2/10 Terrible
Ronald
6 October 2024
Disliked: Cleanliness
Bella Varenna, 2nd floor apartment
--entry floor from street dirty, covered in leaves and dirt
--elevator floor dirty
--no hot water on arrival
--no lights in living room/kitchen on arrival
--dirty dishes in cupboard
--shower drain slow, stood in 2 inches of water
--no WIFI info and didn't ever work after repeated phone calls. "wifi no internet" needs new router maybe?
--kitchen sink faucet handle very hard to move, needs new cartridge?
--information sheets (2 skimpy pages) buried in a binder with 100s of travel brochures, maps, etc.
IN GENERAL: the unit is very poorly maintained and managed. would not recommend.
Ronald
Stayed 5 nights in Sep 2024