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"The service and the staff"

"Great location literally behind the Baptistery. Walking distance from rail station. Claudia gave us a great breakfast each day"

"A wonderful hotel with huge spa including sauna, steam bath and big thermal water pools"

"My third stay here and, as always, lovely service, convenient location and clean spacious room. My only disappointment was the reduced selection of gluten free items at breakfast. I had grown accustomed to and lauded the selection before. Still Oatria is a wonderful hotel. "

"A lovely home away from home. Very relaxing. Clean and well maintained. The hosts are very gracious. Check yhe weather and if it's to be cool and rainy, dress accordingly. "

"This is a beautiful old property, full of lovely artwork and charm, a real home. There is a lot of wildlife to enjoy. We had a lovely time staying here. It is well equipped Loads of books and dvds if staying in. We had a fair amount of wet weather unfortunately but was ok. We loved visiting Pescia, Lucca and Montecatino whilst we were there, all in easy driving distance. Try the fanicular going up to Montecatino Alta, stunning views and a square full of restaurants which was very jolly. One point of note is that the access to the house is down a very steep unmade up slope, and we found that a challenge being in our mid 70s, so senior citizens like us just need to be aware of this. The approach road is steep and winding. That said, it was still a great pleasure to stay at Il Rivo and the owner Michelle is lovely and very helpful. Great communication. Thankyou Michelle."

"Clean. Tricly to get to. But came as advertised"

"Friendly staff, great resturant. "

"The food at the restaurant was terrible. I ordered a bottle of wine and they sent another that was 3 times the price without telling me. They threw us out because they said they had to set up for breakfast while they had other tables still sitting. We were still drinking our wine. The only person that was nice at this place was the person at reception. "