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"We arrived at 1530, for a 1700 check in and the hotel was utter chaos. Cars everywhere on the ramp causing congestion with no way past. Eventually got into the car park and lugged all our stuff into reception by 1545. The reception area was like a zoo. Bags, skis, and people everywhere. We were eventually seen and told our room would be ready in 30 minutes and to go back. 30 minutes later, I went back and was ignored by 4 receptionists who just kept walking past. Eventually the original guy I...

"The whole place needs massive renovations and did not jusify paying over 3100 euros for a 1 bedroom apartment. Considering the week after (we went on UK half term) the price drops to a third of a price, I would consider it a total rip off and taking customers for a ride. The owners admitted they are going through a 4 Million euro renovation project next summer which goes to show the state Alpina property. Don't go there until it is renovated in 2026. "

"Such a lovely hotel and the room was much bigger than expected - the balcony was also huge! Reception staff were always so happy to help and extremely friendly. Kitchen was brilliant in the room and we had the pool to ourselves three nights in a row. Would definitely go back. Only downside was the bath plug didn’t seal so would drain. Not a big issue. "