2/10 Terrible
Christopher, Poulsbo
31 December 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at 50 hotels and I really don’t like to complain but this place was a rough test of patience. The person who called himself the “Night manager” was just a weird, disgruntled dude who talked trash about Expedia and tried to turn me and another random customer away on the day before Christmas Eve because we booked through Expedia. He called them fly by night. The other customer just ended up leaving even though he booked his room 5 days prior but I went through the whole debacle which included an inordinate amount of personal opinions and TMI mixed with some “hills have eyes” harassment and ridicule which took over an hour before I finally got a room key even though nobody else was there except the guy who took his business elsewhere.
Room smelled like smoke and feet and had stains on the carpet everywhere. Bed was made poorly and it looked like the house keeping lady was tweaking hard. Shower had low pressure and leaked out the bathtub faucet and there were finger prints on all the mirrors. Location was great other than transients living in the parking area. I’d highly recommend somewhere else if you want a hassle-free experience that feels safe and clean.
Christopher
Stayed 1 night in Dec 2024