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James Cook Hotel Grand Chancellor

4.5 star property
Luxury Wellington hotel in Wellington CBD with 2 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for James Cook Hotel Grand Chancellor

View from room
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Executive Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board
2 bars/lounges

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
The price is AED 288
AED 331 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite

Living area

Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbor View

Junior Studio Suite, Harbor View | Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Studio Suite, Harbor View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LED TV
  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Studio, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Sofa bed - single
  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Terrace Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Terrace Room

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Twin Room

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Mini-fridge
LED TV
Pillow menu
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Wellington

Free WiFi
Restaurant
Air conditioning
Gym
8.6 out of 10, Excellent, (1006)
The price is AED 244
AED 281 total
includes taxes & fees
12 Jan - 13 January 2025
Novotel Wellington

About the neighborhood

Map
147 The Terrace, Wellington, 6011

What's nearby

  • Wellington Central Business District - 1 min walk
  • Cuba Street Mall - 12 min walk
  • Te Papa - 14 min walk
  • Courtenay Place - 16 min walk
  • Sky Stadium - 3 min drive

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Lazy Juan - ‬1 min walk
  • ‪Thunderbird Cafe - ‬8 min walk
  • ‪Boulcott Street Bistro - ‬2 min walk
  • ‪Collective Coffee Shop - ‬2 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury eco-certified hotel near Te Papa
Located close to Carter Observatory and Botanic Gardens, James Cook Hotel Grand Chancellor provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. Be sure to enjoy breakfast, dinner, and light fare at the two on-site restaurants. In addition to a gym and a conference center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and babysitting (surcharge)
  • Wedding services, smoke-free premises, and a banquet hall
  • Concierge services, a front-desk safe, and luggage storage
  • Guest reviews give top marks for the breakfast, convenient parking, and central location
Room features
All 269 rooms have comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, mini fridges, and childcare services

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (NZD 30.00 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: NZD 35 for adults and NZD 17.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Whitbys Restaurant
  • Sojourn Cafe and Bar

Things to do

  • Fitness center

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms - 8

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Is James Cook Hotel Grand Chancellor pet-friendly?

No, only service animals are welcome at the property.

How much is parking at James Cook Hotel Grand Chancellor?

Self parking is available for NZD 30.00 per night.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at James Cook Hotel Grand Chancellor?

Check-out is at 11 AM.

Where is James Cook Hotel Grand Chancellor located?

This family-friendly Wellington hotel is located near the airport, within a 15-minute walk of Botanic Gardens, St Paul's Cathedral, and Carter Observatory. Te Papa and Old St Paul's are also within 15 minutes. Wellington Station is 10 minutes by foot.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 591 out of 1244 reviews" "
Rating 8 - Good. 429 out of 1244 reviews" "
Rating 6 - Okay. 133 out of 1244 reviews" "
Rating 4 - Poor. 57 out of 1244 reviews" "
Rating 2 - Terrible. 34 out of 1244 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Stayed 2 nights in Nov 2024

4/10 Poor

A.

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

TANYA

Business traveler
Liked: Cleanliness, property conditions & facilities
Very convenient location and spacious modern room.
Stayed 1 night in Dec 2024

8/10 Good

Katie

Liked: Staff & service, property conditions & facilities
It was nice
Stayed 1 night in Dec 2024

10/10 Excellent

Destiny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to crash for the night :)
Stayed 1 night in Dec 2024

10/10 Excellent

Arun

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was great.no complaints at all
Stayed 2 nights in Dec 2024

4/10 Poor

Thomas

Stayed 1 night in Nov 2024

8/10 Good

Katherine

Liked: Cleanliness
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all superb. The proximity to Lambert Quay was excellent and the room was spacious and clean.
Stayed 3 nights in Dec 2024

8/10 Good

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

8/10 Good

Deanna

Stayed 3 nights in Nov 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and will definitely recommend to family and friends.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Very convenient to Wellington City and Whitbys restaurant. Good sized room. Clean. Having plates, ability to wash cups would have been useful.
Stayed 1 night in Dec 2024

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tania

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay, amazing room and service was brilliant.
Stayed 3 nights in Nov 2024

4/10 Poor

Mahi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Check-in staff wasn’t helpful. 2. Carpet in the room was quite old and dirty. 14th floor ambiance was outdated. 3. Made a big issue about parking, in and out privileges. Very inconvenient. 4. Since I had to leave early in the morning to catch ferry, staff had imposed restrictions on breakfast, forced me into take-away breakfast only option instead of full buffet breakfast. The box contained just fruits and juice. As promised, did not give any credit for parking.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient.
Stayed 2 nights in Nov 2024

8/10 Good

Baladitya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but very expensive, expedia did not mention about refurbished and non refurbished option while booking and on that day i had to pay extra fir completely remodelled room
Stayed 1 night in Nov 2024

10/10 Excellent

Tania

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location, easy self service parking in the CBD, comfortable and clean rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Paw Chu

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very nice
Stayed 1 night in Nov 2024

8/10 Good

Iris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to access hotel on arrival as so many taxis so ended up not getting into hotel carpark and then paying extra for parking! Some staff not as friendly or professional as I would expect from any hotel.
Stayed 1 night in Nov 2024

8/10 Good

Madelaine

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Joson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but is a good one and convenient
Stayed 1 night in Nov 2024