Hilton Vacation Club Oceanaire Virginia Beach

3.5 star property
On beach with outdoor pool, near Neptune Statue

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Vacation Club Oceanaire Virginia Beach

On the beach
In-room safe, desk, laptop workspace, iron/ironing board
1 BEDROOM OCEAN VIEW KING SUITE W/SOFABED | Living area | 42-inch flat-screen TV with cable channels, TV
View from room
Indoor pool, outdoor pool, open 8:00 AM to 11:00 PM, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
  • Pool
  • Air conditioning
The price is AED 340
AED 512 total
includes taxes & fees
6 Feb - 7 Feb

Room options

Available filters for rooms
Showing 28 of 28 rooms

1 BEDROOM OCEAN FRONT QUEEN SUITE PLUS

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

1 BEDROOM OCEAN FRONT 1 QN ACC TUB

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

1 BEDROOM OCEAN FRONT QUEEN SUITE

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

Studio Partial Ocean View 2 Dbls

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

STUDIO PARTIAL OCEAN VW 2 DOUBLES KITCHENETTE

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

3 BEDROOM OCEAN FRONT 1 KG 1 QN 2 DBLS SUITE

Highlights

Balcony
Air conditioning
Flat-screen TV
3 bedrooms
3 bathrooms
Hair dryer
Shower/tub combination
Private bathroom
  • 137 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed

Studio Premier Partial Ocean View 2 Doubles

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

STUDIO OCEAN VIEW 2 DOUBLES

Highlights

Balcony
Air conditioning
Flat-screen TV
Detached private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

2 BEDROOM OCEAN VIEW 1 KG 2 DBLS SUITE

Highlights

Balcony
Air conditioning
Flat-screen TV
2 bedrooms
2 bathrooms
Hair dryer
Shower/tub combination
Private bathroom
  • 91 sq m
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed and 1 Queen Sofa Bed OR 2 Double Beds

2 BEDROOM OCEAN FRONT 1 QN 2 DBLS SUITE

Highlights

Balcony
Air conditioning
Flat-screen TV
2 bedrooms
2 bathrooms
Hair dryer
Shower/tub combination
Private bathroom
  • 104 sq m
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 1 Queen Sofa Bed OR 2 Double Beds

STUDIO OCEAN FRONT 2 DOUBLES

Highlights

Balcony
Air conditioning
Flat-screen TV
Detached private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Studio Premier Ocean Front 2 Doubles

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Studio Partial Ocean VW 2 Doubles 19th Floor

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

2 BEDROOM OCEAN FRONT 1 QN 2 DBLS SUITE PLUS

Highlights

Balcony
Air conditioning
Flat-screen TV
2 bedrooms
2 bathrooms
Hair dryer
Shower/tub combination
Private bathroom
  • 91 sq m
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

Studio Corner Ocean Front 2 Doubles

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Partial Ocean View

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

STUDIO PARTIAL OCEAN VIEW 2 DOUBLES

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • 32 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

3 BDRM OCEAN FRONT PENTHOUSE 1KG 1 QN 2 DBLS

Highlights

Balcony
Air conditioning
Flat-screen TV
3 bedrooms
3 bathrooms
Hair dryer
Shower/tub combination
Private bathroom
  • 140 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 1 Queen Sofa Bed, 1 Queen Bed and 2 Double Beds

2 Bdrm Ocean Front Suite 1kg 1qn W/lg Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
2 bedrooms
2 bathrooms
Hair dryer
Shower/tub combination
Private bathroom
  • 91 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

2 BDRM OCEAN FRONT 2 KINGS ACC ROLL IN SHOWER

Highlights

Balcony
Air conditioning
Flat-screen TV
2 bedrooms
2 bathrooms
Hair dryer
Shower/tub combination
Private bathroom
  • 108 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

2 Bdrm Ocean Front 2 Kg Suite W/sofabed

Highlights

Balcony
Air conditioning
Flat-screen TV
2 bedrooms
2 bathrooms
Hair dryer
Shower/tub combination
Private bathroom
  • 108 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

1 BDRM PARTIAL OCEAN VIEW KING SUITE ACC TUB

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

1 BDRM PARTIAL OCEAN VIEW QN ACC ROLL IN SHWR

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Sofa Bed

1 BDRM PARTIAL OCN VW KING HEARING ACCESS

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

1 BEDROOM PARTIAL OCEAN VIEW KING SUITE

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

1 BDRM PARTIAL OCEAN VIEW KG ACC ROLL-IN SHWR

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed OR 1 Queen Sofa Bed

1 BDRM OCEAN VW KING HEARING ACCESSIBLE

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Microwave
Coffee/tea maker
  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

