Hotel Josefshof am Rathaus

4.0 star property
Feel enchanted by Vienna’s imperial charm as you stroll through gardens or sip coffee near Hofburg Palace.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Josefshof am Rathaus

Lobby
Terrace/patio
Junior Suite | Premium bedding, pillowtop beds, in-room safe, individually decorated
Junior Suite | Premium bedding, pillowtop beds, in-room safe, individually decorated
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
The price is AED 494
AED 555 total
includes taxes & fees
22 Jan - 23 Jan

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Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room (Wiener Klassik)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Double Bed

Superior Room (Wiener Elégance)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 Double Bed

Deluxe Room (Wiener Elégance)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Double Bed

Superior Room (Moderner Jugendstil)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 Double Bed

Deluxe Room (Moderner Jugendstil)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LED TV
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
Josefsgasse 4-8, Vienna, Vienna, 1080

What's nearby

  • Vienna Christmas Market - 7 min walk
  • Hofburg Imperial Palace - 11 min walk
  • Vienna State Opera - 17 min walk
  • St. Stephen's Cathedral - 6 min drive
  • Stephansplatz - 7 min drive

Getting around

  • Rathaus Tram Stop - 3 min walk
  • Vienna (XWW-Vienna West Train Station) - 5 min drive
  • Vienna International Airport (VIE) - 30 min drive

Restaurants

  • ‪Eiles - ‬2 min walk
  • ‪Dachboden - ‬5 min walk
  • ‪Foxkaffee - ‬2 min walk
  • ‪Fromme Helene - ‬3 min walk
  • ‪Centimeter I - ‬4 min walk

About this property

Hotel Josefshof am Rathaus

Upscale hotel near Vienna Christmas Market
Located close to Hofburg Imperial Palace and Vienna State Opera, Hotel Josefshof am Rathaus provides an airport shuttle, a terrace, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Free newspapers, tour/ticket assistance, and a front-desk safe
  • Multilingual staff, a porter/bellhop, and a computer station
  • Guest reviews speak highly of the breakfast, central location, and helpful staff
Room features
All 164 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes. Guest reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch LED TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

Languages

Bosnian, Bulgarian, Croatian, Czech, English, French, German, Hungarian, Italian, Romanian, Russian, Serbian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 29 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: EUR 28 per person
  • 1 bar
  • 24-hour room service

Restaurants on site

  • BAR

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Height-adjustable showerhead
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 59 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Josefshof
Hotel Josefshof am Rathaus Vienna
Josefshof Wien
Josefshof am Rathaus Vienna
Josefshof am Rathaus
Mercure Josefshof Wien Hotel Vienna
Mercure Hotel Josefshof Wien
Mercure Josefshof Wien Am Rathaus
Josefshof Am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel
Hotel Josefshof am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel Vienna

Frequently asked questions

Is Hotel Josefshof am Rathaus pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Josefshof am Rathaus?

Self parking is available for EUR 29 per day. Limited spots are available.

What time is check-in at Hotel Josefshof am Rathaus?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Josefshof am Rathaus?

Check-out is at noon. Late check-out is available for EUR 59 (subject to availability).

Does Hotel Josefshof am Rathaus provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 65 per vehicle applies.

Where is Hotel Josefshof am Rathaus located?

Located in Josefstadt, this hotel is within a 10-minute walk of Palais Auersperg and Vienna Christmas Market. Hofburg Imperial Palace and Vienna State Opera are also within 1 mi (2 km). Rathaus Tram Stop and Auerspergstraße Tram Stop are within a 5-minute walk.

