Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply
Property is also known as
Hotel Imperial Veracruz
Imperial Veracruz
Hotel Imperial Hotel
Hotel Imperial Veracruz
Collection O Hotel Imperial
Hotel Imperial Hotel Veracruz
Frequently asked questions
Is Hotel Imperial pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Imperial?
Self parking is free at this property.
What time is check-in at Hotel Imperial?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Imperial?
Check-out is at noon.
Where is Hotel Imperial located?
Located in Malecon, this hotel is within a 5-minute walk of Zócalo and Veracruz Harbour. Veracruz Aquarium is 1.6 mi (2.6 km) away. Veracruz Central Station is 8 minutes by foot.
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Hotel Imperial Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The place is very nice but is noise because the ubication, great place high recommended
Rey de jesus
Stayed 1 night in Nov 2023
6/10 Okay
Yesenia
6 December 2024
Disliked: Cleanliness
Great location but the hotel was empty and not clean. We had three rooms, one of the rooms had chips under the bed, the other room seemed like it was being renovated it had touch up paint covering the mold and the toilet bowls and showers were awful in all three rooms
Very charming hotel! I loved the old, antique feel, upgraded with some modern touches. The overall historical feel was preserved, and the nice modern touches in the bathroom blended in, without taking away from the old charm. Service was also excellent - all of the women at the reception desk were super nice and friendly.
The hotel is not what is shown on the pictures. Rooms smell and it feels dirty. Staff is not friendly nor help. We had to take our own baggage down to the room and out to the car. Will never stay there again.
oralia
Stayed 1 night in Jun 2024
4/10 Poor
Dionisio
2 December 2022
Disliked: Property conditions & facilities
Very good location but old building that need an update!!! Rooms with humidity smell!!! Elevators does not work all the time… price ok but could improve service and facilities
NO PUDIMOS DORMIR EMPEZO A PICARNOS TODO EL CUERPO, HABÍAN CUCARACHAS, AL OTRO DÍA NOS PUSIMOS A VER LAS SABANAS Y EL COLCHON LLENO DE CHINCHES TENEMOS TODO EL CUERPO PICADO Y TENDREMOS QUE IR AL DOCTOR YA QUE LAS RONCHAS CADA VEZ ESTAN MÁS GRANDES, LA HABITACIÒN NO ES LO QUE DECÌA UN BAÑO MUY MALO Y LAS CAMAS INCOMODAS, YA NOS HABÍAMOS QUEDADO HACE TIEMPO AHÌ PERO NOS DIERON OTRAS HABITACIONES QUE NADA QUE VER.
Excelente opción por su ubicación y servicio. Hotel histórico en pleno zócalo de la ciudad. Las habitaciones siempre limpias y las chicas de recepción siempre amables.
Un lugar cómodo, personal amable, aveces puede ser ruidoso en las afueras pero por dentro es muy tranquilo. Sin duda volveré a reservar la próxima vez en Veracruz.
Aunque la ubicación es buena, pésimo servicio, jamas funcionó el internet, la recepcionista grosera, el acceso al balcón estaba asqueroso. Háganse un favor y no se hospeden aquí!