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"The hotel is in a great location close to everything. Somewhat off the beaten track but the proximity to everything is excellant. Upon check in Staff Reception Lucas was amazing went above and beyond in helping answer questions on some of the sites to see, and transportation. I was misled by google searches in regards to transport as what they said was available was not. Lucas went out of his way to help me navigate some of my challenges. Very professional and helpful. "

"Guest service was great. At check in we were walked to our room and showed how the lights work, fridge, coffee and 2 bottles of free water. We chose this hotel because it was close to the War museum and downtown. This hotel was connected to small grocery store and gas station which was nice and parking was free. "

"Lovely place, friendly staff and excellent food!"

"Staff was very helpful, hotel was lovely, the swimming pool and spa was great. The town was very safe and friendly and railway station was only a short walk where you can get a free train to Luxembourg city etc."

"The staff is exceptionally friendly and helpful. The breakfast offered is incredibly versatile, with everything being freshly made. This is undoubtedly one of my top choices."

"Couldn’t use thermal pool because it was very expensive to use"

"Excellent hotel. Clean, comfortable room with wonderful front desk staff. Easy parking and fabulous breakfast options. Wouldn’t hesitate to stay there again when in the area. "

"Modern and very clean. Great stay right in the heart of Bastogne"

"Lovely setting, nice rooms. Staff in the restaurant was rude when we asked if we could just have dessert. No access to coffee in the room - not even hot water."