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The Founders Inn and Spa, Tapestry Collection by Hilton

4.0 star property
Suburban hotel with a full-service spa and a fitness center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Founders Inn and Spa, Tapestry Collection by Hilton

Lobby
Exterior
Breakfast, lunch, dinner served; American cuisine, alfresco dining
Indoor pool, seasonal outdoor pool, sun loungers
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
The price is AED 403
AED 471 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Governors)

Suite, 2 Queen Beds (Governors) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Queen Beds (Governors)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Corner

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace

Suite, 1 King Bed, Fireplace | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Fireplace

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Jetted Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed, Accessible, Bathtub (Mobility) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Jetted Tub

Room, 2 Queen Beds, Jetted Tub | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Jetted Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace (Accessible Bathtub)

Room, 1 King Bed, Accessible, Fireplace (Accessible Bathtub) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible, Fireplace (Accessible Bathtub)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
5641 Indian River Rd, Virginia Beach, VA, 23464

What's nearby

  • Regent University - 1 min walk
  • Greenbrier Mall - 8 min drive
  • Virginia Beach Town Center - 10 min drive
  • Veterans United Home Loans Amphitheater at Virginia Beach - 10 min drive
  • Virginia Beach Sportsplex - 11 min drive

Getting around

  • Newtown Road Station - 6 min drive
  • Norfolk Station - 10 min drive
  • Norfolk Intl. Airport (ORF) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Outback Steakhouse - ‬2 min drive
  • ‪Starbucks - ‬19 min walk
  • ‪Panera Bread - ‬2 min drive
  • ‪Cookout - ‬5 min walk

About this property

The Founders Inn and Spa, Tapestry Collection by Hilton

Family-friendly hotel near Regent University
Located close to Greenbrier Mall, The Founders Inn and Spa, Tapestry Collection by Hilton provides a grocery/convenience store, a terrace, and a garden. Indulge in a hot stone massage, reflexology, and a facial at Flowering Almond Spa, the onsite spa. The on-site American cuisine restaurant, Swan Terrace Restaurant, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a playground and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with a waterslide and sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, a banquet hall, and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 240 individually furnished rooms have comforts such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with hydromassage showers and designer toiletries
  • 55-inch HDTVs with Netflix, streaming services, and premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 17.95 for adults and USD 8.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Swan Terrace Restaurant

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (25000 square feet of space)
  • Meeting rooms - 18

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
2 total pets
An off-leash area is available

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.95 for adults and USD 8.95 for children
  • Airport shuttle fee: USD 14.00 per person (one-way)
  • Airport shuttle fee per child: USD 14.00 (one-way)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 27 to September 05
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa tub, and guests under 12 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Founders Inn
Founders Inn Virginia Beach
Founders Virginia Beach
Founders Hotel Virginia Beach
The Founders Hotel Virginia Beach
Founders Inn Tapestry Collection Hilton Virginia Beach
Founders Tapestry Collection Hilton Virginia Beach
The Founders Inn and Spa, Tapestry Collection by Hilton Hotel

Frequently asked questions

Does The Founders Inn and Spa, Tapestry Collection by Hilton have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is The Founders Inn and Spa, Tapestry Collection by Hilton pet-friendly?

Yes, The Founders Inn and Spa, Tapestry Collection by Hilton allows pets (limit 2 total). There's a deposit of USD 75 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Founders Inn and Spa, Tapestry Collection by Hilton?

Self parking is free at this property.

What time is check-in at The Founders Inn and Spa, Tapestry Collection by Hilton?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Founders Inn and Spa, Tapestry Collection by Hilton?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does The Founders Inn and Spa, Tapestry Collection by Hilton provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of USD 14.00 per person applies.

Where is The Founders Inn and Spa, Tapestry Collection by Hilton located?

This family-friendly Virginia Beach hotel is located near the airport, steps from Regent University, and within 9 mi (15 km) of Greenbrier Mall and Virginia Beach Sportsplex. Veterans United Home Loans Amphitheater at Virginia Beach is 7.3 mi (11.7 km) away.

