Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our rental experience started out very badly with our arrival at the address provided for the condo location, but no indication of the name of the rental which was needed to identify it. We finally found a person who does some maintenance and was able to direct us to the location of the property. The door was already open, which was fortunate since the keys we'd been provided did not work. We found the property to be very dusty and dirty looking in many areas. Other problems were no lock on the bathroom, owner's personal items in drawers and closets, a non-working outlet covered with duct-tape which allowed for only one working small lamp to light one bedroom (no other lighting). The doorknob in the same bedroom was crudely repaired to require much force to open and close. The kitchen area had inadequate lighting making it very difficult to wash dishes properly in the evenings. Some of the furniture pieces were very dated and had some damage. Children's pictures were left on a bedroom door. It didn't feel like the property was prepared for rentals. We were also disappointed that the picture provided didn't show the unit in front of the property, which led us to believe it was a more private location. On the positive side, the sitting area was comfortable and there was a nice patio with rocker, umbrellas, and eating table outside. The beach was very easy to access. We arrived Sat evening and sent an e-mail with our concerns to the realty company on Sunday. We were responded to via e-mail and personal call late Sunday and Monday. The reality company (Victoria and Brooks, Oceanview Realty) responded with much concern which we appreciated. They had cleaners come in on Wed morning to do a good cleaning which made us feel more comfortable. Unfortunately it was midweek of our 7 night stay before we felt we could begin to relax and enjoy our stay. The realty company checked in with us during the week and I'm sure future stays in this property will be much imp