would not recommend staying there
Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Liked: Staff & service, property conditions & facilities, room comfort
I heart Italy
Pretty pink room; stunning four poster; fab bedding; comfy bed; decent bathroom; super central location; quiet enough at night; cool decor. Only suggestions: glad for extra throw but it showed use by a dog and edges of room and around furniture bottoms needs cleaning. Otherwise very clean. FAB FOOD/RESTAURANT!!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Lovely old building with a fantastic view of the cathedral. Handy over night parking by the green. Staff were very friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Valerie

Liked: Property conditions & facilities
Character property
Character property, loved the antique 4 poster bed. So comfy. En-suite very clean with good products. We dined in the restaurant in the evening and meal was excellent and so was breakfast. Staff really friendly and helpful.
Stayed 1 night in May 2024

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay …..love how old the building is and the quirkiness of it. Also the Beautiful view of the Cathedral from our room !
Stayed 2 nights in Jul 2023

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning views of the cathedral. Food and service was incredible
Stayed 2 nights in Sep 2023

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great breakfast! The only comment I would make is to recommend where to park in Wells on the website, as I couldn't see a recommendation for this. We will be staying again!
Stayed 1 night in Dec 2023

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay...too brief
Beautiful, characterful hotel: Tastefully decorated; comfortable; amazing view of the cathedral, ( was there for memorial to a dear friend); fantastic, thoughtful, helpful service, especially from Nicky in reception! wish I could have stayed , much longer...
Stayed 1 night in Feb 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice one night stay in the beautiful little city of Wells. The Ancient Gatehouse is lovely and quirky as it's such an old building. Amazing views across the green to the Cathedral. Staff very helpful and welcoming. There's an Italian restaurant on the ground floor, but there was no noise drifting up to our room.
Stayed 1 night in Mar 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful spot to enjoy Wells. The cathedral is across the green space in front of the hotel. The food in the restaurant excellent. The stairs to the room may be steep but worth it.
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking the Cathedral. Very friendly and helpful staff. Our large room had an antique 4 post bed with beautiful wood carvings. We chose to dine at the hotel’s restaurant and we’re not disappointed. Great Italian food and great service, again overlooking the cathedral.
Stayed 1 night in Sep 2023