The Founders Inn and Spa, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 514 out of 1004 reviews" "
Rating 8 - Good. 251 out of 1004 reviews" "
Rating 6 - Okay. 118 out of 1004 reviews" "
Rating 4 - Poor. 71 out of 1004 reviews" "
Rating 2 - Terrible. 50 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clyde

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully decorated for Christmas! Beds so comfortable and so nice to actually have maid service daily. If we had to be in a hotel on Christmas, I’m glad I was here
Stayed 3 nights in Dec 2024

10/10 Excellent

Emily

Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Dec 2024

6/10 Okay

Vern

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facilities and delicious dining. Was very enjoyable. I was, however, surprised to see/hear so many dogs in the York Building. For the most part, was OK, but some were barking for a long time Thursday, Friday morning. This was disruptive and unprofessional. In my opinion people traveling with pets should not book at public hotels so as not to annoy other guests.
Stayed 2 nights in Nov 2024

8/10 Good

C M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to to I64 and lots of places to eat
Stayed 1 night in Nov 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very clean!
Stayed 1 night in Nov 2024

10/10 Excellent

Krista

Stayed 3 nights in Oct 2024

4/10 Poor

Damas

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Setting nice. Property not maintained
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property grounds were very nice. Room was clean with comfy beds and great pillows. Bathroom was neat and clean. Would definitely stay again.
Stayed 1 night in Aug 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bad phone service
Stayed 3 nights in Oct 2024

8/10 Good

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was no electrical outlet in the bathroom....just at the separate sink, where one is used for the mirror. Our entry door was so jammed, we had to "kick" the door in to get into our room
Stayed 2 nights in Sep 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and property
Stayed 4 nights in Sep 2024

8/10 Good

LISA

Liked: Cleanliness
Disliked: Staff & service
Upon arriving and checking in there was loud saws and machinery in the lobby !! Horrible . The lady at front desk check I. Said she was knew and it appear she did not know what to do ! She took forever all the while the loud saws were running . Then in the middle of checking us in said she had to take care of something emergent ! Meanwhile another couple arrived to check in behind us . The female attendant gave us wrong directions to our room, said she needed a credit card to hold $25 day to hold money and never did that - so l then called us to ask us to come back to do that ! What a mess ! All so unprofessional! That night when we came back from visiting family we couldn’t find our room and when after awhile my husband did find the room, the door wouldn’t open !!!!! We had to go back to the front check in desk — there we were told we’d have to hit the door with our full weight shoulder first to force door open because they were sticking from the humidity! What the ???? Virginia Beach has been humid all summer into and through September ! They sent an “engineer over to fix door “ that night - we were exhausted from a day of travel and family and wanted to go to bed. The Engineer said he would come back in the morning to sand the door down. He never came in the morning or the whole day . When we left for morning we had to kick the bottom of the inside door to get it to open and ram it with our shoulders to get it to bridge and open when we came back !
Stayed 2 nights in Sep 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful property lovely staff.
Stayed 3 nights in Sep 2024

8/10 Good

Mi Gyeong

Stayed 2 nights in Aug 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was the room was on the third floor and had a small window looking at the side of the building. There seemed to be plenty of rooms available so not sure we were given this one.
Stayed 2 nights in Sep 2024

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Quiet and good for with great service. Corner room was worth a few extra dollars for the abundant space.
Stayed 2 nights in Sep 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were comfortable for my 86 years young mother and my younger sister. Easy access to the building with peace and quiet from the nearby highway.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Decent stay
The hotel needs repairs in the hallwsys. There was a leak in the hallway and walls need to be painted. The bathroom and room was nice and the bed was extremely comfortable. One door handle was broken but it was repaired the next day. The garden and lake views at night were great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Nice clean room and the Swan Terrace Restaurant has a delicious breakfast buffet. We had a lovely stay to celebrate our 11th Wedding Anniversary.
Stayed 2 nights in Sep 2024