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Hotel Kaiserhof Wien

4.0 star property
Eco-certified Vienna hotel in Wieden with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kaiserhof Wien

Interior entrance
Dining
Lobby sitting area
Junior Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Sauna, steam room

Reviews

9.8 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pet friendly
  • Breakfast available
  • Room service
The price is AED 904
AED 997 total
includes taxes & fees
5 Dec - 6 Dec

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Egyptian cotton linens
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Double or Twin Room (with extra bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Business Room

Business Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Business Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Egyptian cotton linens
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Map
Frankenberggasse 10, Vienna, Vienna, 1040

What's nearby

  • St. Charles Church - 4 min walk - 0.4 km
  • Naschmarkt - 5 min walk - 0.5 km
  • Vienna State Opera - 9 min walk - 0.8 km
  • St. Stephen's Cathedral - 17 min walk - 1.5 km
  • Vienna Christmas Market - 4 min drive - 2.3 km

Getting around

  • Resselgasse Station - 3 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 4 min drive
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Kaffeefabrik - ‬4 min walk
  • ‪Matcha Komachi - ‬4 min walk
  • ‪Pizzeria Riva Favorita - ‬3 min walk
  • ‪Fein Essen - ‬2 min walk
  • ‪Santos | Mexican Grill & Bar - Wieden - ‬4 min walk

About this property

Hotel Kaiserhof Wien

Upscale eco-certified hotel refurbished in 2016 and located near St. Charles Church
Located close to Vienna University of Technology and Naschmarkt, Hotel Kaiserhof Wien provides a coffee shop/cafe, a library, and dry cleaning/laundry services. Indulge in some rest and relaxation at Spabereich, the onsite spa. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Meeting rooms, concierge services, and a banquet hall
  • A 24-hour front desk, free newspapers, and a computer station
  • Guest reviews say great things the breakfast, helpful staff, and first-rate property condition
Room features
All 74 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Hungarian, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 26 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Offsite parking within 984 ft (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 29 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Renovated entire property - February 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Airport shuttle fee: EUR 55 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 55
  • Self parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

Is Hotel Kaiserhof Wien pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Kaiserhof Wien?

Self parking is available for EUR 26 per night. Limited spots are available.

What time is check-in at Hotel Kaiserhof Wien?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Kaiserhof Wien?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Kaiserhof Wien provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 55 per vehicle applies.

Where is Hotel Kaiserhof Wien located?

Located in Wieden, this spa hotel is within a 5-minute walk of St. Charles Church, Vienna University of Technology, and Naschmarkt. Vienna State Opera is 0.4 mi (0.7 km) away. Resselgasse Station and Paulanergasse Station are within a 5-minute walk.

Hotel Kaiserhof Wien Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 851 out of 1000 reviews" "
Rating 8 - Good. 129 out of 1000 reviews" "
Rating 6 - Okay. 12 out of 1000 reviews" "
Rating 4 - Poor. 7 out of 1000 reviews" "
Rating 2 - Terrible. 1 out of 1000 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Hotel Kaiserhof Wien and had a lovely experience overall. The hotel has many positives that made my visit to Vienna enjoyable. First, the room was impressively spacious, especially by European standards, providing plenty of comfort during my stay. The breakfast was another highlight, with a good variety of options to start the day off right. The staff truly stood out—everyone I interacted with was extremely helpful and attentive, which added a personal touch to the stay. The hotel is also very walkable, making it easy to explore the city’s attractions. While it’s not directly adjacent to the main Christmas Market, it’s within reasonable walking distance, which was convenient during my visit. The only downside was the limited selection of nearby dining options, which made finding a place to eat in the immediate vicinity a bit of a challenge. Overall, I’d recommend the Hotel Kaiserhof Wien for its comfort, excellent service, and accessibility to Vienna’s main attractions. Just be prepared to plan ahead for meals if you prefer to stay close to the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff, could not be more helpful. Quality of breakfast excellent. Room was very clean and comfortable. Highly recommended this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tianshu, Pickerington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best experience stayed here - staff was polite and friendly. The state opera house was in the walking distance. We will come back if visit Vienna again!
Stayed 1 night in Nov 2024

10/10 Excellent

Donna, Wasaga Beach

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room. Amazing breakfast. Close to everything. Would recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

GAYNOR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. 3rd time at this hotel as it is so good. Staff very friendly and helpful. Very clean. Breakfast fabulous. Area is excellent and very central. Would absolutely recommend to stay at the hotel and when we visit again we will definitely stay here again.
Stayed 10 nights in Oct 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Amenities, property conditions & facilities
Hotel was very nice and the staff very friendly and helpful. The room was comfortable but very hot. We turned the heat down as much as possible and opened the windows but was still very warm when sleeping. We spoke with the front desk about this and they turned off the heat to our room completely, which solved the problem!
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The bartender, Sanjay, is simply the best! Wonderfully engaging and an outstanding gentleman.
Stayed 5 nights in Sep 2024

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they were supplying with the shampoo the next day. I have long hair and i used it all in the first day never got another bottle
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenneth, Golden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in a great location. Only a short walk to the Opera House and all of the sights in the central area. The breakfast was first rate; the service was first class. You can’t go wrong with this hotel. We’ll visit again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Howard, Hudson

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel, large rooms, excellent breakfast in a very nice dining room. The staff were friendly and helpful. The furnishings and decor are dated, but in very fine condition. Overall, an excellent hotel in a good location.
Stayed 5 nights in Oct 2024

4/10 Poor

BAHAR, Bellevue

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Yunling

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Oct 2024

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Gail

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Accommodations adequate, staff need customer service training, never really felt welcomed. Recommend with reservations.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hasan, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, nice staff, good breakfast
Stayed 4 nights in Jul 2024

10/10 Excellent

Gail

Traveled with group
Liked: Staff & service, property conditions & facilities
Good location and amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Laura, Ste Julie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, service, and bteakfast
Stayed 3 nights in Jun 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, beautiful hotel and lovely breakfasts.
Stayed 3 nights in Aug 2024

4/10 Poor

Boryana

Stayed 1 night in Sep 2024

10/10 Excellent

Gyulnara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodations
Stayed 2 nights in Aug 2024

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the sites we would like to see. Friendly & accommodating staff (Christian, Peter and the our bartender). Clean & very historical atmosphere inside the building. The bathtub can be tricky for older guest.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024