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AC Hotel Palacio Universal by Marriott

4.0 star property
Escape to the coast where history meets modern charm. Relax amidst lush gardens or find your next adventure with helpful staff guidance.

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Photo gallery for AC Hotel Palacio Universal by Marriott

Exterior
Reception
Gastropub
Gastropub
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Room service
  • Air conditioning
  • 24/7 front desk
The current price is AED 296
AED 325 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Designer toiletries
Shower/tub combination
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Bidet
Shower/tub combination
Designer toiletries
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Ocean View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Bidet
Shower/tub combination
Designer toiletries
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Designer toiletries
Shower/tub combination
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Ocean View

Standard Room, 1 King Bed, Non Smoking, Ocean View | Beach/ocean view

Standard Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bathrobes
Bidet
Shower/tub combination
Designer toiletries
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Designer toiletries
Shower/tub combination
Bidet
  • 25.0 sq m
  • Sleeps 2
  • 2 Twin Beds

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  • Free WiFi
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9.2 out of 10, Wonderful, 556 reviews
The price is AED 276
AED 304 total
includes taxes & fees
14 Mar - 15 Mar
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About the neighborhood

Map
Rua Canovas del Castillo, 28, Vigo, Pontevedra, 36202

What's nearby

  • Centro Comercial A Laxe - 2 min walk
  • A Pedra Market - 3 min walk
  • Centro Cultural Caixanova - 5 min walk
  • Plaza America - 5 min drive
  • Balaidos Stadium - 6 min drive

Getting around

  • Vigo Guixar Station - 15 min walk
  • Vigo (VGO-Peinador) - 18 min drive

Restaurants

  • ‪Estación Marítima Vigo - ‬3 min walk
  • ‪Na Beira - ‬2 min walk
  • ‪Jamaica Coffee Shop - ‬2 min walk
  • ‪Cocedero BAR la Piedra - ‬2 min walk
  • ‪El Mosquito - ‬3 min walk

About this property

AC Hotel Palacio Universal by Marriott

Upscale historic hotel by the ocean
Consider a stay at AC Hotel Palacio Universal by Marriott and take advantage of a library, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a front-desk safe, and smoke-free premises
  • Tour/ticket assistance, concierge services, and multilingual staff
  • An elevator, a banquet hall, and free newspapers
Room features
All 69 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and bidets
  • Flat-screen TVs with premium channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 17.60 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • AC Lounge

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (1012 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.60 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Hotel Palacio Universal by Marriott Vigo
AC Hotel Palacio Universal Marriott Vigo
AC Palacio Universal
AC Hotel Palacio Universal by Marriott Hotel
AC Palacio Universal Marriott Vigo
Ac Palacio Universal Vigo
AC Hotel Palacio Universal by Marriott Hotel Vigo

Frequently asked questions

Is AC Hotel Palacio Universal by Marriott pet-friendly?

No, only service animals are welcome at the property.

How much is parking at AC Hotel Palacio Universal by Marriott?

This property doesn't offer parking.

What time is check-in at AC Hotel Palacio Universal by Marriott?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at AC Hotel Palacio Universal by Marriott?

Check-out is at noon.

Where is AC Hotel Palacio Universal by Marriott located?

Located in the heart of Vigo, this historic hotel is steps from Estuary Marine Station, Alameda da Praza de Compostela, and Centro Comercial A Laxe. A Pedra Market and Príncipe Street are also within 5 minutes. Vigo Guixar Station is 15 minutes by foot and Vigo (YJR-Vigo-Guixar Train Station) is 15 minutes.

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AC Hotel Palacio Universal by Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 132 out of 288 reviews
Rating 8 - Good. 116 out of 288 reviews
Rating 6 - Okay. 24 out of 288 reviews
Rating 4 - Poor. 13 out of 288 reviews
Rating 2 - Terrible. 3 out of 288 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MAXIMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff can call a Cab at any hour. Good breakfast option on site.
Stayed 3 nights in Nov 2024

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Great location.
Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Waterfront Gem in Vigo
Front desk staff, specifically Isabel, was out of this world friendly and helpful. Beautiful design. Loved the room layout and bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect
Stayed 1 night in May 2024

10/10 Excellent

GIANCARLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel at the very Harbor of Vigo
Stayed 1 night in May 2024

8/10 Good

gail

Liked: Cleanliness, staff & service, property conditions & facilities
Good location great view of water from room nice breakfast staff friendly and helpful only problem not enough outlets in the room
Stayed 2 nights in Sep 2024

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, friendly staff. Right in front of the port. No cafeteria or restaurant service weekends, only breakfast and room minibar. Hart to find a nice restaurant close to Hotel, something rare in Galicia
Stayed 1 night in Jun 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff, lovely room with a great view of the water, close to tons of restaurants and shops
Stayed 2 nights in Oct 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while traveling on business from the US. They were very friendly and accommodating to me.
Stayed 7 nights in Feb 2024

10/10 Excellent

R

Nice place and good location. Parking is extra and several blocks away. No issues, would stay here again.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marriott in Vigo
Excellent hotel, especially for the price. The hotel does not have a parking however there was one just across the street, very convenient, but very expensive. 30 euros overnight (!!)
Stayed 1 night in Nov 2023

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great price/quality ratio. The only problem we had was parking. The hotel does not offer parking or a valet to attend to the car. The hotel recommended a parking lot but it was too far walking for us (seniors) and we had to park across the street where the price was high (30 euros just overnight). Other than that, everything was very nice. Room, staff, food, drinks, etc
Stayed 1 night in Nov 2023

6/10 Okay

John

Liked: Cleanliness
Disliked: Room comfort
Not the best experience
Got a room with the word shower experience I ever had, even comparing with stays in multiple locations in Africa etc. telling staff about it, message was just - “nothing we can do, water pressure is as it is” without them actually knowing anything. After taking a shower you did not feel like you had a shower, you struggled to have water all over you! Took 2 days for them to acknowledge it and moved me to different room. Not even a small compensation or anything. This is not at all what you would expect from a hotel of this standard, or expected standard! Very disappointing.
Stayed 1 night in May 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos hemos quedado varias veces y nos gusta mucho la atención del personal y el hotel en general. Recomendaríamos un poco de más limpieza, ya que esta vez hubo una gotera y el techo, junto con el tapiz se veían muy descuidados; al igual que el mobiliario con mucho polvo la mayoría de los días (estuvimos 10).
Stayed 10 nights in Dec 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos hemos quedado varias veces y nos gusta mucho la atención y el hotel en sí.
Stayed 10 nights in Dec 2024

6/10 Okay

Amir

Stayed 2 nights in Dec 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

MARIA DOLORES

Liked: Cleanliness, staff & service, property conditions & facilities
La estancia estuvo muy bien
Stayed 3 nights in Nov 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio del personal.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan Jose

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024