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Park Hotel & SPA Vella Hills

4.0 star property
Escape to mountain serenity where you can relax by multiple pools or sip coffee surrounded by nature. Enjoy tennis courts, bike rentals and childcare for endless family fun.

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Photo gallery for Park Hotel & SPA Vella Hills

Indoor pool, seasonal outdoor pool
Lobby
Indoor pool, seasonal outdoor pool
Indoor spa tub
Indoor pool, seasonal outdoor pool
Nestled in the mountains, Park Hotel & SPA Vella Hills offers a serene escape with a poolside bar and coffee shop. Enjoy local and international cuisine at the on-site restaurant, indulge in spa treatments like aromatherapy or manicures/pedicures, explore the garden playground or swim laps in one of two pools.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Pool
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, soundproofing

Standard Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 33 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Luxury Double or Twin Room

Flat-screen TV

Luxury Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Ceiling fan
  • 42 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Minibar, in-room safe, desk, soundproofing

Standard Double Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 34 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Luxury Double or Twin Room, Balcony

Flat-screen TV

Luxury Double or Twin Room, Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 42 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room

Kashmir Wellness & SPA Hotel Adults Only

  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.6 out of 10, Exceptional, (25)
The price is AED 1,025
AED 1,118 total
includes taxes & fees
17 Feb - 18 Feb
Kashmir Wellness & SPA Hotel Adults Only

About the neighborhood

Map
Ultisa Miladin Dosev 24, Velingrad, 4600

What's nearby

  • Kleptuza - 9 min walk
  • Velingrad Museum of History - 8 min drive
  • yazovir Dospat - 59 min drive
  • Bansko Ski Resort - 84 min drive
  • Borovets Ski Resort - 103 min drive

Getting around

  • Sofia Airport (SOF) - 116 min drive

Restaurants

  • ‪Restaurant Fote - ‬3 min drive
  • ‪Ресторант Скабрин - ‬10 min walk
  • ‪Paradise - ‬3 min drive
  • ‪Алиби (Alibi) - ‬6 min drive
  • ‪Паничките - ‬16 min walk

About this property

Park Hotel & SPA Vella Hills

Upscale family-friendly hotel in the mountains
Consider a stay at Park Hotel & SPA Vella Hills and take advantage of a poolside bar, a terrace, and a coffee shop/cafe. Treat yourself to a manicure/pedicure, a massage, or aromatherapy at the onsite spa. The on-site local and international cuisine restaurant, Vella Hills, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking and valet parking
  • Bike rentals, an indoor tennis court, and a roundtrip airport shuttle (surcharge)
  • A natural pool, express check-in, and supervised childcare (surcharge)
Room features
All 75 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like separate sitting areas and bathrobes.
Other amenities include:
  • Heating and ceiling fans
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, refrigerators, and free infant beds

Languages

Bulgarian, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Vella Hills

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor tennis court
  • Karaoke
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Hot tub
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (1615 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator

More

  • Mosquito nets
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 70.00 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Property is also known as

Park Hotel Vella Hills Velingrad
Park Hotel Vella Hills
Park Vella Hills Velingrad
Park-Hotel Vella Hills Velingrad
Hotel Park-Hotel & SPA Vella Hills Velingrad
Park-Hotel & SPA Vella Hills Velingrad
Park-Hotel Vella Hills Hotel
Park-Hotel Vella Hills
Velingrad Park-Hotel & SPA Vella Hills Hotel
Hotel Park-Hotel & SPA Vella Hills
Park Hotel SPA Vella Hills
Park-Hotel Vella Hills Hotel Velingrad
Park Vella Hills Velingrad
Park Hotel SPA Vella Hills
Park & Vella Hills Velingrad
Park Hotel & SPA Vella Hills Hotel
Park Hotel & SPA Vella Hills Velingrad
Park Hotel & SPA Vella Hills Hotel Velingrad

Frequently asked questions

Does Park Hotel & SPA Vella Hills have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool types include natural pools.

Is Park Hotel & SPA Vella Hills pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Hotel & SPA Vella Hills?

Self parking and valet parking are free at this property.

What time is check-in at Park Hotel & SPA Vella Hills?

Check-in begins at 2 PM.

What time is check-out at Park Hotel & SPA Vella Hills?

Check-out is at noon.

Does Park Hotel & SPA Vella Hills provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 70.00 per vehicle applies.

Where is Park Hotel & SPA Vella Hills located?

Located in a national park, this family-friendly hotel is 0.4 mi (0.7 km) from Kleptuza and 3.2 mi (5.2 km) from Velingrad Museum of History. Lake Batak and Tsepina Fortress are also within 16 mi (25 km).

