8/10 Good
Janet
Traveled with partner
16 January 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the hotel as it is near Bewl water where our son was test-driving a new hovercraft for HoverAid. It was very convenient and we had a lovely room facing the golf course. W enjoyed our swim in the pool although sadly the floor in the tiny changing area was very wet and dirty - more matting is needed to allow you to walk over wet areas. Breakfasts were good, especially the full English, with plentof fruit , yoghurt etc in addition. The pancake with maple syrup was a pile of American panckes not a thin English one that was expecting. Food in the Orangery was ok though I ordered a Chicken burger advertised as with gherkins, beef tomato and lettuce which I thought would be served on the side - when it came the gherkin was three slices of one gherkin, so thin you could see through them, and one thin slice of tomato all crammed under the burger. The bacon on top was hard as was the cheese. My husband had fish and chips which was quite small although the chunky chips were lovely. I saw another serving the next night and that fish looked much better and bigger so it's the luck of the draw. Overall we enjoyed our stay and were very comfortable. The hotel is lovely but just needs a little TLC to make it really smart.
Janet
Stayed 2 nights in Jan 2025