Salvador Diaz Miron 1572, Entre Collado y Tuero Molina, Veracruz, VER, 91910
What's nearby
Benito Juarez Auditorium - 2 min walk - 0.3 km
Zócalo - 2 min drive - 2.4 km
Veracruz Cathedral - 3 min drive - 2.4 km
Veracruz Aquarium - 3 min drive - 2.1 km
Veracruz Harbour - 3 min drive - 2.7 km
Getting around
Veracruz Central Station - 10 min drive
General Heriberto Jara Intl. Airport (VER) - 23 min drive
Restaurants
Fresco&Rico - 2 min walk
Subway - 2 min walk
Ruta Café - 1 min walk
Tachos Tacos - 5 min walk
McDonald's - 1 min walk
About this property
Hotel Gran Via
Hotel near Benito Juarez Auditorium
Located close to Parque Recreativo Cri-Cri and Veracruz Aquarium, Hotel Gran Via provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. Free in-room WiFi is available to all guests, along with a business center and a restaurant.
Other perks at this hotel include:
An outdoor pool
Free self parking and valet parking
An area shuttle, smoke-free premises, and free newspapers
A computer station, concierge services, and a banquet hall
Room features
All 90 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
Bathrooms with showers and free toiletries
Plasma TVs with cable channels
Daily housekeeping, desks, and phones
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Area shuttle (surcharge)
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Things to do
Full-service spa
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business center
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bathroom
Free toiletries
Private bathroom
Shower
Towels
Entertainment
Cable channels
Plasma TV
Food and drink
Free bottled water
More
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property is also known as
Gran Via Veracruz
Hotel Gran Via Veracruz
Hotel Gran Via Hotel
Hotel Gran Via Veracruz
Hotel Gran Via Hotel Veracruz
Frequently asked questions
Does Hotel Gran Via have a pool?
Yes, this property has an outdoor pool.
Is Hotel Gran Via pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Gran Via?
Self parking and valet parking are free at this property.
What time is check-in at Hotel Gran Via?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Gran Via?
Check-out is at 1 PM.
Where is Hotel Gran Via located?
Located in the heart of Veracruz, this spa hotel is steps from Parque Recreativo Cri-Cri and Benito Juarez Auditorium. Veracruz Aquarium and Zócalo are also within 2 mi (3 km).
Hotel Gran Via Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The front desk staff was rude. We were provided one towel per person with no floor mat and wash rags and were denied extra towels. The wifi was so weak there was no internet access. When we asked for someone to come look at our tv, we were told someone would be up shortly, but nobody came. Their website indicated breakfast was included, but we were told you had to book through them directly for the complimentary breakfast, which was never mentioned. The restaurant only micorwaved leftovers, so their food was also disappointing.
The receptionist, Concepcion was super rude when I asked for towels and toilet paper she said that I need to go to the reception to get it because the service lady was gone. I went to get the items and the cleaning lady was giving her the items I have requested. Then she said that I needed to leave my idea to get towels. So, I have to use the blankets to dry myself. Also, the sink was stocked, the shower head was rusty and the water did not come out.
Esta fue mi segunda visita al hotel después de 6-7 años y me quedo con la primera vez que lo visite. Ahora sentí que el servicio solo cumple con lo básico ya que el WiFi es muy inestable y lento, si tuviera necesidad de utilizarlo para realizar mi trabajo, prefiero usar los datos de mi celular. El baño tenía defectuosa la palanca para descargar le agua, nada grave, pero son esos detalles que hacen la diferencia. La limpieza de las habitaciones regular, sobretodo las camas que daban la sensación que las sábanas no habían sido cambiadas en mucho tiempo, además de que las toallas presentaban rastros de suciedad, quizás unas manchas que ya no se lograron eliminar. De igual forma una de las camas estaba hundida en un costado. De ahí en fuera el clima funcionaba muy bien al igual que la televisión y el elevador siempre funcionando, el espacio de estacionamiento es bueno.
The room itself was pretty nice but the ac barely worked. The staff for the restaurant is so disrespectful. She kept smacking her lips and rolling her eyes as we ordered in the evening. The elevator was out of order for most of the stay.