Our stay at the Pension Lerner did not get off to a good start, we arrived at the hotel to find that we couldn't get into the reception. We had notified the hotel that we would be arriving early 7.30am and were told that there would be someone on reception from 7.15am so that wasn't a problem. The hotel is located inside a building with other businesses, there is a door that is locked outside of usual business hours which you require a key to get into. As we hadnt checked in yet we didnt have access to the inside of the building so we had to go a nearby cafe where we stayed for an hour, I phoned repeatedly with no reply, eventually we got inside the building only to find we couldnt get inside the actual hotel. We sat outside the door for another hour before a hotel guest left and we eventually got inside only to find there were no staff anywhere to be found. Guests were wandering around the breakfast area looking for food and left to fend for themselves. Another half hour passes and eventually a staff member (possibly the owner) arrived, she was very appologetic and explained an illness had meant no one was there to man the reception.
Apart from the bad start the rest of the stay passed without incident, breakfast was ok and the location was quiet and within walking distance of the centre and attractions.
Bedroom was comfortable and clean but could do with a bit of a makeover.
Free wifi which is a good bonus and fan in the room which was great for hot days.