Search Chalets in Villefranche-de-Conflent

"The address given is not accurate and it took us ages to find, we had to hope that the host read the messages, he then gave us the address. This is listed as an English speaking host which is not accurate. We struggled to communicate. The place is advertised with a pool but this was out of bounds due to the drought, we understand this but we should have known before arrival. We had no hot water at all during our stay and we could not contact the host despite messaging and ringing the door...

"Everything was great. The only problem was that the Expedia booking didn't go through although I did get a confirmation, from Expedia. Fortunately they still had a room available so we got in. It cost me an extra thirty euros though but I was too tired to make an issue out of it, especially as it was Expedia fault according to the receptionist. "

"A beautiful property situated on the shore of a pond in the center of town. The villa is beautifully restored, and the adjacent restaurant has terrific views. The rooms are located in a nearby building. The rooms are modern and snazzy, perhaps a bit too much. The bed was comfortable and the bathroom large, but it was difficult, nearly impossible, to close and open the sliding door to the bathroom. By no means a show-stopper, but a bit more thought should have been put into designing the bathroom...

"Great stay again. This is our go to hotel when travelling to / from Spain"

"Poor breakfast terrible"

"Hotel Cruells is an incredible place to stay and relax. We stayed in a cabin. It was very comfortable and cozy with a beautiful view of the mountains. Mercé was very thoughtful and helpful. We are already planning our return to stay longer!"

"Great spot for my travel needs. Everything I needed onsite. Restaurant pool sauna bar. Great atmosphere friendly staff. "

"Good location. Did not like small bathroom / toilet but good value for price paid"

"Everything was great except for the internet reception was very poor and no fridge and ice."

"The hotel is in a great location ,with all places of interest within walking distance.Taxi from the railway station ,approx 10 euros.There is s great little daytime bar next door to the hotel( Las Plantanas )"

"Actual hotel was ok but having taking authorisation details earlier while booking I was then charged again at the hotel .Actually two payments were attempted to be taken from my saved debit card ! HSBC contacted me regarding fraud attempts and blocked my card.But even worse than that the female on reception was aggressive and shouted non stop."

"Perfect location just off the motorway for a stop over on our way to Spain. Clean comfy bed. Good shower. Shower gel provided. Very warm room which was lovely on a cold windy night. Allowed our 2 dogs. "