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Mercure Vichy Thermalia

4.0 star property
Hotel in Vichy with spa services and a 24-hour front desk

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Photo gallery for Mercure Vichy Thermalia

Minibar, in-room safe, desk, blackout drapes
Privilege, Room, 1 Double Bed | Bathroom | Eco-friendly toiletries, hair dryer, towels
Bar (on property)
Interior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
130 Boulevard des Etats-Unis, Vichy, Allier, 03200

What's nearby

  • Thermes de Vichy - 1 min walk - 0.1 km
  • Palais des Congrès Opéra Vichy - 4 min walk - 0.4 km
  • Vichy Opera - 7 min walk - 0.7 km
  • Église Saint-Blaise - 10 min walk - 0.9 km
  • Source des Célestins - 13 min walk - 1.1 km

Getting around

  • Vichy Station - 12 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 50 min drive

Restaurants

  • ‪Le Petit Pot - ‬4 min walk
  • ‪La Mie Câline - ‬5 min walk
  • ‪Au Bureau Vichy - ‬4 min walk
  • ‪Venus Barista - ‬5 min walk
  • ‪Le Vichy - ‬5 min walk

About this property

Mercure Vichy Thermalia

Upscale hotel located in Thermal
You can look forward to a terrace, a garden, and dry cleaning/laundry services at Mercure Vichy Thermalia. For some rest and relaxation, visit the Turkish bath/hammam. The on-site French cuisine restaurant, Cote Jardin, offers breakfast, lunch, dinner, and al fresco dining. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall
  • A vending machine, meeting rooms, and smoke-free premises
  • Luggage storage, a 24-hour front desk, and multilingual staff
Room features
All 78 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Baby baths and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Electric kettles and desks

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 14.90 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cote Jardin
  • Les O Fortes

Family friendly

  • Baby bath
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • 3,712 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from October 27 2024 to July 1 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 14.90 per accommodation, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 250 per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Covered self parking fee: EUR 15 per day
  • Pet fee: EUR 14.90 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Thermalia
Mercure Thermalia Hotel
Mercure Thermalia Hotel Vichy
Mercure Thermalia Vichy
Mercure Vichy
Mercure Vichy Thermalia
Thermalia
Thermalia Vichy
Vichy Mercure Thermalia
Vichy Thermalia
Novotel Vichy
Vichy Novotel
Mercure Vichy Thermalia Hotel
Mercure Vichy Thermalia Hotel
Mercure Vichy Thermalia Vichy
Mercure Vichy Thermalia Hotel Vichy

Frequently asked questions

Is Mercure Vichy Thermalia pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 14.90 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Mercure Vichy Thermalia?

Self parking is available for EUR 15 per day.

What time is check-in at Mercure Vichy Thermalia?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Vichy Thermalia?

Check-out is at noon.

Where is Mercure Vichy Thermalia located?

Located in Thermal, this hotel is steps from Thermes de Vichy and Hall des Sources. Palais des Congrès Opéra Vichy and Grand Café Casino are also within 10 minutes. Vichy Station is 12 minutes by foot.

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Mercure Vichy Thermalia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 337 reviews
Rating 8 - Good. 163 out of 337 reviews
Rating 6 - Okay. 63 out of 337 reviews
Rating 4 - Poor. 23 out of 337 reviews
Rating 2 - Terrible. 9 out of 337 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool. Nuxe products in the bathroom. Very very nice staff. Great location and parking.
Stayed 1 night in Jul 2022

4/10 Poor

Ronald

Disliked: Amenities, property conditions & facilities
very old property and needs a lot of refurbishment, the hotel is in a very bad condition.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 nuit confortable
Stayed 1 night in Nov 2022

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was no pool at advertised.
Stayed 3 nights in Aug 2024

8/10 Good

Mika

Liked: Cleanliness, property conditions & facilities
Hotel has seen better days. Properly is outdated. One female waitress was excellent in the evening, had an attitude that she is talking to equals. The male waiters and reception employee had an arrogant attitude, although everyone was polite. I speak fluently French but with an accent, maybe that was the reason. Or the fact that we are a gay couple just resonated badly. The morning staff at breakfast and checkout were however excellent, warm and caring, giving a feeling that they genuinely care.
Stayed 1 night in Oct 2024

6/10 Okay

Luc

Stayed 1 night in Oct 2024

8/10 Good

Véronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

André

Liked: Cleanliness, staff & service, room comfort
il faut changer les moquettes des couloirs du 6°ét
Stayed 1 night in Oct 2024

6/10 Okay

jean michel

Liked: Staff & service
Nuit
Stayed 1 night in Oct 2024

8/10 Good

fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

marie christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Laranjo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lairent

Stayed 1 night in Sep 2024

8/10 Good

bernard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Déçu pour un Hôtel Mercure ! Moquettes et boiseries très dégradées. Ne vaut pas le prix facturé auquel il faut ajouter le parking à 15 euros par jour ! Point positif le petit déjeuner.
Stayed 2 nights in Aug 2024

8/10 Good

Dominique

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Janete

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Thibaud

Disliked: Staff & service, property conditions & facilities
Hotel basique sans charme
Renovation de l etablissement à accélérer. Hotel central et calme
Stayed 1 night in Aug 2024

2/10 Terrible

Wily

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Déçu
Extremement déçu pour un mercure. L'hôtel est dans son jus, tout est veillot. Et surtout, nous avions pris cet hôtel pour la clim, nous avons eu 25 degrés toute la nuit en mettant la clim a fond. Le salon petit-déjeuner n'est pas climatisé, il faisait super chaud. Globalement très déçu, surtout à ce prix là, on s'attend vraiment à mieux. Désolé, on aime pas critiquer mais là, la déception est vraiment trop grande.
Stayed 1 night in Aug 2024

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Pascal

Disliked: Cleanliness, staff & service, property conditions & facilities
4 etoiles non justifiées mérite une grande rénovation, les tarifs ne correspondent pas du tout à la prestation 180€ la nuit, la direction devrait adapter les tarifs à l'état actuel de l'établissement. A fuir !
Stayed 1 night in Aug 2024

6/10 Okay

Claudio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel im Umbau - gute Lage
Das Hotel war im Umbau - das wäre gut zu wissen bevor man bucht. Leute sehr freundlich. Lage sehr gut. Die Ausstattung entsprach dem 80er.
Stayed 1 night in Aug 2024

10/10 Excellent

THEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

tanguy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024