8/10 Good
Philippa
Traveled with family
9 December 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This hotel came highly recommended by a friend. It is ideally situated 5 minutes' walk from Piazza San Marco, and the water buses at San Zaccaria which can rake you to the airport in an hour, or to the Santa Lucia train station in 30 minutes. Breakfast is available, served in the palatial first floor dining room by quiet helpful staff. Fresh fruit, pastries, scrambled eggs, bacon, are all avaliable on b and b basis, but a la carte dishes come at a price and include smoked salmon, avocado, and omelettes cooked to order. The rooms are serviced daily, with fresh towels. A tiny lift takes you up to your room. Our small twin room on the 3rd floor was clean and adequately furnished, and the beds were comfy, but the bathroom needed updating. The shower was over the bath and there was no hand rail to help get in and out, and no slip mat. The nightmare hair dryer was a tube attached to the wall, activated by pulling on it, but pulling on it made it come off the wall and stop.working! It also had extremely low power, so bring your own haurdryer! The front desk staff were extremely helpful and chatty, and provided maps and recommendations of restaurants close by for dinner. They will print off documents if needed. There is a 'garden" on the ground floor, but it is just a small courtyard with a bench and a few plants. There is a little bar by the entrance for aperitifs or nightcaps, but it was always empty, and we got the impression it was more for the night staff to sleep in!
Philippa
Stayed 3 nights in Dec 2024