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elaya hotel vienna city center

4.0 star property
Hotel with a 24-hour front desk, steps from Stephansplatz

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for elaya hotel vienna city center

Minibar, in-room safe, desk, laptop workspace
Free toiletries, hair dryer, towels
Exterior
View from room
Junior Suite | Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning
The price is AED 461
AED 519 total
includes taxes & fees
11 Feb - 12 Feb

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Espresso maker
Coffee/tea maker
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Free WiFi
Air conditioning
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8.8 out of 10, Excellent, (1002)
The price is AED 444
AED 499 total
includes taxes & fees
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Ruby Lissi Hotel Vienna

About the neighborhood

Map
Wildpretmarkt 5, Vienna, 1010

What's nearby

  • Stephansplatz - 2 min walk
  • St. Stephen's Cathedral - 3 min walk
  • Hofburg Imperial Palace - 6 min walk
  • Vienna State Opera - 13 min walk
  • Vienna Christmas Market - 15 min walk

Getting around

  • Stephansplatz U-Bahn - 5 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 26 min drive

Restaurants

  • ‪Cafe-Restaurant Korb - ‬1 min walk
  • ‪Gelateria Hoher Markt - ‬1 min walk
  • ‪Caffe a Casa - ‬2 min walk
  • ‪Eissalon Tuchlauben - ‬2 min walk
  • ‪Roberto American Bar - ‬1 min walk

About this property

elaya hotel vienna city center

Upscale hotel near Vienna State Opera
Close to Stephansplatz and St. Stephen's Cathedral, elaya hotel vienna city center provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • A front-desk safe, smoke-free premises, and concierge services
  • Multilingual staff, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at elaya hotel vienna city center include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Travel cribs, heating, and daily housekeeping

Languages

Arabic, Croatian, English, French, German, Hungarian, Italian, Russian, Serbian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1312 ft (EUR 35 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 20 per person
  • Room service available

Family friendly

  • Laundry facilities
  • Travel crib

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, lockbox

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Nearby parking fee: EUR 35 per day (1312 ft away)
  • Pet deposit: EUR 0 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Amadeus Hotel Wien
Amadeus Wien
Amadeus Hotel Vienna
Amadeus Vienna
Arthotel ANA Amadeus
Elaya Vienna City Center
elaya hotel vienna city center Hotel
elaya hotel vienna city center Vienna
elaya hotel vienna city center Hotel Vienna

Frequently asked questions

Is elaya hotel vienna city center pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a deposit of EUR 0 per stay. Service animals are exempt from fees.

What time is check-in at elaya hotel vienna city center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at elaya hotel vienna city center?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does elaya hotel vienna city center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is elaya hotel vienna city center located?

Located in Innere Stadt, this hotel is within a 5-minute walk of Stephansplatz and St. Stephen's Cathedral. Hofburg Imperial Palace and Vienna State Opera are also within 15 minutes. Stephansplatz U-Bahn is 5 minutes by foot and Salztorbrücke Tram Stop is 6 minutes.

elaya hotel vienna city center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 435 out of 697 reviews" "
Rating 8 - Good. 206 out of 697 reviews" "
Rating 6 - Okay. 31 out of 697 reviews" "
Rating 4 - Poor. 17 out of 697 reviews" "
Rating 2 - Terrible. 8 out of 697 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bernadine, Hillside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. It was truly a wonderful time. Thanks
Stayed 7 nights in Dec 2024

10/10 Excellent

Paul william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nearby to transport links if needed. Modern enough and had everything we needed but a little tired in places. A very good stay all in all.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rocky

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great rooms are big considering it’s Europe and beds are comfortable stayed in Munich and bed was hard as a rock. The area where the hotel is located is very close to high end shopping as well as other points of interest very friendly people and only thing that was missing was a hotel bar or restaurant
Stayed 2 nights in Dec 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice warm room, friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very accommodating to the situation I had with my room and they were very helpful and accommodating my extra guest, even though the hotel at capacity. I don’t think I’ve had a better experience at a hotel with hotel staff. I had a situation with the person who was staying in my room and the hotel was very understanding and helped me mitigate through it. I appreciated that very much and respect the care they had for their other hotel goers. The food was terrific.
Stayed 3 nights in Dec 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff and excellent location.
Stayed 7 nights in Nov 2024

10/10 Excellent

Adrian Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Dec 2024

8/10 Good

Lee Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Clean. Breakfast was good. Staff helpful. Bathroom was a bit dated and could benefit from an update but it was a major problem. Sound proofing not the best but overall I would recommend if you are looking to visit central Vienna
Stayed 3 nights in Nov 2024

10/10 Excellent

Jan, Maitland

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel in the perfect location to see all the marvelous sites Vienna has to offer. Staff was very friendly and helpful. Close to shopping and restaurants. We had a wonderful stay.
Stayed 6 nights in Nov 2024

10/10 Excellent

Roger

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ideally located to explore central Vienna, from Stephensplatz to the Museum Quarter. All are within easy walking distance. The concierge at the front desk was very helpful in suggesting and making reservations for wonderful dinners every night we stayed.
Stayed 4 nights in Nov 2024

8/10 Good

Joan, Westminster

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vienna is a very large area. The walk to attractions was a distance, we taxied to most attractions. The staff was very helpful and room was clean and comfortable.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a few minutes away from St. Stephen’s Cathedral. It is in a quiet side street but close enough to the tourist attractions. Staff is very nice and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bruce

We love the softness of the bed. The staff was great and recommending places to eat. Also, we love the fact that they had a couple chairs and a table to set things on.
Stayed 1 night in Oct 2024

8/10 Good

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 3 night stay; room was nice, spacious & cleaned daily. Bed was a bit hard for my liking, and I wouldn't have minded too much had the pillows been good. Pillows were useless, as if we had slept with none. That was my only issue along with needed more tv channels in English. Location is great, and front desk Sara was amazing. The other gentlemen in the evening wasn't so inviting, lacks friendliness. He should learn from Sara. Overall I will stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela June

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception team were excellent, very welcoming and great breakfast. Great location to visit Vienna’s highlights. Had a wonderful stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yosnier, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the front desk was very nice and recommended all the thing you was able to do near to the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nigel James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the perfect location. The staff very helpful and friendly. Cleanliness was exceptionally good and my room was very comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Beverley Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are terrific and it was quiet despite central location . It ticked all the boxes
Stayed 3 nights in Oct 2024

6/10 Okay

Mansi

Stayed 3 nights in Sep 2024

10/10 Excellent

France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Well situation and close to walking place
Stayed 2 nights in Sep 2024

10/10 Excellent

Rafael

Stayed 1 night in Aug 2024

10/10 Excellent

Chung-mei Maggie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, 5 minutes walk to Stephansplatz and 20 minutes to Wien Mitte for the airport train. Property is clean and has all the basic amenities. Some facilities could do with some updating eg a fresh layer of paint but otherwise great city break location.
Stayed 5 nights in Sep 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024