4/10 Poor
Carlos C.
31 August 2019
Liked: Check-in
Disliked: Communication
Never again!
I had other cheaper alternatives but decided this place because of the nice photos and the previous good comments. The photos are real but when you get close to furniture/doors/bathroom you see they are shabby and rusty. I think probably this place was nice some years ago but not now. At the arrival I found three problems. 1) WC was broken, I spent several days asking for this to be solved. I WhatsApp-ed the local contact, she told me she knew the issue but asked me to send message to owner otherwise it will never be resolved, I emailed owner who provided plumber phone number. I called plumber and he asked me photos of the problem so he will come with the right tools, I sent photos but plumber never came. 2) The light in one of the bedrooms did not work. we had to use a torch during the 7 nights. 3) Batteries for the tv control did not work. I had to buy them to see the tv.
Conclusion. The place needs some housework’s and renewal. The service is the worst I have seen. It is not acceptable to have toilet broken 7 days, it is not acceptable that I have to call to three different people plus provide photos to help the plumber during my holiday. I was supposed to be one having holidays and the owner of the flat was supposed to be the one chasing people to fix the issues.
Carlos C.
Stayed 7 nights in Aug 2019