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elaya hotel vienna city west

4.0 star property
Hotel with a 24-hour front desk, near Vienna Christmas Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for elaya hotel vienna city west

Standard Single Room | Minibar, in-room safe, desk, blackout drapes
Exterior
Exterior
Daily buffet breakfast (EUR 16 per person)
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Air conditioning
The price is AED 341
AED 376 total
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, blackout drapes

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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Air conditioning
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9.0 out of 10, Wonderful, (1002)
The price is AED 418
AED 461 total
includes taxes & fees
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About the neighborhood

Map
Webgasse 23, Vienna, Vienna, 1060

What's nearby

  • Naschmarkt - 15 min walk - 1.3 km
  • Wiener Stadthalle - 19 min walk - 1.6 km
  • Vienna State Opera - 5 min drive - 2.9 km
  • Vienna Christmas Market - 6 min drive - 3.7 km
  • Hofburg Imperial Palace - 6 min drive - 2.8 km

Getting around

  • Zieglergasse U-Bahn - 5 min walk
  • Vienna (XWW-Vienna West Train Station) - 10 min walk
  • Vienna International Airport (VIE) - 29 min drive

Restaurants

  • ‪Thai Isaan Kitchen - ‬4 min walk
  • ‪Cafe Jelinek - ‬5 min walk
  • ‪Shabu Shabu - ‬3 min walk
  • ‪Gastwirtschaft Steman - ‬5 min walk
  • ‪Nam Nam - ‬3 min walk

About this property

elaya hotel vienna city west

Upscale hotel near Naschmarkt
elaya hotel vienna city west provides amenities like a terrace and a garden. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an elevator, and smoke-free premises
  • A 24-hour front desk, coffee/tea in the lobby, and luggage storage
Room features
All 93 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • Heating, daily housekeeping, and desks

Languages

Bosnian, Croatian, English, German, Macedonian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 19.00 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 16 per person
  • Coffee/tea in common area(s)

Things to do

  • Free bicycle rentals

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 100% renewable energy
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Airport shuttle fee: EUR 50.00 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: EUR 19.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel 1060
Arthotel ANA Boutique Six Vienna

Frequently asked questions

Is elaya hotel vienna city west pet-friendly?

Yes, elaya hotel vienna city west allows pets (limit 1 total).

How much does it cost to stay at elaya hotel vienna city west ?

As of 3 December 2024, prices found for a 1-night stay for 2 adults at elaya hotel vienna city west on 8 December 2024 start from $105.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at elaya hotel vienna city west ?

Self parking is available for EUR 19.00 per night. Limited spots are available.

What time is check-in at elaya hotel vienna city west ?

Check-in start time: 3:30 PM; Check-in end time: anytime.

What time is check-out at elaya hotel vienna city west ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does elaya hotel vienna city west provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50.00 per vehicle applies.

Where is elaya hotel vienna city west located?

Located in Mariahilf, this hotel is within a 15-minute walk of Mariahilfer Street and Naschmarkt. Vienna Christmas Market and Vienna State Opera are also within 2 mi (3 km). Zieglergasse U-Bahn is only a 5-minute walk and Kaiserstraße Tram Stop is 7 minutes.

elaya hotel vienna city west Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 165 out of 491 reviews" "
Rating 8 - Good. 235 out of 491 reviews" "
Rating 6 - Okay. 66 out of 491 reviews" "
Rating 4 - Poor. 16 out of 491 reviews" "
Rating 2 - Terrible. 9 out of 491 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marie-Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Theodore

Liked: Cleanliness
Disliked: Staff & service
This place was average in all respects. Clean enough, but stains on the carpet and scuffed up walls, places where a picture had obviously fallen Etc. Nothing to turn me away but was obviously steadily declining from neglect over time and lack of upkeep. The room was ok, bathroom was cramped but the room itself was larger than you’d expect from an eu hotel. There was only one English channel on the tv - sky news, but you’re not coming to Vienna to watch tv. I paid for breakfast included and when checking in they said as much, but the next morning I was not on the list and had to pay for a dismal breakfast. Save yourself and don’t pay for breakfast here, plenty of cafes within a few blocks that have much better food. I disputed this charge when checking out and the clerk was very uncooperative. Left a very bad impression as I checked out, this review would probably have been a lot better if they’d waived the charges. Location is ok, there are restaurants and cafes around, and a main shopping street a couple blocks up you can follow to the main tourist area, about a 25 minute walk. Overall this is a passable hotel at an ok price, but I’d expected a bit better.
Stayed 2 nights in Sep 2024

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Stefano

Disliked: Cleanliness, staff & service, property conditions & facilities
A 3-star stay in a different hotel
We stayed in what seemed to be a different building from the "real" hotel elaya, we had to take a corridor to the back of the building for a lift to our room. The room was branded with another hotel name, clearly a 3-star hotel given the condition of the furniture, lack of amenities and the poor service (2 days wait for an iron). Breakfast buffet okay but not many choiches,
Stayed 3 nights in Aug 2024

4/10 Poor

Marina

Liked: Cleanliness
Disliked: Staff & service
The rooms are modern and very clean. However, service was almost non-existent. Staff constantly sitting in the courtyard smoking rather than assisting guests. Coffee station in the foyer out of order and judging from the sign, it has been non functional for a long time.
Stayed 2 nights in Aug 2024

10/10 Excellent

devi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Jul 2024

8/10 Good

Ka Pong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Bohdan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Edward

Stayed 2 nights in Mar 2024

8/10 Good

Charles, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and service. Room needs better soundproofing and more English language TV programs, however.
Stayed 7 nights in Feb 2024

10/10 Excellent

Sheri

Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable safe lodging with helpful staff
Reception staff were very helpful and patient with any and all questions I had. Daily housekeeping was reliable. The free coffee machine was a welcome respite as well as the tea packets. Location is convenient to a subway stop and area is very safe.
Stayed 4 nights in May 2023

6/10 Okay

REUVEN

Liked: Cleanliness, staff & service, room comfort
nice stay. problems at shower
Stayed 6 nights in Dec 2022

10/10 Excellent

KWANG MUK

Stayed 1 night in Nov 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Clean, minimalist and reasonably priced. Perfect for a few days in Vienna for someone travelling light.

10/10 Excellent

Eric, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff close to train subway and shopping
Stayed 7 nights in Oct 2022

10/10 Excellent

Cherrelyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Vienna.
Stayed 14 nights in Oct 2022

6/10 Okay

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean with a modern bathroom and great wifi. My main issue was that although it is stated that the room is airconditioned, the air-conditioning was in fact turned off. When I asked about this I was told that it was because summer was over, despite it being a warm Autumn. The personnel at reception where able to find a fan for me but it would not work, I informed of this the following day, they got me another fan which also did not work! I tolerated the stay with the windows open, but the noses from the street is considerable. Luckily I had early morning appointments so the noise acted as an alarm clock. Although everything else about the hotel was good, I believe the switched off air-conditioning system constitutes false advertising.
Stayed 5 nights in Oct 2022

6/10 Okay

Grisel

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel looks nice but the carpet was too dirty and not a good location, it was far from center
Stayed 3 nights in Oct 2022

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Very friendly staff. Fab coffee machine. Bathroom a bit dated however.
Stayed 5 nights in Oct 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Artful and comfortable ;)
Beautiful hotel with a very artistic vibe and amazing helpful staff, oh and they have free bikes to use and great coffee and tea.
Stayed 3 nights in Jul 2022

6/10 Okay

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
AC no work very well
Air conditioning no cool at all
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2022

8/10 Good

william h

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2022