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Novotel Wien City

4.0 star property
Eco-certified Vienna hotel in Leopoldstadt with a 24-hour business center

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Photo gallery for Novotel Wien City

Exterior
Bar (on property)
Exterior
Exterior
Executive Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes
In the heart of Vienna, Novotel Wien City offers an upscale retreat near St. Stephen's Cathedral and Stephansplatz. With shopping on site, a playground for kids, and international cuisine at Family and Friends restaurant, this eco-certified hotel has something for everyone.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
The current price is AED 385
AED 433 total
includes taxes & fees
3 Mar - 4 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Business Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Business Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Family Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior

Novotel Suites Wien City

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,001 reviews
The price is AED 278
AED 312 total
includes taxes & fees
10 Feb - 11 Feb
Novotel Suites Wien City

About the neighborhood

Map
Aspernbrueckengasse 1, Vienna, Vienna, 1020

What's nearby

  • Prater - 13 min walk
  • Stephansplatz - 13 min walk
  • St. Stephen's Cathedral - 13 min walk
  • Hofburg Imperial Palace - 19 min walk
  • Vienna State Opera - 3 min drive

Getting around

  • Julius-Raab-Platz Tram Stop - 3 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 15 min drive

Restaurants

  • ‪Ramasuri - ‬2 min walk
  • ‪Klyo - ‬3 min walk
  • ‪Badeschiff - ‬5 min walk
  • ‪Vapiano - ‬1 min walk
  • ‪Cafe Ansari - ‬2 min walk

About this property

Novotel Wien City

Upscale eco-certified hotel near Prater
Near St. Stephen's Cathedral and Stephansplatz, Novotel Wien City provides a terrace, shopping on site, and a coffee shop/cafe. The on-site international cuisine restaurant, Family and Friends, offers lunch and dinner. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and smoke-free premises
  • Concierge services, luggage storage, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 127 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Hungarian, Italian, Romanian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 29 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 27 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Family and Friends

Things to do

  • Playground
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Playground

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 59
  • Handrails in stairways
  • Stairway handrail height (inches): 47
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Airport shuttle fee: EUR 45 per person (one way)
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien
Novotel Wien City
Novotel Wien City Hotel
Novotel Wien City Hotel Vienna
Novotel Wien City Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Novotel Vienna
Novotel Hotel Vienna
Vienna Novotel
Novotel Wien City Hotel
Novotel Wien City Vienna
Novotel Wien City Hotel Vienna

Frequently asked questions

Is Novotel Wien City pet-friendly?

Yes, Novotel Wien City allows dogs (limit 1 total). There's a fee of EUR 29 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Wien City?

As of 7 February 2025, prices found for a 1-night stay for 2 adults at Novotel Wien City on 3 March 2025 start from $118.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Wien City?

Self parking is available for EUR 29 per day.

What time is check-in at Novotel Wien City?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Novotel Wien City?

Check-out is at noon.

Does Novotel Wien City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per person applies.

Where is Novotel Wien City located?

Located in Leopoldstadt, this eco-certified hotel is within a 15-minute walk of Danube River, Prater, and Stephansplatz. Vienna State Opera and St. Stephen's Cathedral are also within 1 mi (2 km). Julius-Raab-Platz Tram Stop and Nestroyplatz U-Bahn are within a 5-minute walk.

Novotel Wien City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 454 out of 1001 reviews
Rating 8 - Good. 426 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located
Stayed 3 nights in Dec 2024

4/10 Poor

Thomas

Liked: Cleanliness
I wouldn't stay here again. I didn't sleep well, the heat control was either off or warm/hot even when it was off it was too warm. Opening the balcony door cooled it down but the road noise was too loud to keep it open. The room seemed like it was designed by someone who didn't have much experience, first the sink or to be more accurate a tap with a drainage hole, a completely useless idea. The shower was an overhead one or one attached to the wall, but was mounted at waist height so it wasn't possible to have a normal shower without holding it. The shampoo and shower gel was above shoulder height, who thought that was a good idea? It made it really awkward to dispense. This is a family hotel so be prepared for loud children in the morning going to breakfast, or if your unlucky children in the next room, who were noisy until after midnight. A complaint the next day to reception and all was quiet the next night so at least they acted on feedback. Another room had room service and the tray with half eaten food was outside in the evening and still there the next day at 10.30 when I checked out. I've stayed in other accor hotels and they were much better.
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was clean, nice and spacious. The location is perfect and next to metro station. The hotel is a sustainable hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Joaquin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice lobby. great bar staff!! comfy and modern room. very clean too. the bathroom was very nice. great location! friendly staff.
Stayed 7 nights in Oct 2024