Park Hotel & SPA Vella Hills Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 57 out of 77 reviews
Rating 8 - Good. 15 out of 77 reviews
Rating 6 - Okay. 3 out of 77 reviews
Rating 4 - Poor. 2 out of 77 reviews
Rating 2 - Terrible. 0 out of 77 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

petre

Liked: Cleanliness, staff & service, property conditions & facilities
Safe,Quiet, Dining options and Easy Parking.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nedialko, New York

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, friendly and efficient staff, building and pools in good condition, and other advantages. I would definitely recommend this hotel, it is good value for what it has to offer.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Teodor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and restaurant. The only negative is that there are not enough sun beds.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
The spa center:Not planned for the volume of hotel guests, the jacuzzi was broken during the entire stay, the water in one of the outdoor pools was very dirty, we noticed one cleaning during the stay. Being around the pools at the spa was "life threatening", there were swarms of flies and wasps. I was stung by a wasp, my leg was swollen and I left the hotel a day early. They did not offer to refund the amount for the night. Towels in the spa are given to customers with the stipulation that they are for the whole day, i.e. we have to carry them everywhere with us wet if we are going to use the pools and the thermal area all day, which is absolutely unacceptable.The room:There was no view of the park as described in the offer, but of an outside parking lot and the roof of the restaurant! There was no terrace and when the window was opened you could hear the noise of the restaurant, the chatter of the patrons, etc. The robes in the rooms are not changed unless we specifically ask that they be clean and dry. The hair dryer in the room was burnt. I urgently called the front desk, who were unaware that there was virtually no hair dryer in the room. Subsequently, they gave me a manual one. Communication with reception was very difficult.The restaurant: The food was of average quality.There were wasps everywhere around the tables. The "traps" for them were cut plastic bottles placed around the restaurant fence, filled with yellowish liquid and wasps.
Stayed 4 nights in Aug 2024

8/10 Good

Sariah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great mineral pools, great massage, incredible restaurant quality of food and service. My only complaint is that the mattresses are like a ROCK for the king sized rooms. It completely negated the lovely result of the massage and my body was in pain.
Stayed 1 night in Jun 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice outside pool in winter
This hotel has a nice small outdoor pool open through the winter (08 am through 20-00) where thermal water stays sufficiently warm, and a warmer indoor pool. Sodium-fluoride waters are nice. The breakfast buffet is good and accommodations are comfortable (although unfortunately no kettle in the rooms). Good wifi. Straightforward parking and late arrival is possible. If you start hiking up the hill from the hotel you can join bicycle trail 220 going up to Ostrets peak (elevation gain of around 800m round trip counting ups and downs).
Stayed 1 night in Mar 2024

8/10 Good

Gil

Traveled with partner
Old and dated property, limited English skills however the spa is decent and the dinner was OK
Stayed 1 night in Mar 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was suberb with great amenities and the restaurants meals have great quality at a great pricing
Stayed 1 night in Feb 2024

10/10 Excellent

Emanuela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Като започнем от настаняването до напускането на на хотела, всички служители бяха изключително любезни и отзивчиви. СПА зоната беше изключително приятно, чисто и съдържащо всичко необходимо за да подейства максимално релаксиращо място. Стаята ни беше просторна. Единственият недостатък на престоя ни беше вечерята в ресторанта. Поръчахме разядки с хлебче, което си личеше, че е било замразено и съвсем леко препечено, част от ястията бяха студени като ги получихме и се наложи няколко пъти да подсещаме сервитьора за някакви пропуски в поръчката. Поръчахме и пица за стаята, която се оказа, че отново е от готовите, които директно се слагат да се пекат и след това видяхме, че се предлага в детското меню. Закуската, която бяхме заплатили беше страхотна и имаше голям избор.
Stayed 2 nights in Dec 2023

10/10 Excellent

petre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Sofia, Woburn

Stayed 4 nights in Aug 2023

10/10 Excellent

Naresna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was an amazing experience everyone was friendly and they do their best to accommodate your requirements.
Stayed 8 nights in Jun 2023

6/10 Okay

VIKTORIA

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2023

4/10 Poor

Paul, London

10/10 Excellent

Slaveya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The hotel, the rooms and the spa zone were very clean, the food in the restaurant delicious and the staff was very nice and polite. Everything that you could wish for a nice, relaxing stay!
Stayed 2 nights in Nov 2022

10/10 Excellent

Petar

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our hotel stay was great! Staff were really helpful and attentive from the moment we walked in. The room we stayed in was extremely spacious and had almost everything we needed. It lacked a kettle and cups, but staff were more than happy to provide these for us. The breakfast included had a large selection - both continental spread, cooked food, and more. The spa facilities were good and were very welcomed after a long day of walking and adventuring in the area. The selection of spa treatments available was good, and well enjoyed. Only criticism we had was that the room decor was a bit dated, and that the shower cubicle was leaking.
Stayed 3 nights in Oct 2022

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice place. Good and very polite service, clean rooms, healing mineral waters and well done spa facilities.
Stayed 1 night in Aug 2022

10/10 Excellent

Petya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the third time to visit the spa hotel. We love the spa facilities, the breakfast is always very good, the rooms are spacious and clean. Already making plans for next year!
Stayed 2 nights in May 2022

10/10 Excellent

Selim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Много приятно изкарване
Stayed 1 night in Nov 2021

10/10 Excellent

Galyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to rest
Big covered parking with kind staff, spacious and stylish room, nice balcony, everything looks new and maintained, kind and helpful staff at reception. I recommend!
Stayed 1 night in Jul 2021

10/10 Excellent

Ludmil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Katya, Sofia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay! The spa is very nice, the hotel rooms are very spacious and clean!
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WNice conditions, bad location
Good place, awful location, no view at all
Stayed 2 nights in Sep 2020