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DoubleTree by Hilton Hotel Veracruz

3.5 star property
Boardwalk/promenade hotel with free valet parking and a health club

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Photo gallery for DoubleTree by Hilton Hotel Veracruz

Outdoor pool, sun loungers
Standard Room, 2 Queen Beds, Non Smoking, Beach View | Premium bedding, down comforters, pillowtop beds, in-room safe
Bar (on property)
Lobby
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service
  • Laundry
The current price is AED 238
AED 280 total
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room, 2 Double Beds, Non Smoking (Interior View)

Room, 2 Double Beds, Non Smoking (Interior View) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking (Interior View)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillowtop bed
  • 29.00 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Beach View

Standard Room, 2 Queen Beds, Non Smoking, Beach View | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Beach View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 62.00 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Beach View

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking, Beach View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 46.00 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Interior View)

Room, 1 King Bed, Non Smoking (Interior View) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Interior View)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 29.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Interior View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Interior View)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Beach View

Junior Suite, 2 Queen Beds, Non Smoking, Beach View | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, 2 Queen Beds, Non Smoking, Beach View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 46.00 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, Beach View

Room, 1 Queen Bed, Non Smoking, Beach View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Non Smoking, Beach View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 36.00 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking (Beach View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Double Bed, Accessible, Non Smoking (Beach View)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 36.00 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, Beach View

Room, 1 King Bed, Non Smoking, Beach View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Beach View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 29.00 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Beach View

40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed, Non Smoking, Beach View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 49.00 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking | Living area | 40-inch flat-screen TV with cable channels, TV

Studio Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 41.00 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Beach View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Beach View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • 36.00 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard With Sea View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Double Room Standard With Sea View

Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Suite Junior With Sea View

Premium bedding, down comforters, pillowtop beds, in-room safe

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Suite With Sea View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Junior With Sea View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Double Room Standard

Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With Sea View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Standard

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

Similar properties

Front of property - evening/night

Emporio Veracruz Hotel

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
8.8 out of 10, Excellent, 1,192 reviews
The price is AED 278
AED 329 total
includes taxes & fees
12 Mar - 13 Mar
Emporio Veracruz Hotel

About the neighborhood

Map
Blvd. Manuel Avila Camacho 707, Col. Flores Magón, Veracruz, VER, 91900

What's nearby

  • Malecón de Veracruz - 9 min walk - 0.8 km
  • Veracruz Aquarium - 12 min walk - 1.0 km
  • Veracruz Harbour - 19 min walk - 1.6 km
  • Zócalo - 2 min drive - 2.1 km
  • Veracruz Cathedral - 2 min drive - 2.1 km

Getting around

  • Veracruz Central Station - 8 min drive
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Jarrita de Oro - ‬7 min walk
  • ‪El Sano Amanecer - ‬6 min walk
  • ‪Palapa de Perea - ‬8 min walk
  • ‪Gůero,Güera - ‬4 min walk
  • ‪Antojitos Veracruzanos Lolita - ‬8 min walk

About this property

DoubleTree by Hilton Hotel Veracruz

Hotel near Malecón de Veracruz
Located close to Veracruz Aquarium and Veracruz Cathedral, DoubleTree by Hilton Hotel Veracruz provides dry cleaning/laundry services, a bar, and a health club. The on-site international cuisine restaurant, Enxebre, offers breakfast, lunch, dinner, and ocean views. In addition to a business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking and valet parking
  • Full breakfast (surcharge), an electric car charging station, and 10 meeting rooms
  • Coworking spaces, a banquet hall, and local meal delivery service
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–noon: MXN 330.00 for adults and MXN 199.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Enxebre

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (484 square feet of space)
  • Coworking space
  • Meeting rooms - 10

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Elevator door width (inches): 45
  • Front entrance ramp
  • Lever door handles
  • Pool access ramp on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • 10 stairs to reach property
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Local meal delivery service

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 330.00 for adults and MXN 199.00 for children
  • Late check-out fee: MXN 600.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Veracruz
Hotel Novo Mar Veracruz
Novo Mar
Novo Mar Veracruz
Doubletree By Hilton Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel
DoubleTree by Hilton Hotel Veracruz Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel Veracruz

Frequently asked questions

Does DoubleTree by Hilton Hotel Veracruz have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is DoubleTree by Hilton Hotel Veracruz pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Hotel Veracruz?

Self parking and valet parking are free at this property.

What time is check-in at DoubleTree by Hilton Hotel Veracruz?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at DoubleTree by Hilton Hotel Veracruz?

Check-out is at noon. Late check-out is available for MXN 600.00 (subject to availability).

Where is DoubleTree by Hilton Hotel Veracruz located?

Located in Malecon, this hotel is within a 15-minute walk of Malecón de Veracruz and Veracruz Aquarium. Veracruz Harbour and Veracruz Cathedral are also within 1 mi (2 km). Veracruz Central Station is 28 minutes by foot.

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DoubleTree by Hilton Hotel Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Irma

Excellent staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
Delicious food and beautiful place
Stayed 1 night in Jul 2024

8/10 Good

Benigno

Liked: Property conditions & facilities
I like the area really nice
Stayed 1 night in Sep 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 3 nights in Sep 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On December they host parties and you can’t sleep.
Stayed 2 nights in Dec 2024

4/10 Poor

Benoit

Liked: Cleanliness, staff & service, amenities
Very bad quality/price ratio. No mini fridge. Pool closed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Arjeniz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay, love it
Stayed 9 nights in Oct 2023

10/10 Excellent

Jose Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 3 nights in Nov 2024

10/10 Excellent

LUIS ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Veracruz
Everything was great
Stayed 5 nights in Jun 2024

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rion Wash very dirty. Dirty Sheets and Yoeles. Towels had holes and they were very dirty.
Stayed 5 nights in Sep 2024

8/10 Good

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing pool area. We were able to check in early from an overnight flight. Made the day and evening easy to enjoy after a nap!
Stayed 3 nights in Aug 2024

10/10 Excellent

Mtra Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Dec 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning and linens needs to be updated.
Stayed 4 nights in Sep 2024

10/10 Excellent

Arnol a

Liked: Cleanliness, amenities
Excellent services, always clean, good air condition and closed to the malecon, and other areas for recreation and fun
Stayed 4 nights in May 2024

8/10 Good

Jose Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place for business trip and it's in front of the beach
Stayed 3 nights in Sep 2023

10/10 Excellent

Edilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Sep 2023

10/10 Excellent

zulema

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly welcoming the minute we stepped into the hotel, which was a nice feeling after traveling for a long period of time. Our view was incredible as well since we chose a room with an ocean view. I will say, though, that one little invonvenience was the elevator. There were times when it was not working too well, taking a little longer to open once we reached our floor of choice. Other than that though, wonderful experience, would come again.
Stayed 1 night in Oct 2024

6/10 Okay

Nereyda

Liked: Cleanliness
Disliked: Staff & service
Staff is unfriendly, wind noise came inside the window
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. The location, right on the malecón is great for enjoying the beach. You can walk out on the nearby breakwater. The zocalo, the main plaza of Veracruz is a 25-minute walk away.
Stayed 2 nights in Nov 2023

10/10 Excellent

Karla Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 1 night in Aug 2024

8/10 Good

Ivonne Herrera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, a good spread. The room was a good size, the bed comforters and bathroom towels need updating.
Stayed 6 nights in Nov 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Aug 2023

10/10 Excellent

ALVARO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
100 % satisfaced
Stayed 8 nights in Sep 2023

8/10 Good

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Jul 2024