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Grand Hotel Wien

5.0 star property
Luxury hotel connected to a shopping center in Innere Stadt with 3 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Wien

Exterior
Point of interest
Exterior
Restaurant
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Pet friendly
The price is AED 1,045
AED 1,252 total
includes taxes & fees
15 Jan - 16 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Grand Room, 1 King Bed (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room, 2 Twin Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Terrace (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
HDTV
Hypo-allergenic bedding
Shower/tub combination
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 2 Twin Beds (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Twin Beds (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Terrace, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Terrace, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Terrace, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Terrace, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Twin Beds, Accessible (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 2 Twin Beds, Accessible (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Combined shower/tub, free toiletries, hair dryer, bathrobes

Premium Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Grand Room, 2 Twin Beds (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 2 Twin Beds (Ring Boulevard View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

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The price is AED 1,191
AED 1,340 total
includes taxes & fees
10 Jan - 11 January 2025
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About the neighborhood

Map
Kaerntner Ring 9, Vienna, Vienna, 1010

What's nearby

  • Vienna State Opera - 3 min walk - 0.3 km
  • Hofburg Imperial Palace - 7 min walk - 0.6 km
  • Stephansplatz - 11 min walk - 1.0 km
  • St. Stephen's Cathedral - 11 min walk - 1.0 km
  • Vienna Christmas Market - 20 min walk - 1.7 km

Getting around

  • Bösendorferstraße, Karlsplatz Tram Stop - 2 min walk
  • Vienna Mitte Station - 15 min walk
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Cafe Schwarzenberg - ‬2 min walk
  • ‪Café Imperial - ‬2 min walk
  • ‪Noodlez - ‬2 min walk
  • ‪In-Dish - ‬3 min walk
  • ‪Caffetteria Illy - ‬1 min walk

About this property

Grand Hotel Wien

Luxury hotel near Vienna State Opera
Located close to Hofburg Imperial Palace and St. Stephen's Cathedral, Grand Hotel Wien provides a rooftop terrace, shopping on site, and a coffee shop/cafe. Indulge in a body treatment, a facial, and a massage at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, babysitting (surcharge), and a ballroom
  • Wedding services, meeting rooms, and luggage storage
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All 205 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with heated floors and bidets
  • HDTVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 36 per day; includes in/out privileges)
  • Valet parking on site (EUR 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: EUR 45 for adults and EUR 22.50 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 6 to January 26:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 92.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 45 for adults and EUR 22.50 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 36 per day (in/out privileges)
  • Valet parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 92.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hotel Wien
Grand Hotel Wien Vienna
Grand Wien
Grand Wien Hotel
Grand Wien Vienna
Hotel Grand Wien
Hotel Wien
Wien Grand Hotel
Wien Hotel
Grand Hotel Vienna
Grand Hotel Wien Hotel
Grand Hotel Wien Vienna
Grand Hotel Wien Hotel Vienna

Frequently asked questions

Is Grand Hotel Wien pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Hotel Wien?

Self parking is available for EUR 36 per day. Valet parking is available for EUR 36 per day.

What time is check-in at Grand Hotel Wien?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hotel Wien?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hotel Wien provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Grand Hotel Wien located?

Located in Innere Stadt, this luxury hotel is within a 5-minute walk of Ringstraßen Galerien and Vienna State Opera. Hofburg Imperial Palace and Belvedere are also within 10 minutes. Bösendorferstraße, Karlsplatz Tram Stop is only a 2-minute walk and Schwarzenbergplatz Tram Stop is 3 minutes.

