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Mercure Wien City

4.0 star property
Riverwalk Vienna hotel in Leopoldstadt with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Wien City

Exterior
Arcade
Sports facility
Sports facility
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
The price is AED 570
AED 629 total
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free minibar items
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (King Size or 2 Single Size Beds)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room (King Size or 2 Single Size Beds)

Highlights

Air conditioning
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed - single
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, View

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

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8.8 out of 10, Excellent, (233)
The price is AED 569
AED 629 total
includes taxes & fees
3 Jan - 4 January 2025
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About the neighborhood

Map
Hollandstrasse 3, Vienna, Vienna, 1020

What's nearby

  • Schwedenplatz - 5 min walk - 0.5 km
  • Stephansplatz - 11 min walk - 1.0 km
  • Hofburg Imperial Palace - 14 min walk - 1.2 km
  • Prater - 3 min drive - 2.2 km
  • Vienna State Opera - 4 min drive - 2.7 km

Getting around

  • Salztorbrücke Tram Stop - 3 min walk
  • Vienna Mitte Station - 19 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • ‪Adria - ‬2 min walk
  • ‪Budapest Bagel Vienna - ‬3 min walk
  • ‪Taste! - ‬2 min walk
  • ‪Minze Vietnamese Kitchen - ‬2 min walk
  • ‪ZWE - ‬3 min walk

About this property

Mercure Wien City

Upscale hotel near Schwedenplatz
Located close to Karmeliter Market and Vienna Crime Museum, Mercure Wien City provides car rentals on site and a snack bar/deli. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • Multilingual staff, concierge services, and smoke-free premises
  • A 24-hour front desk, a front-desk safe, and tour/ticket assistance
Room features
All 123 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • HDTVs with digital channels
  • Heating, daily housekeeping, and desks

Languages

English, French, German, Hungarian, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 25 for adults and EUR 25 for children
  • Room service available

Family friendly

  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • LCD TV

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 59 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure City
Mercure City Wien
Mercure Wien
Mercure Wien City
Mercure Wien City Hotel
Mercure Wien City Hotel Vienna
Mercure Wien City Vienna
Wien Mercure
Wien Mercure City
Mercure Hotel Vienna
Mercure Hotel Wien City
Mercure Wien City Hotel
Mercure Wien City Vienna
Mercure Wien City Hotel Vienna

Frequently asked questions

Is Mercure Wien City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 9 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Wien City?

Self parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Mercure Wien City?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Wien City?

Check-out is at noon. Late check-out is available for EUR 59 (subject to availability).

Where is Mercure Wien City located?

Located in Leopoldstadt, this hotel is within a 5-minute walk of Karmeliter Market and Vienna Crime Museum. Schwedenplatz and St. Ruprecht's Church are also within 10 minutes. Salztorbrücke Tram Stop and Marienbrücke Tram Stop are within a 5-minute walk.

Mercure Wien City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 57 reviews" "
Rating 8 - Good. 26 out of 57 reviews" "
Rating 6 - Okay. 6 out of 57 reviews" "
Rating 4 - Poor. 1 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jose luis ramirez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , great service and staff
Stayed 2 nights in Nov 2024

2/10 Terrible

SRISKANDARAJAH

Stayed 4 nights in Oct 2024

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early at the hotel (around 12). The room was ready at that time, though we had to sign up to their members scheme to get free early access, which was annoying. The hotel was just a 12 minute walk across the river to reach the main part of the city. There were a couple of bars and restaurants around. The room was tidy and spacious. It was well decorated. There were building works being carried out on the exterior facade from 9am to 6pm, although this didn’t bother us as we were out exploring early and didn’t notice even when we came back in the afternoon. There was only one lift which served 7 floors. As we were staying on the 7th floor we could sometimes be waiting a while for the lift but this is not a big deal. Overall we would consider staying again if we returned to Vienna
Stayed 2 nights in Oct 2024

8/10 Good

David, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good for visiting the city center, where many attractions located.
Stayed 3 nights in Oct 2024

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location compared to the other two Mercure hotels is ideal as they are in a local which suffer more frim noisey night life
Stayed 3 nights in Oct 2024

6/10 Okay

Kevin

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property itself was great. Clean, well-positioned and nice facilities. The staff unfortunately, let it down. They were unfriendly, unhelpful and just not what you expect from an established brand like Mercure.
Stayed 2 nights in Oct 2024

8/10 Good

Sangay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our check in was very quick and very nice staff. Nice walkways around the hotel. Overall, a very good experience at this property. We will be checking out later today and looking forward to our next stay at KK Palais for the next 5 nights.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly friendly and helpful staff.
Stayed 4 nights in Oct 2024

8/10 Good

Callum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel, with lots of dining options near by, although tourist places are a bit further afield.
Stayed 4 nights in Sep 2024

10/10 Excellent

Christie Owen

Liked: Cleanliness, staff & service, property conditions & facilities
I love the staff, excellent service in the cafe. The location was fantastic! The only problem was the aurcondition. It was pretty warm for us and we cant control it bec per staff , it is centralized AC. So we end up sleeping with our windows open coz we were toasted.
Stayed 2 nights in Sep 2024

8/10 Good

mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Excellent staff& convenient but the rooms were extremely small. Property showing signs of age Unique self serve wine & beer situations
Stayed 2 nights in Sep 2024

8/10 Good

Mark, Kingston

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The front desk staff were very friendly and helpful. The hotel is close to everything. The only challenge was the cleaning staff would open the door while knocking, you would not get a chance to respond. The room had no do not disturb sign so we had to request one from front desk.
Stayed 5 nights in Sep 2024

6/10 Okay

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great and the room was nice and spacious. However l, the room had a weird odor and the a/c didn’t seem to work well at all the room got extremely hot at night.
Stayed 3 nights in Aug 2024

6/10 Okay

Amir

Traveled with family
No good no bad
Stayed 4 nights in Aug 2024

10/10 Excellent

Binita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean and practical. Breakfast was expensive but plenty other options outside the hotel within walking distance.
Stayed 4 nights in Aug 2024

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice Vienna
Nice option very near the centre
Stayed 3 nights in Jul 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Ara

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location
Stayed 4 nights in Jun 2024

10/10 Excellent

Ashley

Stayed 3 nights in Jun 2024

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three nights stay, comfy room, nice central location. Staff friendly and helpful. The only wish would be to have more/a better storage space for clothes.
Stayed 3 nights in Jun 2024

8/10 Good

Karen

Stayed 3 nights in May 2024

10/10 Excellent

Seyed Mohammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Breakfast was expensive.
Stayed 5 nights in Mar 2024

8/10 Good

Jennifer

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Very lovely hotel. Decor looks fab. Staff very welcoming and friendly. Breakfast was enjoyable, calm and spacious. The only downside is no bar just a vending machine.
Stayed 3 nights in Mar 2024

10/10 Excellent

Fabian Gutierrez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024