1 BEDROOM OCEAN VIEW KING SUITE W/SOFABED

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Map
3421 Atlantic Ave, Virginia Beach, VA, 23451

What's nearby

  • Virginia Beach Boardwalk - 1 min walk
  • Neptune's Park - 3 min walk
  • Neptune Statue - 3 min walk
  • Virginia Beach Fishing Pier - 3 min drive
  • Virginia Beach Convention Center - 4 min drive

Getting around

  • Virginia Beach Station - 2 min drive
  • Norfolk Intl. Airport (ORF) - 23 min drive

Restaurants

  • ‪Catch 31 - ‬4 min walk
  • ‪Mellow Mushroom - ‬4 min walk
  • ‪Murphy S Grand Ir - ‬6 min walk
  • ‪Ray Ray's at the Mayflower - ‬2 min walk
  • ‪Pocahontas Pancake House - ‬2 min walk

About this property

Hilton Vacation Club Oceanaire Virginia Beach

Hotel near Virginia Beach Boardwalk
Located close to Neptune Statue, Hilton Vacation Club Oceanaire Virginia Beach provides a poolside bar, a terrace, and an arcade/game room. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sun loungers
  • Access to a nearby health club, express check-out, and meeting rooms
  • Tour/ticket assistance, an elevator, and concierge services
  • A vending machine, a TV in the lobby, and ATM/banking services
  • Guest reviews say great things about the helpful staff and location
Room features
All 189 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Showers, shower/tub combinations, and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Balconies, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Free offsite parking within 299 ft

Food and drink

  • 1 poolside bar

Things to do

  • Access to nearby health club
  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Heated pool
  • Indoor pool
  • Outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (once per stay)
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beachfront location
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property does not offer daily housekeeping.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The property will be renovating from December 1 2024 to March 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 30.75 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Fitness/yoga classes
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Oceanaire
Oceanaire Resort Hotel
Oceanaire Resort Hotel Virginia Beach
Oceanaire Virginia Beach
Oceanaire by Diamond Resorts
Hilton Vacation Club Oceanaire Virginia Beach Hotel
Hilton Vacation Club Oceanaire Virginia Beach Virginia Beach

Frequently asked questions

Does Hilton Vacation Club Oceanaire Virginia Beach have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool types include heated pools. Pool access is from 8:00 AM–11:00 PM.

Is Hilton Vacation Club Oceanaire Virginia Beach pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Vacation Club Oceanaire Virginia Beach?

There is free parking nearby.

What time is check-in at Hilton Vacation Club Oceanaire Virginia Beach?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Vacation Club Oceanaire Virginia Beach?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Vacation Club Oceanaire Virginia Beach located?

Located in Northeast Virginia Beach, this beachfront hotel is on the boardwalk/promenade, just steps from Pacific Avenue and Virginia Beach Boardwalk. Resort Beach and Neptune's Park are also within 5 minutes. Virginia Beach Station is 21 minutes by foot.

Hilton Vacation Club Oceanaire Virginia Beach Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 482 out of 1003 reviews" "
Rating 8 - Good. 241 out of 1003 reviews" "
Rating 6 - Okay. 145 out of 1003 reviews" "
Rating 4 - Poor. 55 out of 1003 reviews" "
Rating 2 - Terrible. 80 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Stayed 1 night in Jan 2025

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was very clean and well stocked. The staff was very friendly and helpful. The building was under remodeling, but that had little to no impact on our stay. In our suite, the water in the bath took an inordinate amount of time to get hot. The hotel elevators were extremely slow and there were long lines waiting for the elevators. The parking garage was very convenient. However, we did experience a malfunction, along with several others, where the elevator would not stop going up and down nor would the doors open. All of this information was reported to the staff and they were quick to thank us for the information and let us know it would be repaired ASAP. Despite a few glitches, we had a nice stay and would visit again.
Stayed 2 nights in Jan 2025

6/10 Okay

James

Stayed 1 night in Jan 2025

6/10 Okay

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious rooms! Only con was that there was only one elevator working. I would come back though!
Stayed 1 night in Jan 2025

10/10 Excellent

Lilli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how nice everyone was, and the check in and check out process was very simple.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice
Stayed 1 night in Jan 2025

10/10 Excellent

Rachael, maspeth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful and it had everything we needed. The grounds are beautiful, there is an adult pool, large kid pool, and the outdoor pools are heated. My kids were swimming outside in January!
Stayed 1 night in Jan 2025

10/10 Excellent

Tiffany

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had amazing time with our family enjoyed the heated indoor and outdoor pools even during the cold weather. Staff was super friendly.
Stayed 1 night in Jan 2025

