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"I've used this hotel many times for more than one week at a time, but they never greet me such as "Welcome back!" or "Thank you for using the hotel always." They are always too business like. I hope they are a bit more friendly. The hotel is very comfortable to stay though!"

"Perhaps be more flexible on check in time. It was drizzling n cold. We arrived at 14.10 but were not able to chk in as the staff said the room was not ready. Otherwise everything was perfect n highly recommend"

"We had a lovely stay! The dinner and breakfast were really good! The owner is super nice, the place is very clean and comfortable. The area is beautiful and quiet."

"The staff at this property and surrounding businesses were all extremely helpful! We were first time travelers to Japan with very little Japanese comprehension and the staff were able to communicate well in English. The traditional breakfast and dinner were both very delicious and you can tell the chef and wait staff all enjoy their work very much. Our waitress was extremely understanding of us not being used to the cuisine and was extremely helpful if explaining dishes and the order of things around the hotel. The hot spring outdoor and indoor baths were all very clean and relaxing. The night sky was beautiful from the outdoor rock bath. I can without a shadow of a doubt recommend this location to anyone looking for a more authentic experience of traditional Japan as long as you’re up for a commute through the beautiful countryside and the mountains!!"

"Lovely hotel and onsen with wonderful food! The onsen area was beautiful. We would definitely stay here again."

"The dinner and breakfast are just delicious "