Grand Hotel Wien Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 747 out of 1001 reviews" "
Rating 8 - Good. 185 out of 1001 reviews" "
Rating 6 - Okay. 37 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lyudmila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff very attentive and helpful; breakfast is very good
Stayed 2 nights in Dec 2024

10/10 Excellent

ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE ENJOYED STAYING IN THIS PROPERTY, IT IS CLOSE TO EVERYTHING THAT A VISITOR WOULD WANT TO SEE.
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, spotless and very quiet. Not impressed with bedding, duvet too short for bed, no spare blankets.
Stayed 4 nights in Dec 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Pleasant Stay but Some Drawbacks We had a good time during our stay, and I must commend the staff for being very helpful and attentive throughout. Their excellent service really stood out. The hotel itself is nice but feels dated in parts. Our room was a good size, which we appreciated, but it was far too hot. Unfortunately, the heating system only allows for warming the room this time of year, with no option for cooling. We ended up turning off the heat and opening the window, which led to a lot of noise from the road and people outside—making it difficult to get a good night’s sleep. Additionally, the shower is located in the bath, which is not ideal for those who prefer a standalone shower. Overall, while we enjoyed certain aspects of our stay, a few improvements could really enhance the experience. Let me know if you’d like any further tweaks!
Stayed 3 nights in Dec 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City center, great location, the best staff service
Stayed 5 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding experience, friendly customer service, perfect location and first class facilities including super bars and restaurants. We could not have been happier with our stay and would personally thank this wonderful team for an early Christmas present.
Stayed 3 nights in Dec 2024

10/10 Excellent

George, Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Bath towels were smaller than normal size and very thin. No Q tips. Thats all
Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved everything
Stayed 3 nights in Nov 2024

10/10 Excellent

John, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff, very friendly and helpful. Stunning room, with very high ceilings, tile, bidet , and more. Location is central to the old town.
Stayed 3 nights in Nov 2024

10/10 Excellent

Craig, Burnaby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and we had a wonderful time walking around the city.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dilek, holmdel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Grand Wien Hotel and it exceeded every expectation I had for a luxury hotel. From the moment I arrived, I felt the warmth and attention to detail that defines a truly five-star experience. The room was beautifully appointed, with elegant decor, comfortable furnishings, and all the amenities one could hope for. Every detail was thoughtfully designed, making it a perfect retreat. The hotel facilities were just as impressive—whether it was the spa, the pool, or the common areas, each space was maintained impeccably and radiated a sense of calm and sophistication. Dining was another highlight; the food was exceptional, offering both variety and quality. Every meal felt like a culinary experience, and the service was attentive without being intrusive. The staff truly made the stay memorable, embodying professionalism and warmth. They anticipated needs, provided recommendations, and made every effort to ensure a seamless experience. Overall, Grand Wien Hotel defines what a luxury hotel should be. I left feeling relaxed, pampered, and looking forward to returning on my next visit. Highly recommended for anyone seeking an unforgettable, high-end hotel experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Richard, Oahu

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fine hotel in a traditional historical building minutes walk to the Opera House and high street shopping.
Stayed 4 nights in Oct 2024

10/10 Excellent

JOAKIM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Amazing deal for a 5 star luxury hotel with a lovely spa
Stayed 2 nights in Oct 2024

10/10 Excellent

Hassan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel enjoyed our stay
Stayed 2 nights in Oct 2024

6/10 Okay

Marguerite

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lara

Stayed 2 nights in Sep 2024

6/10 Okay

James, Aylesbury

Traveled with family
We checked in when very tired well into the evening. Only on checking our booking details later did I realise that hotel had allocated a city facing room rather than the more expensive Ringstrasse facing room that we had prepaid for via Expedia. On challenging reception the following morning, receptionist insisted we had only book city room m, but agreed to provide free 2hr late checkout when shown written evidence. 2nd and 3rd nights of stay were both marred by fire alarms which, when we checked out, were confirmed to be false alarms. Despite clear instructions that we wished to be taken to the City Airport Train terminal. Staff told taxi that we wished to be taken to airport. Fortunately my knowledge of the city helped me realise driver was taking wrong route, but we then missed a train due to delay. For a luxury hotel, this property need to improve significantly.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing and nothing
Stayed 7 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice property with an incredibly professional and friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

yi, Brookfiled

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Good hotel and very good area. Just in the room everything is too old. Some it is broken already.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will def stay again. Greta staff & perfect location. Very mich worth the value.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was grand!
Stayed 2 nights in Sep 2024