Aqua Palace Hotel

4.0 star property
Hotel with a 24-hour front desk, a short walk to St. Mark's Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aqua Palace Hotel

Rooftop terrace
Lobby
Junior Suite | Minibar, in-room safe, soundproofing, free WiFi
Front of property
Bar (on property)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
The price is AED 609
AED 705 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Bidet
Bathrobes
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed

Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Bidet
Bathrobes
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, Canal View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Bidet
Bathrobes
  • 40 sq m
  • Canal view
  • Sleeps 4
  • 1 Double Bed

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Bidet
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite, Canal View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Bidet
Bathrobes
  • 22 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Calle de la Malvasia 5492, Castello, Venice, VE, 30122

What's nearby

  • St. Mark's Square - 3 min walk - 0.3 km
  • St. Mark's Basilica - 3 min walk - 0.3 km
  • Rialto Bridge - 4 min walk - 0.3 km
  • Doge's Palace - 5 min walk - 0.5 km
  • Teatro La Fenice - 8 min walk - 0.7 km

Restaurants

  • ‪Dal Moro's - Fresh Pasta To Go - ‬3 min walk
  • ‪Ristorante La Piazza - ‬2 min walk
  • ‪La Boutique del Gelato - ‬1 min walk
  • ‪Da Carletto - ‬3 min walk
  • ‪1000 Gourmet Venezia - ‬1 min walk

About this property

Aqua Palace Hotel

Upscale hotel near St. Mark's Square
Close to St. Mark's Basilica and Rialto Bridge, Aqua Palace Hotel provides dry cleaning/laundry services, a bar, and more. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), train station pick-up service, and express check-out
  • Express check-in, babysitting (surcharge), and multilingual staff
  • A 24-hour front desk, a porter/bellhop, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Aqua Palace Hotel offer perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with bidets and tubs or showers
  • LCD TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 15 per person
  • 1 bar
  • Room service available

Family friendly

  • Babysitting (surcharge)
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable/satellite channels
  • LCD TV

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1EVBHWRZ7

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice

Frequently asked questions

Is Aqua Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aqua Palace Hotel?

This property doesn't offer parking.

What time is check-in at Aqua Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Aqua Palace Hotel?

Check-out is at noon.

Where is Aqua Palace Hotel located?

Located in Castello, this hotel is within a 5-minute walk of San Teodoro, St. Mark's Square, and St. Mark's Basilica. Rialto Bridge and Doge's Palace are also within 10 minutes. Venice Santa Lucia Station is 24 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 24 minutes.

Aqua Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 500 out of 658 reviews" "
Rating 8 - Good. 139 out of 658 reviews" "
Rating 6 - Okay. 12 out of 658 reviews" "
Rating 4 - Poor. 5 out of 658 reviews" "
Rating 2 - Terrible. 2 out of 658 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real great property, friendly and attentive staff. Breakfast had more the enough options and was of a very good quality. Rooms were very comfortable and cleaned daily. We would go back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Georgia, Echuca

Traveled with partner
Liked: Property conditions & facilities
Amazing experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a real treat to stay in such an elegant, timeless hotel. The staff was friendly and so helpful. The location was convenient and very walkable for the surrounding points of interest. Our room was cleaned daily, and we never even saw the housekeepers! The service at this hotel was excellent!
Stayed 7 nights in Nov 2024

10/10 Excellent

carol, Paterson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect location to stay in order to tour Venice. It is close to all the attractions. I had a great stay the staff was awesome and the hotel was great.
Stayed 5 nights in Oct 2024

10/10 Excellent

Gerard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and accommodating. The property is conveniently located. Lello was a wealth of information and conversation. I have no doubt I will not stay anywhere else in Venice again. Only the Aqua Palace!
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Stayed 2 nights in Sep 2024

10/10 Excellent

Annia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff Would stay again
Stayed 2 nights in Sep 2024

8/10 Good

Anne

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The room was large and had a beautiful view of the city . Will definitely come back
Stayed 2 nights in Sep 2024

10/10 Excellent

Greig

Stayed 2 nights in Aug 2024

10/10 Excellent

Stepan

Liked: Amenities, property conditions & facilities
Every single staff member was amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable and clean. Service from front desk, restaurant and bar was great. Location was perfect.
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew, Spruce Grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was friendly and helpful, especially Lello the bar manager for excellent service, recommendations, reservations etc. Breakfast was a perfect selection of items, fresh pasteries, mimosas…. I know where I will be staying again next time in Venice!
Stayed 2 nights in Sep 2024

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel for convenience and luxury.
Stayed 2 nights in Jul 2024

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk people were great, but eating breakfast had a really bad experience. We paid at the front desk for breakfast and the staff who were serving for breakfast treated us like we had came in there and sat down and just started to eat. They really treated us like we had stolen the breakfast until it became and issued and very unpleasant. Did not apologize at all when they found out that we had paid for the breakfast try to make it seem like they was doing us a favor but saying I can pay for one breakfast and that’s it. They didn’t even try to find out if we had paid or not just assumed we didn’t and therefore treated us accordingly very nasty, but besides them everything else was ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious room and very helpful front desk.
Stayed 5 nights in Aug 2024

8/10 Good

Deitrich

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice place. Room was hot for me. My husband was fine with it. Bathroom smell was sometimes a little off but otherwise the place was nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Wilford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eleni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful visit. Hotel room was perfect for us and Lelo in the bar helped arrange an amazing dinner with gondola taking us there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

nancy, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall!
Stayed 3 nights in Jul 2024

10/10 Excellent

Qui

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Jul 2024

8/10 Good

Jenny, VANCOUVER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and kind staff! Location is good, although it takes some navigating and the streets to access the hotel can be a little eerie late at night. Room was clean but bathroom could use a little updating and the showers and sink got backed up from time to time. Overall very good experience
Stayed 4 nights in Jul 2024