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Erica

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were all very friendly and helpful. I didn’t like that 1 of the 2 elevators were broken and the lobby was so small that it was freezing cold from the door constantly opening and closing. The drive in area was so small that you could barely park and unload without getting blocked in by the next guests coming in. The room had a draft and was cold even while the heat was running. At some point during the night we could smell someone’s smoke from another room. The area was very poorly lit from the outside and didn’t get a welcoming feeling from it when we arrived. For it to be considered a Hilton establishment, I wouldn’t recommend it to anyone.
Stayed 2 nights in Jan 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Mary, Berlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, I did have a trouble with Expedia reservations booking me for a Time Share type of Hotel. On arrival , the front desk had to find the my reservation. Lucky I had all info and they fixed the trouble. They were awesome about that. Then, I was told that I was to go in the morning for a seminar about the property which I quickly declined. No problem. I found that I had to park in a lot that was half a block away and with a 2 day pass. Then, come back to the lobby to retrieve my luggage cart. Now, if you could just go to the lobby elevator, that would be great. But, you had to go outside by the pools and into another building to get to the other elevators. The room was very nice ,clean, comfortable, nice side view of the beach replenishment equipment and minor noise at 8:00 am but not a disaster. Ice machine was on even floors as I found out by the lobby saying no buckets, just bags to fill and take back to the room. I was meeting some family and told them to come to room, only to find out that I would have to direct them through the lobby etc. But they couldn't do that because you need a security card to get into the elevator. So, I met them outside. On check out, there was a discrepancy with the bill. My quoted amt was about $30 off from Expedia. Again, they were very helpful to adjust that. So, to sum it all up, I'd say it was a very nice place to stay if you are looking for a timeshare Very accommodating in every way, nice employees, some inconveniences.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anton

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexia

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 1 night in Jan 2025

4/10 Poor

Rachel

Traveled with family and small children, Traveled with family
Disliked: Amenities
Elevator was broken and resulted in a HUGE line for access to our room! It was broken the entire time of our 3night stay
Stayed 3 nights in Jan 2025

6/10 Okay

Patrice

Stayed 1 night in Jan 2025

6/10 Okay

Kristen

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Parking was far from the hotel. WiFi was not working the first night. They only had one elevator working which was terrible and a big inconvenience.
Stayed 2 nights in Jan 2025

6/10 Okay

Eugene

Traveled with family
Disliked: Property conditions & facilities
First time at this hotel and had a few inconveniences that made this stay underwhelming. Hotel had 2 elevators and one was broken during our stay. Room was a 2 bedroom suite with private balconies which were locked because they were painting. Would have been nice to know as this was a selling point during booking. Bad smell coming from the garbage disposal. Lastly the parking garage was about a block away from the hotel so a good walk to get to our room. Just a lot of little issues that added up. Not a terrible stay but not great either.
Stayed 1 night in Jan 2025

10/10 Excellent

Krystal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the balcony in the bedroom
Stayed 1 night in Dec 2024

6/10 Okay

Brenda

Traveled with family and small children
We had a villa ocean front. When we first arrived I noticed it was in a very dark and isolated area of the building. I was a bit disappointed that there was little light along he hall ways. With the hall paint and carpet being dark also, this made for a very isolated feel and of course safety concern. I hope they will consider lighting the halls better and changing the paint and carpet to a lighter color to make the area a more welcoming area. The indoor pool and hot tub were clean. There was no indpor entry way to the heated pool. The children had to walk wet from the pool into our building in the cold high winds. This became a very cold situation for the children to run from the pool to the heated building. A added entry way for children wanting to come visit in the winter months would be a nice addition. We came in the winter to Whale watch but a heated pool for children helps keep them entertained and is a nice thing to have. A heated hot tub was nice but it was for 21 and older. This area has a small indoor pool that was not being used at all. This would have been nice to allow the children to use while the adults enjoy thhot tub so we ould not have to ask other family members to watch them while enjoying the hot tub. It is just inconvenient for families. The other indoor pool beside the hot tub could have been utilized if not for the 21 adult rule. I get the rule on the hot tub but ininconven for families. I would suggest maybe open the pool not being used for children.
Stayed 4 nights in Dec 2024

6/10 Okay

Kerry, San Anotnio

Stayed 3 nights in Dec 2024

2/10 Terrible

Michael

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For a vacation club property I thought it was terrible. Had to wait for check in. We did arrive early and check in was at 4pm. Front desk said they notified the cleaning staff and they would get the room ready as soon as possible. It was after 5 pm when we were able to check in. Front desks also said guaranteed check in was at 4 pm. So…. Bed was like sleeping on concrete. Floor was dirty, like waking on sand though out the unit. Hair was in the tub in the shower. Also what looked like blood wiped on the wall behind the door in the bedroom. Was the worst place I have stay!!!
Stayed 3 nights in Dec 2024

8/10 Good

Francini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Antonia

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024