Hotel Josefshof am Rathaus Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 1004 reviews" "
Rating 8 - Good. 303 out of 1004 reviews" "
Rating 6 - Okay. 70 out of 1004 reviews" "
Rating 4 - Poor. 18 out of 1004 reviews" "
Rating 2 - Terrible. 6 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive well appointed hotel. Friendly staff. Everything suited our needs. Modern bathrooms. The only meal available was breakfast but that was available until 12.00. Close to city centre and major tourist attractions. I highly recommend it.
Stayed 3 nights in Jan 2025

8/10 Good

Karen Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very quiet and near transport links.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dynara

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are amazing!
Stayed 5 nights in Dec 2024

2/10 Terrible

Olga

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely write reviews, but our experience at this hotel was so appalling that I feel compelled to share it. We booked a Deluxe Room at this hotel, the only option available at the time. We were traveling with a small child, which has never been an issue at any other hotel we’ve stayed at (and we travel frequently). However, upon arrival, our nightmare began, we were humiliated by the receptionist and manager, who aggressively claimed we couldn’t stay with a child in the room. We offered to share one bed, pay extra, or add an extra bed, but the manager refused, even saying our child "can stay on the street." After a long and humiliating ordeal, during which our child was in tears, we were allowed to stay for one night but were told we’d be kicked out the next morning with no refund. The manager followed through, forcing us to book another hotel at our expense and insisting the room was non-refundable—even though we didn’t cancel the booking, he did. How would that even apply? Attempts to resolve this were met with threats to call the police. The treatment we received was inhumane and utterly unprofessional. I cannot understand why the manager behaved this way or why he felt the need to ruin our holiday. The hotel’s behaviour was unprofessional, inhumane, and unacceptable. Avoid this place at all costs.

10/10 Excellent

Carson

Stayed 3 nights in Dec 2024

8/10 Good

Shane, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Georgy at the front desk is a gem! Tasty breakfast with fresh squeeze orange juice, fresh cut meets, lotsa jams, a coffee machine with lotsa options, champagne during Christmas. Loved it! Common areas areas are non existent. Rooms were tiny!!
Stayed 5 nights in Dec 2024

8/10 Good

Deepak

Stayed 3 nights in Dec 2024

10/10 Excellent

Nicola, Pulborough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Maya, Dublin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a great location! 15 minute walk to all tourist attractions. Friendly and helpful staff and clean accommodation. Would definitely recommend!
Stayed 7 nights in Dec 2024

2/10 Terrible

ZIwen

Stayed 2 nights in Dec 2024

10/10 Excellent

Gemelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel and prime spot for enjoying the winter festivities in Vienna! Staff was very kind and helpful as they provided a map of the city, metro guide and even winter market guide. Super accommodating. Would stay here again if in Vienna!
Stayed 4 nights in Dec 2024

10/10 Excellent

Khaled, Providence

Stayed 5 nights in Dec 2024

10/10 Excellent

Kevin Thomas

Stayed 3 nights in Dec 2024

10/10 Excellent

Zac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A lovely hotel in a good central location. Staff were very helpful and friendly. Rooms extremely comfortable 😀
Stayed 4 nights in Nov 2024

10/10 Excellent

Doreen Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Very warm and comfortable hotel with friendly staff and an excellent breakfast. Good location in a quiet street. Highly recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kirstie Mary, Aberdeen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel close to central Vienna, friendly helpful staff, excellent t breakfast buffet. Short walk to the Xmas market and lots of the main attractions
Stayed 4 nights in Dec 2024

8/10 Good

Michael Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace and quiet
Stayed 5 nights in Dec 2024

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this warm and beautiful hotel with its European charm. The rooms were chic and comfortable, and breakfast was excellent!
Stayed 3 nights in Dec 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The Hotel was in an excellent position for the Christmas Markets. The hotel has two lifts but some rooms still required access via about 10 steps so if this is important you might want to let the hotel know you need a room with step free access. The breakfast was self service buffet and very good with a wide range of options.
Stayed 6 nights in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Mica, Richmond

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, our room was huge and it was conveniently located to walk to the Christmas Markets and museums
Stayed 3 nights in Nov 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Gave us maps and made suggestions for food
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very conveniently situated. The staff in the hotel couldn’t have more helpful, polite and pleasant. I would thoroughly recommend this hotel.
Stayed 3 nights in Dec 2024