8/10 Good

Shakeel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please do not book any advance lunch or dinner. Not a good experience. Made advance payment for 5 meals. Hotel insisted only 3 coupons showing in their system. It turned out more expensive by pre booking meals. Good breakfast.
Stayed 3 nights in Nov 2024

6/10 Okay

RONY

Liked: Room comfort
Disliked: Cleanliness
ok
it was ok, but i was sad because we got without shower gel for the hole week, also the clening service did not show up one day, but in genereal, was good, as novotel standard
Stayed 6 nights in Oct 2024

8/10 Good

Marcello

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
MY STAY HERE
Very good in the complex, all was very comfort and the equipe was very friendly. Also the gym was high level quality. Nice to stay here
Stayed 2 nights in Oct 2024

8/10 Good

Suzanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Vienna stay
Nice hotel, stayed for conference in Vienna and it is right on the metro line so you can go into Vienna city easily. I had breakfast included- there was cereal, breads, cold meats and a hot buffet of sausage, scrambled egg, beans etc. All i would say is that it does get busy for breakfast so tables were short and some items needed refilling but that's not the fault of the hotel it's just something as a guest you need to bear in mind. I also had lunch here when i arrived and the club sandwich was very nice. The room has a small fridge which i kept some small bits of food in, there is a spar a very short walk so you can grab some deli bits as you need. All in all a practical hotel for my trip to Vienna, thank you.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dmitry

Stayed 2 nights in Oct 2024

10/10 Excellent

Samson

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Meng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Stephen

Liked: Property conditions & facilities
Disliked: Staff & service
Front desk staff had very little knowledge of the area for restaurants and such.
Stayed 3 nights in Sep 2024

8/10 Good

mari carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem localizado, café da manhã excelente. Recomendo
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great position. Helpfull staff. The only issue was noise from the street overnight even though we were on the 3rd floor!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location to walk to the historic area, 2 mins to nearest metro, lovely restaurants nearby, safe area with children
Stayed 1 night in Aug 2024

10/10 Excellent

Adam Stewart

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Fantastic hotel and staff. Highly recommend.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good stay but duty Manager very rude!!!
Good Comfortable Stay unfortunately some staff not very informative and behave of duty manager not professional and ignorant. We have been informed that breakfast next morning starts at 6.30am which was perfect for us as we can hit road early. Arrived on breakfast been told that breakfast starts actually at 7 am when asked duty manager can we grab coffee on the go he completely ignored us and told us to that's rules and I should check web when breakfast is served (he just walk away from us) very unprofessional behaviour.
Stayed 1 night in Aug 2024

8/10 Good

Kristina

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good but not great
The room was good and clean. Great with a mini fridge, a kettle and some coffee and tea. The room was a little bit too small for a family. Pillows too hard and difficult to sleep on. What we didn’t like was the bathroom doors opening from the bedroom. Every time you wanted to go in, the lights shine right into the room. Parking garage was not connected to the hotel, which wasn’t good for us with small kids and luggage to carry. Check in was from 3pm, even then our room wasn’t ready. We had to wait a little longer, not good with small children and since we had been travelling since morning.
Stayed 1 night in Aug 2024

8/10 Good

David

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Great loaction but tired.
Great location but a little tired and dirty. Sticky floor at breakfast. Terrible view from the room.
Stayed 4 nights in Jul 2024

8/10 Good

Vishal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was decent with nice staff. Overall experience was good.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break with family
Good selection at breakfast. Room was clean, visited with family and two children.
Stayed 3 nights in Jul 2024

10/10 Excellent

Charmaine, Mississauga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff at check in. Rooms were comfortable and easy walk to everything in Main center of Austria 🇦🇹
Stayed 1 night in Jul 2024

10/10 Excellent

Mariam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to shopping and public transportation, the staff are very friendly and it very clean property
Stayed 3 nights in Jul 2024

10/10 Excellent

Soo Gwan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elva lydia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024